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The Escape Game

Game Guide

Columbus, OH · On-site

$13/hr

Game Guides are world-class hospitality experts who are genuinely delighted to anticipate each ... Life insurance * Flexible schedule

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As of Jun 29, 2026, the average hourly pay for life guide in the United States is $16.16, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $15.14 per hour, depending on experience, location, and employer.
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Life Guide jobs near you
A map of the United States highlighting the number of Life Guide job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Life Guide job openings in each state, with California having the most at 2 and Hawaii the least at 0.
Game Guide

Game Guide

The Escape Game

Columbus, OH • On-site

$13/hr

Part-time

Medical, Dental, Vision, Life, Retirement

Posted 13 days ago

The Escape Game rating

5.5

Company rating: 5.5 out of 10

Based on 76 frontline employees who took The Breakroom Quiz

4th of 5 rated escape rooms

Job description

We are located in Easton Town Center! Copy & paste the link below to learn more about our company and the open position!

https://drive.google.com/file/d/1Y6M935SR83Ae1YFQhTw8kzmjWCqonXZn/view?usp=sharing


THE ROLE:

Game Guides are world-class hospitality experts who are genuinely delighted to anticipate each individual guest’s needs, enthusiastically serve them, and do whatever it takes to make their day!

Game Guides at The Escape Game will lead guests through our escape rooms – thrilling, immersive adventure games where players work together to complete a mission (and escape a themed room) before time runs out. To progress through the game, players must find clues and solve puzzles.

Game Guides set the tone for the entire experience by delivering an upbeat, conversational introduction to groups of 2-12 guests, and they connect with guests of all ages to make their visit as fun and memorable as possible. During gameplay, Game Guides use TEG’s software to monitor team progress and ensure every single guest enjoys their experience. After the game, Game Guides celebrate with guests and reset game components accurately and efficiently.


HOW GAME GUIDES SERVE OUR GUESTS AND OUR TEAM

● Embodying our mission, vision, and values during every shift

● Leading groups of 2-12 in fun, friendly conversation

● Collecting information and making meaningful connections with guests

● Enthusiastically explaining TEG games and products

● Using Game Guide software to monitor games and assist guests

● Using HMI (Human-Machine Interface) to operate our games

● Giving a recap of the experience in the outro

● Ensuring operational excellence on shift by:

○ Ensuring game components function properly

○ Using setup sheets to accurately reset games

○ Cleaning games and TEG’s facility

○ Being timely and exemplifying excellent time management skills in order to stay on schedule for the games assigned

○ Restocking inventory

○ Completing necessary reports

● Immediately and graciously resolving service failures

● Ensuring each guest has a five-star experience and leaves happy


REQUIREMENTS

● Flexible availability. This role works nights, weekends, and/or holidays.

● Must be able to handle physical activity as it relates to the job, such as deep cleaning, painting, standing, crawling,

bending, lifting 30-40 lbs, and minor game repairs.

● Must be able to use small tools and strong magnets when resetting our games.

● Quickly resetting numerous locks, drawers, shelves, and game components within specific time frames outlined in training.

● Excellent communication skills when speaking with our guests.

● Align with TEG’s Uniform Standards.


BENEFITS FOR FULL TIME TEAM MEMBERS
  • 401(k)
  • 401(k) matching
  • Health Insurance
  • Employee discount
  • Vision insurance
  • Dental insurance
  • Flexible spending account
  • Life insurance
  • Flexible schedule




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