The Retention Specialist I is an entry-level role responsible for re-marketing existing clients ... Specialists follow established workflows, scripts, and compliance standards while developing deeper ...
The Retention Specialist I is an entry-level role responsible for re-marketing existing clients ... Specialists follow established workflows, scripts, and compliance standards while developing deeper ...
PT Planet Fitness Customer Service Representative
King, NC · On-site
$11/hr
Expected Shifts are Monday to Friday 4:45 AM - 9AM, Club coverage could extend AM shifts to 12:45PM ... Growth Opportunities over 90% of our management team started as an entry level team member!
PT Planet Fitness Customer Service Representative
King, NC · On-site
$11/hr
Expected Shifts are Monday to Friday 4:45 AM - 9AM, Club coverage could extend AM shifts to 12:45PM ... Growth Opportunities over 90% of our management team started as an entry level team member!
This is an entry-level role that serves as a foundational seat in our growing in-house operations ... Trellis call scripts and authentication procedures. * Send confirmation correspondence ...
This is an entry-level role that serves as a foundational seat in our growing in-house operations ... Trellis call scripts and authentication procedures. * Send confirmation correspondence ...
Entry Level Freelance Script Coverage information
What is the difference between Entry Level Freelance Script Coverage vs Entry Level Script Reader?
| Aspect | Entry Level Freelance Script Coverage | Entry Level Script Reader |
|---|---|---|
| Credentials | Basic understanding of screenwriting, writing skills | Knowledge of storytelling, script analysis |
| Work Environment | Freelance, remote, project-based | Studio or production company, often in-office or remote |
| Industry Usage | Used for evaluating scripts for development or sale | Used for initial script assessments and feedback |
Both roles involve analyzing scripts, but Entry Level Freelance Script Coverage focuses on providing detailed reports for clients, while Entry Level Script Reader typically offers initial assessments for studios or production companies. The coverage role often requires more writing and analytical skills, whereas the reader role emphasizes quick, insightful evaluations.
What are the most commonly searched types of Freelance Script Coverage jobs in North Carolina? The most popular types of Freelance Script Coverage jobs in North Carolina are:
What cities in North Carolina are hiring for Entry Level Freelance Script Coverage jobs? Cities in North Carolina with the most Entry Level Freelance Script Coverage job openings:
Full-time
Re-posted 28 days ago
Job description
The Retention Specialist I is an entry-level role responsible for re-marketing existing clients whose policies are expiring, experiencing premium increases, or facing adverse underwriting actions. This position blends sales expertise with high-touch service execution to ensure clients remain optimally placed with the right coverage solutions. Specialists conduct reshops, present alternative policy options, and proactively identify opportunities to cross-sell additional products. The role is central to preserving client relationships, stabilizing retention outcomes, and supporting agency revenue growth.
The Retention Specialist I serves as a front-line resource for clients requiring policy review, remarketing, or cancellation mitigation. When a client is price-sensitive or impacted by underwriting changes, the specialist evaluates available carrier options, reshops the policy, and presents tailored solutions that align with the client's needs. This role requires balancing consultative sales skills with the precision and care of a service professional.
Specialists follow established workflows, scripts, and compliance standards while developing deeper insurance knowledge and autonomy. They are expected to identify cross-sell opportunities that enhance coverage and contribute to agency revenue. Performance is measured through retention outcomes, productivity metrics, and the ability to deliver a positive client experience during moments of potential attrition.
Job Responsibilities:
Conduct outbound and inbound interactions with clients requiring policy reshops, renewal reviews, or cancellation mitigation
Evaluate client needs and present alternative policy options when price sensitivity or underwriting changes occur
Execute reshops across multiple carriers, ensuring accurate quoting and appropriate placement
Deliver a conciergelevel service experience while applying sales techniques to retain and grow accounts
Identify and pursue crosssell opportunities that enhance client coverage and agency revenue
Document all interactions, outcomes, and next steps in agency systems
Follow established scripts, workflows, and compliance guidelines
Maintain active state insurance license and complete required training
Collaborate with team members and leadership to meet retention and productivity goals