Experience in Contact Center Technology with hands-on experience on high-complexity Genesys ... In depth understanding of the T-Lib Event Model * Experience in troubleshooting individual products ...
Experience in Contact Center Technology with hands-on experience on high-complexity Genesys ... In depth understanding of the T-Lib Event Model * Experience in troubleshooting individual products ...
Lib Tech information
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$9.86 - $15.38
15% of jobs
$17.54 is the 25th percentile. Wages below this are outliers.
$15.38 - $20.91
26% of jobs
The median wage is $23.68 / hr.
$20.91 - $26.44
18% of jobs
$26.44 - $31.97
12% of jobs
$35.33 is the 75th percentile. Wages above this are outliers.
$31.97 - $37.50
7% of jobs
$37.50 - $43.03
5% of jobs
$43.03 - $48.56
5% of jobs
$48.56 - $54.09
4% of jobs
$54.09 - $59.62
3% of jobs
$59.62 - $65.14
2% of jobs
$65.14 - $70.67
2% of jobs
$9
$31
$70
How much do lib tech jobs pay per hour?
As of Jun 28, 2026, the average hourly pay for lib tech in the United States is $31.34, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $39.90 per hour, depending on experience, location, and employer.
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Other
Posted 6 days ago
Job description
Job Title
Required Skills:
- ECCS Call Routing developer with Genesys 8.5 and SIP experience
- Voice/Routing Strategies development in Genesys composer
- Genesys Rule Engine, GRE and GRAT development and configuration.
- Hands on experience with very large-scale deployment of Genesys 8.5 - Framework, Configuration and Management, Routing & Media components with integration experience with Client. Demonstrated knowledge and ability to troubleshoot any complex issues around Genesys config/management layers, routing layer, Genesys SIP, Genesys IRD, Media server, and ICON/Info Mart.
- Experience working on Genesys IRD Development, Genesys Administrator, GAX, Pulse and the ability to create, modify, and maintain templates (preferred).
- Test-infected attitude (strong desire to perform thorough and exhaustive unit, integration and system testing).
- Experience in Contact Center Technology with hands-on experience on high-complexity Genesys implementations (8.x and above) with focus on call routing, queuing and transfers (non IVR). Understand how SIP server provides CTI data to the rest of the Genesys infrastructure
- In depth understanding of how ORS Server interacts with URS Server. In depth understanding of the T-Lib Event Model
- Experience in troubleshooting individual products as well as system integrations between products by tracking through log files and logically being able to determine where problem might reside. Understand the different components of a Stat Server
About Syntricate Technologies
Sourced by ZipRecruiter
Company size
51 - 200 Employees
Headquarters location
Boston, MA, US
Year founded
2004