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We’re looking for a dependable OT Systems Engineer to support and enhance MPW’s operational technology environments across industrial and field operations. This role is responsible for maintaining secure, reliable OT connectivity, supporting HMI systems, and ensuring seamless integration between industrial controls, networking infrastructure, and Rockwell Automation platforms.

What You’ll Bring

• Strong troubleshooting and diagnostic skills with the ability to resolve complex OT, HMI, and industrial networking issues efficiently.
• A safety-focused mindset with attention to system reliability, cybersecurity, and operational continuity across industrial environments.
• Strong communication and collaboration skills to work effectively with controls engineers, IT teams, operations personnel, and field technicians.
• The ability to manage multiple priorities, support critical production systems, and adapt to changing operational demands in fast-paced environments.

What You’ll Do

• Deploy, configure, and maintain Cradlepoint routers and industrial connectivity infrastructure supporting remote operational sites.
• Monitor and troubleshoot communication paths between HMIs, PLCs, cloud systems, and industrial equipment.
• Implement redundancy, failover capabilities, and health monitoring solutions for OT communication systems.
• Manage the full lifecycle of MPW HMI hardware, including imaging, deployment, patching, upgrades, and replacements.
• Standardize and maintain OT software configurations across all deployed HMI systems.
• Configure and support Rockwell Automation platforms including FactoryTalk View, Studio 5000, and RSLinx.
• Collaborate with controls engineers to integrate HMIs with PLCs, sensors, and industrial control equipment.
• Maintain validated configuration sets, software version control, and OT system documentation.
• Provide Tier 2 and Tier 3 support for OT system failures, connectivity interruptions, and PLC/HMI communication issues.
• Perform root-cause analysis and implement long-term corrective actions for recurring operational technology issues.
• Support OT technology deployments including network setup, HMI installation, and industrial control integration.
• Participate in proof-of-concept testing, continuous improvement initiatives, and system optimization projects.
• Assist with IT and industrial control system integration projects across operational facilities.
• Train and support operations personnel on OT systems, connectivity standards, and best practices.
• Participate in an on-call rotation supporting business-critical operational technology systems.
• Travel to operational and industrial sites as needed for troubleshooting, upgrades, deployments, and support activities.

What You’ll Need

• Associate or bachelor’s degree in Engineering, Information Technology, Industrial Automation, or related experience in operational technology environments.
• Minimum 3–5 years of experience supporting industrial control systems, HMIs, OT infrastructure, or industrial networking environments.
• Working knowledge of industrial communication protocols including EtherNet/IP, Modbus TCP, and CIP.
• Experience supporting Rockwell Automation software including FactoryTalk View ME/SE, Studio 5000/Logix Designer, and RSLinx Classic or Enterprise.
• Experience with Windows-based HMI systems including deployment, imaging, patching, and system maintenance.
• Familiarity with Cradlepoint or similar industrial cellular networking platforms and remote connectivity solutions.
• Understanding of PLC/HMI integration, industrial communications, and OT troubleshooting methodologies.
• Ability to sit, stand, walk, and work on computers or industrial equipment for extended periods during standard and extended shifts.
• Ability to lift and carry equipment up to 40 pounds, install hardware, manage cabling, and work around industrial machinery and operational environments.
• Ability to travel to operational sites, work occasional evenings or weekends, and respond to urgent OT support needs when required.

Benefits and Perks

• Competitive salary with opportunities for career growth and advancement
• Medical, dental, and vision coverage
• 401(k) with company match
• Paid time off and floating holidays
• Volunteer Time Off (VTO) to give back to your community
• Employee referral bonus program
• Wellness benefits that support your overall health and well-being
• Opportunities for professional development, training, and leadership growth
• Collaborative and supportive team environment
• Stable company with long-term career opportunities

Who Thrives Here

You enjoy meaningful work and take pride in contributing to a team that values collaboration, professionalism, and continuous improvement. You communicate effectively, build strong relationships, and look for ways to enhance processes and service. You understand that success comes from accountability, teamwork, and doing the right thing for customers and colleagues.

You’ll fit right in if you are:

• Motivated by purpose, service, and delivering results
• Organized, dependable, and committed to high-quality work
• A strong communicator who builds positive working relationships
• Proactive and solution-oriented
• Adaptable and open to learning and growth
• Someone who values respect, teamwork, and professionalism

We believe a strong workplace is built on trust, innovation, and a shared commitment to excellence—where every team member plays a role in delivering a premier service experience.