The Retention Specialist I is an entry-level role responsible for re-marketing existing clients ... Specialists follow established workflows, scripts, and compliance standards while developing deeper ...
The Retention Specialist I is an entry-level role responsible for re-marketing existing clients ... Specialists follow established workflows, scripts, and compliance standards while developing deeper ...
Entry Level Freelance Script Coverage information
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$23.80 - $25.52
7% of jobs
$25.52 - $27.25
9% of jobs
$28.68 is the 25th percentile. Wages below this are outliers.
$27.25 - $28.98
10% of jobs
$28.98 - $30.70
9% of jobs
$30.70 - $32.43
9% of jobs
The median wage is $33.54 / hr.
$32.43 - $34.16
7% of jobs
$34.16 - $35.88
0% of jobs
$35.88 - $37.61
0% of jobs
$37.61 - $39.34
10% of jobs
$40.46 is the 75th percentile. Wages above this are outliers.
$39.34 - $41.06
19% of jobs
$41.06 - $42.79
19% of jobs
$23
$34
$42
How much do entry level freelance script coverage jobs pay per hour?
As of Jun 26, 2026, the average hourly pay for entry level freelance script coverage in the United States is $34.86, according to ZipRecruiter salary data. Most workers in this role earn between $28.85 and $40.87 per hour, depending on experience, location, and employer.
What cities are hiring for Entry Level Freelance Script Coverage jobs? Cities with the most Entry Level Freelance Script Coverage job openings:
What states have the most Entry Level Freelance Script Coverage jobs? States with the most job openings for Entry Level Freelance Script Coverage jobs include:
What are the most commonly searched types of Freelance Script Coverage jobs? The most popular types of Freelance Script Coverage jobs are:
Full-time
Posted 16 days ago
Job description
The Retention Specialist I is an entry-level role responsible for re-marketing existing clients whose policies are expiring, experiencing premium increases, or facing adverse underwriting actions. This position blends sales expertise with high-touch service execution to ensure clients remain optimally placed with the right coverage solutions. Specialists conduct reshops, present alternative policy options, and proactively identify opportunities to cross-sell additional products. The role is central to preserving client relationships, stabilizing retention outcomes, and supporting agency revenue growth.
The Retention Specialist I serves as a front-line resource for clients requiring policy review, remarketing, or cancellation mitigation. When a client is price-sensitive or impacted by underwriting changes, the specialist evaluates available carrier options, reshops the policy, and presents tailored solutions that align with the client's needs. This role requires balancing consultative sales skills with the precision and care of a service professional.
Specialists follow established workflows, scripts, and compliance standards while developing deeper insurance knowledge and autonomy. They are expected to identify cross-sell opportunities that enhance coverage and contribute to agency revenue. Performance is measured through retention outcomes, productivity metrics, and the ability to deliver a positive client experience during moments of potential attrition.
Job Responsibilities:
Conduct outbound and inbound interactions with clients requiring policy reshops, renewal reviews, or cancellation mitigation
Evaluate client needs and present alternative policy options when price sensitivity or underwriting changes occur
Execute reshops across multiple carriers, ensuring accurate quoting and appropriate placement
Deliver a conciergelevel service experience while applying sales techniques to retain and grow accounts
Identify and pursue crosssell opportunities that enhance client coverage and agency revenue
Document all interactions, outcomes, and next steps in agency systems
Follow established scripts, workflows, and compliance guidelines
Maintain active state insurance license and complete required training
Collaborate with team members and leadership to meet retention and productivity goals