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Full Time User Research Moderator Jobs Near Me

Contract/W2/Full Time · Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery · ...

Senior Product Designer

Columbus, OH · On-site

$106K - $132K/yr

Conducts and applies user research, usability testing, and data insights to inform design decisions ... Employment Classification Status: Full-time FLSA: Exempt Equal Employment Opportunity (EEO ...

... full-time, even million-dollar businesses. Hosts use our platform to run their business, from ... Where relevant, contribute to 0-to-1 discovery work for upcoming features - user research synthesis ...

A healthcare organization is seeking a full-time Desktop Support Technician to support and maintain ... Provide end-user assistance in person, by phone, email, or ticketing/work order system * Support ...

Onsite - Columbus, OH Duration: Full-Time, Permanent About the Role: We are seeking a skilled and ... Conduct tax research and review tax research completed by staff. * Respond to inquiries and notices ...

Product Owner III- Payments

Delaware, OH · On-site

$91K - $185K/yr

Own and prioritize the product backlog; write clear user stories/acceptance criteria and lead ... Define and track KPIs; use analytics, research, and customer insights to optimize the end-to-end ...

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How much do full time user research moderator jobs pay per year?

As of Aug 16, 2026, the average yearly pay for full time user research moderator in the United States is $113,102.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,000.00 and $154,000.00 per year, depending on experience, location, and employer.

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A map of the United States highlighting the number of Full Time User Research Moderator job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Full Time User Research Moderator job openings in each state, with California having the most at 2 and Alaska the least at 0.

Senior Product Associate - Service Product

JPMorgan Chase & Co

Columbus, OH • On-site

$119K - $157K/yr

Full-time

Medical, Retirement

Re-posted 26 days ago


JPMorgan Chase & Co. rating

8.0

Company rating: 8.0 out of 10

Based on 495 frontline employees who took The Breakroom Quiz

71st of 171 rated banks


Job description

Consumer & Community Banking (CCB) Operations Product organization provides critical cross-line of business support across JPMC and serves as one of the largest product portfolios in CCB, delivering value to millions of customers and over 30,000 employees. As a product team member, your problem-solving skills will place you on the cutting edge of defining the vision, creating the strategy and building the roadmap to solutions that impact millions. Along the way, you'll develop a deep, end-to-end understanding of the business and find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility.
Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.

As a Senior Product Associate in Service Product Group, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success. You'll contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

 Job responsibilities
  • Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
  • Considers and plans for upstream and downstream implications of new product features on the overall product experience
  • Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
  • Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
  • Writes the requirements, epics, and user stories to support product development 
  • Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
Required qualifications, capabilities, and skills
  • 3+ years of experience or equivalent expertise in product management or a relevant domain area
  • Proficient knowledge of the product development life cycle
  • Experience in product life cycle activities including discovery and requirements definition
  • Developing knowledge of data analytics and data literacy
  • Strong analytical/problem-solving ability with high attention to detail; quickly learns new applications/processes and analyzes complex requirements for diverse audiences
  • Expert in writing thorough test cases (including edge/negative scenarios) aligned to identified use cases
  • Proven ability to design clear flowcharts/process maps showing information architecture, system interactions, and end-to-end workflows
  • Solid technical foundation in SDLC/software development methodologies, APIs, and cloud concepts; strong working knowledge of Agile product delivery and tools (Jira/Confluence)
  • Agile/Scrum certified or 3+ years' Agile/Scrum experience; track record delivering outcomes/new features and collaborating with global teams across project management/process re-engineering/strategy/customer-centric work, with financial services and Regulatory/Legal/Risk awareness
Preferred qualifications, capabilities, and skills
  • Excellent written and verbal communication, presentation, and interpersonal skills (including requirements writing)
  • Experience supporting more than one CCB Operations Function/Line of Business
 
Additional information
  •  Visa sponsorship is not available for this position
  • Work schedules will be full-time in office, on a 40-hour per week schedule
 

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

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