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Agent Development Director
Remote (Midwest)

About CRST
CRST is celebrating 70+ years of grit, growth, and forward momentum — a legacy built on safety, integrity, and delivering on our commitments. At CRST, you'll be part of a team backed by a company committed to operational excellence, strong partnerships, and long-term success.
The Opportunity
CRST is seeking an Agent Development Director to own top-line revenue growth across our Flatbed Solutions and brokerage network. This isn't a transactional sales role - it's a strategic position for someone who understands how to build scalable agent networks while simultaneously developing customer freight opportunities that keep capacity flowing.
You'll recruit and develop high-performing agents and fleet owners, close new customer accounts, and ensure both sides of the equation work together to drive profitable growth. This is a role for someone who thinks like a business builder, not just a salesperson - someone who understands pricing dynamics, competitor positioning, and market trends well enough to know where to invest their time and which partnerships will drive long-term value.

How You'll Work

• Location: Remote, but candidates must be based in the Midwest
• Travel: Variable, based on market coverage and partnership development needs
• Compensation: Competitive compensation package. Additional details will be discussed with qualified candidates during the interview process.
• Incentive Eligibility: Performance-based bonus and commission structure
• Benefits: Comprehensive package including medical, dental, and vision coverage; prescription drug and telemedicine services; company-paid life and disability insurance; retirement savings with company match; paid time off, holidays, and parental leave; plus additional voluntary benefits and employee discounts

What You'll Do

• Recruit, onboard, and develop high-performing agents and fleet owners with full accountability for revenue production across the network
• Build and manage a disciplined agent pipeline informed by regional market analysis and growth opportunities
• Own the complete customer sales cycle - prospecting, negotiation, and contract execution - to secure new business
• Ensure consistent loading opportunities that attract and retain quality capacity across your regional network
• Analyze market conditions, pricing trends, and competitor activity to inform both agent recruiting and customer targeting strategies
• Maintain real-time CRM accuracy with daily updates to pipeline visibility, forecasting, and performance tracking for both agent and customer revenue streams
• Partner cross-functionally with operations, pricing, and sales leadership to ensure service commitments are operationally executable
• Develop strategic relationships with agents and customers that create durable, long-term partnerships
• Align customer freight opportunities with capacity strategy to drive network growth
• Travel as needed to build relationships, close deals, and support network development

What Great Looks Like

• Consistent top-line revenue growth from both agent production and customer freight acquisition
• A robust pipeline of qualified agents and customers that demonstrates predictable, scalable growth
• High agent retention and productivity driven by consistent loading opportunities and strong relationship management
• Accurate forecasting and CRM discipline that gives leadership clear visibility into revenue trajectory
• Strategic market coverage that positions CRST competitively in key regions and lanes
• Operational partnerships that translate sales commitments into reliable service execution

What You Bring

• Demonstrated experience in transportation, logistics, brokerage, or agent-based sales environments
• Proven track record of driving top-line revenue through relationship-based selling and network development
• Experience managing the full sales cycle from initial outreach through contract negotiation and closing
• Exposure to independent agents, fleet owners, or carrier networks with an understanding of what motivates and retains quality capacity
• Proficiency with CRM platforms, reporting tools, and Microsoft Office Suite
• High school diploma or equivalent

Going the Extra Mile

• Four-year degree or equivalent work experience with demonstrated success in revenue generation
• Experience across flatbed, brokerage, or multi-modal transportation environments
• Strategic selling capability with a track record of aligning customer opportunities to capacity strategy and long-term network objectives

Core Values

• Safety at the Core of All We Do
• Integrity in Every Decision and Action
• Commitment to the Success of Employees, Customers, Agents, Contractors, and Communities