Job Summary:
JPMorganChase is a leading financial services firm focused on helping customers achieve their financial goals. As a Senior Product Associate in the Marketing Automation Platform Team, you will leverage your product development expertise to identify new opportunities, analyze product metrics, and collaborate with cross-functional teams to enhance innovative products and offerings.
Responsibilities:
• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery.
• Considers and plans for upstream and downstream implications of new product features on the overall product experience.
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers.
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle.
• Writes the requirements, epics, and user stories to support product development.
• Exceptional interpersonal and organizational skills, with demonstrated ability to capture accurate requirements, resolve conflicts, and collaborate effectively across teams.
Qualifications:
Required:
• 3+ years of experience or equivalent expertise in product management or a relevant domain area.
• Proficient knowledge of the product development life cycle.
• Experience in product life cycle activities including discovery and requirements definition.
• Developing knowledge of data analytics and data literacy.
• AI/ML exposure, with emphasis on AI/ML solution development and prompt design/creation.
• Strong deck-building and storytelling skills, producing stakeholder-ready presentation materials.
• Knowledge of marketing analytics/data, including how data enables segmentation, customer journeys, and measurement/attribution.
• Familiarity with Customer Data Platforms (CDPs).
• Technical fluency with event-driven architecture, including Kafka concepts (topics, partitions, consumer groups, offsets, schemas, replay) and how streaming impacts real-time segmentation/journeys.
• Ability to translate between technical and business audiences—communicating requirements, trade-offs, and outcomes clearly to engineers, data teams, and non-technical stakeholders.
Preferred:
• AI/ML Certifications
• MAP/MarTech experience (platform operations, campaign/journey build) and ecosystem integrations (CDP/CRM/analytics, APIs).
Company:
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets. Founded in 2000, the company is headquartered in New York, USA, with a team of 10001+ employees. The company is currently Late Stage.