Insurance Operations Jobs in Columbus, OH (NOW HIRING)

As a team member in Internal Audit at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide, "on your side" goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care.

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Job Description Summary

With the ever evolving and increasing levels of internal auditing requirements, as well as heightened operational, financial, strategic and technology risks inherent in a Fortune 100 protection organization, Nationwide prioritizes internal audit as a critical component of our business strategy, governance and success. If you have the desire to develop and lead internal audit practices that drive business outcomes and deliver outstanding solutions and results, we want to know more about you!
As the AVP, Internal Audit - Business Assurance, you will be responsible for all aspects of IA's Business Assurance portfolio. You'll oversee riskbased assurance engagements across Property & Casualty (P&C) Operations, Nationwide Financial (NF) Operations and key Corporate Function operations (including Finance, Investments, Legal, Human Resources and Marketing). You'll focus primarily on assurance services over core business and technology operational activities; ensure that risks are identified, controls are designed and operating effectively, and management receives clear, actionable insights. You will accomplish this by leveraging the use of cutting-edge technologies, such as AI, process intelligence and advanced analytics.

Job Description

Key Responsibilities:

• Creates and drives a multi-year, risk-based assurance strategy for P&C, NF and Corporate operations, including risk assessments, scoping, control testing, issue identification and reporting. Ensures coverage across the endtoend lifecycle (e.g., product development, underwriting, pricing, sales, billing, inforce management, claims, servicing).

• Partners with IA business and IA technology leaders to identify and assess operational, financial, regulatory and technology risks.

• Evaluates the design and operating effectiveness of internal controls and recommends enhancements to improve quality, efficiency and risk management.

• Serves as the primary IA point-of-contact for senior leaders in the P&C and NF Operations and relevant Corporate Functions.

• Communicates audit objectives, observations and recommendations clearly and constructively, fostering a collaborative, solutionsoriented relationship.

• Collaborates with Internal Audit peers to coordinate coverage, leverage digital tools and ensure consistent risk themes and messages across portfolios.

• Drives adoption of data analytics, process mining, automation and visualization within Business Assurance engagements.

• Partners with Internal Audit peers to embed digital techniques into planning, execution and reporting.

• Ensures the right balance of assurance and advisory skills, generalist and specialist expertise, and business, risk and technology experience across the team. Lead and develop a high-performing team, providing guidance, mentorship, and performance management. Fosters a culture of collaboration, continuous improvement, and accountability within the Internal Audit function.

May perform other responsibilities as assigned.

Reporting Relationships: VP, Internal Audit. Leads a team of four direct reports and approximately 11 indirect reports.

Typical Skills and Experiences:

Education: Bachelor's degree in Accounting, Finance, Business, Risk Management, or a related field. Advanced degree (e.g., MBA or relevant master's in Accounting, Finance, Risk Management) preferred.

License/Certification/Designation: Professional certifications such as CICS, CISSP, CISM, or similar strongly preferred.

Experience: Typically, 10 or more years of progressive experience in internal audit, accounting, finance, operations or risk management, with strong exposure to financial services or insurance operations.

Knowledge, Abilities and Skills: Proven ability to plan and execute risk-based audits, assess risks, test controls, and identify issues. Strong ability to evaluate controls, interpret risks, and recommend process improvements. Proven communication skills that are clear and constructive. Skilled at relationship-building and political savvy. Ability to use data analytics, process mining, automation, and visualization to improve audit work. Experience leading high-performing teams, providing mentorship, and building accountability. Knowledge of property & casualty insurance and/or financial services a plus.

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring manager's leader and Human Resource Business Partner.

Values: Regularly and consistently demonstrates Nationwide Values.

Job Conditions:

Overtime Eligibility: Not Eligible (exempt)

Working Conditions: Normal office environment. Some travel may be required.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

Benefits

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage,paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

NOTE TO EMPLOYMENT AGENCIES:

We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.The national salary range for AVP, Internal Audit - Business Assurance : $154,000.00-$290,000.00The expected starting salary range for AVP, Internal Audit - Business Assurance : $154,000.00 - $258,000.00