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Enablement Analyst Jobs Near Me

Vertiv Co

Manager, Process Enablement

Westerville, OH · On-site

The Manager, Process Enablement leads the AMER Process Enablement Triage Team and serves as the ... Strong analytical thinking with ability to identify recurring issue patterns, validate systemic ...

NXTThing RPO

Sales Enablement Specialist

Columbus, OH · On-site +1

Analyze campaign performance metrics and recommend improvements. Sales Enablement * Improve sales ... team workflows and efficiency. * Create SOPs and training materials for CRM and outbound processes.

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As of Aug 28, 2026, the average yearly pay for enablement analyst in the United States is $60,000.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $60,000.00 per year, depending on experience, location, and employer.

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Enablement Analyst jobs near you
A map of the United States highlighting the number of Enablement Analyst job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Enablement Analyst job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Sr. Analyst, Training Enablement

Vertiv Co

Westerville, OH • On-site

Full-time

Re-posted 5 days ago

Vertiv rating

6.9

Company rating: 6.9 out of 10

Based on 66 frontline employees who took The Breakroom Quiz

370th of 495 rated machine equipment manufacturers

Job description

POSITION SUMMARY

  • The Sr. Analyst, Training Enablement ensure the accuracy, consistency, and accessibility of knowledge assets across the Triage function, supporting training, process adoption, and ticket deflection initiatives. Maintain process documentation, user guides, and training materials, and coordinate onboarding and refresh training sessions. This position reports to Manager, Process Enablement. 

RESPONSIBILITIES

  • Supports knowledge management and training across all Oracle EBS modules covered by the Triage team, including Manufacturing, Supply Chain, Finance, and Services domains. 
  • Ensures alignment with global standards and consistency across all modules.
  • Owns the structuring and updating of knowledge content, translating new functional and technical solutions into logical and coherent documentation. 
  • Maintains and governs SOPs, user guides, and FAQs. 
  • Coordinates knowledge base updates with ERP Second Level Support teams.
  • Interfaces with Business Process Enablement Lead and Process Enablement Specialists on the business side to collect inputs on knowledge needs and content gaps. 
  • Coordinates with ERP Second Level Support on the IT side to ensure knowledge base updates are accurate and timely.
  • Keeps informed on newly identified solutions, recurring first, second, and third level ticket patterns, and tool enhancements requiring training updates. 
  • Identifies knowledge gaps and develops targeted training content to reduce recurring user errors.
  • Delivers structured user training and refresh sessions, including structured onboarding of new users (process & system orientation). 
  • Supports ticket deflection through proactive knowledge enablement and user education.
  • Knowledge management systems, documentation tools, Oracle EBS (general understanding across all modules), ServiceNow, SharePoint, SOP creation tools, training delivery platforms.

QUALIFICATIONS

  • Bachelor's degree in Business Administration, Accounting, Finance, Economics, Engineering, Marketing, IT, Computer Science, or related discipline.
  • 2-4 years in knowledge management, process documentation, or training support. 
  • Experience in Oracle EBS or business process support environments.
  • Strong written and verbal communication skills in English; other languages are a plus.
  • Clear communication and instructional capability. 
  • Ability to translate complex functional and technical solutions into logical, coherent, and user-friendly documentation and training materials.
  • Analytical thinking and attention to detail. 
  • Ability to identify knowledge gaps, assess content accuracy, and track training effectiveness metrics.
  • Proficiency with knowledge management systems and documentation tools. 
  • Experience with process documentation and SOP creation. 
  • Understanding of Oracle EBS modules and functional processes across multiple business domains.

PHYSICAL & ENVIRONMENTAL DEMANDS

  • No special physical requirements.

TRAVEL REQUIREMENTS

  • 10% travel required.

The successful candidate will embrace Vertiv's Core Principles & Behaviors to help execute our Strategic Priorities.  

OUR CORE PRINCIPLES:  Safety.  Integrity. Respect.  Teamwork.  Inclusion.

OUR STRATEGIC PRIORITIES

  • Customer Focus
  • Operational Excellence
  • High-Performance Culture
  • Innovation
  • Financial Strength

OUR BEHAVIORS

  • Own It
  • Act With Urgency
  • Foster a Customer-First Mindset
  • Think Big and Execute
  • Lead by Example
  • Drive Continuous Improvement
  • Learn and Seek Out Development

About Vertiv

Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers' vital applications to run continuously, perform optimally and grow with their business needs.  Vertiv solves the most important challenges facing today's data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.

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