Customer Data Analyst
Columbus, OH · On-site
Analyze and report on core customer file KPIs, including acquisition, retention, reactivation ... Collaboration * Partner with Technology and Platform teams to maintain the customer database ...
Customer Data Analyst
Columbus, OH · On-site
Analyze and report on core customer file KPIs, including acquisition, retention, reactivation ... Collaboration * Partner with Technology and Platform teams to maintain the customer database ...
Customer Data Analyst
Columbus, OH · On-site
Analyze and report on core customer file KPIs, including acquisition, retention, reactivation ... Collaboration * Partner with Technology and Platform teams to maintain the customer database ...
Customer Data Analyst
Columbus, OH · On-site
Analyze and report on core customer file KPIs, including acquisition, retention, reactivation ... Collaboration * Partner with Technology and Platform teams to maintain the customer database ...
Analyze and report on core customer file KPIs, including acquisition, retention, reactivation ... Collaboration * Partner with Technology and Platform teams to maintain the customer database ...
Analyze and report on core customer file KPIs, including acquisition, retention, reactivation ... Collaboration * Partner with Technology and Platform teams to maintain the customer database ...
Customer Data Analyst
Columbus, OH · On-site
... Collaboration Partner with Technology and Platform teams to maintain the customer database ... in Analytics, Data Science, or a related field; MBA or advanced degree a plus 3-5+ years of ...
Customer Data Analyst
Columbus, OH · On-site
... Collaboration Partner with Technology and Platform teams to maintain the customer database ... in Analytics, Data Science, or a related field; MBA or advanced degree a plus 3-5+ years of ...
Sr. Cloud Architect
Columbus, OH · On-site +1
$137K - $205K/yr
Customer Collaboration * Collaborate with internal customers to evaluate needs and provide ... Strong analytical ability, problem analysis techniques, and broad knowledge of technology ...
Sr. Cloud Architect
Columbus, OH · On-site +1
$137K - $205K/yr
Customer Collaboration * Collaborate with internal customers to evaluate needs and provide ... Strong analytical ability, problem analysis techniques, and broad knowledge of technology ...
... cause analysis, and rapid problem solving Customer Experience & Delivery Excellence * Drive ... Support customer collaboration initiatives including Global Strategic Account (GSA) operational ...
... cause analysis, and rapid problem solving Customer Experience & Delivery Excellence * Drive ... Support customer collaboration initiatives including Global Strategic Account (GSA) operational ...
... cause analysis, and rapid problem solving Customer Experience & Delivery Excellence * Drive ... Support customer collaboration initiatives including Global Strategic Account (GSA) operational ...
... cause analysis, and rapid problem solving Customer Experience & Delivery Excellence * Drive ... Support customer collaboration initiatives including Global Strategic Account (GSA) operational ...
This role combines technical aptitude, analytical thinking, and strong collaboration skills to help ... Analyze customer and digital data to identify trends, opportunities, risks, and key performance ...
This role combines technical aptitude, analytical thinking, and strong collaboration skills to help ... Analyze customer and digital data to identify trends, opportunities, risks, and key performance ...
This role combines technical aptitude, analytical thinking, and strong collaboration skills to help ... Analyze customer and digital data to identify trends, opportunities, risks, and key performance ...
This role combines technical aptitude, analytical thinking, and strong collaboration skills to help ... Analyze customer and digital data to identify trends, opportunities, risks, and key performance ...
DIRECTOR, GLOBAL OPERATIONS GOVERNANCE
Westerville, OH · On-site
$120 - $160/hr
... cause analysis, and rapid problem solving Customer Experience & Delivery Excellence * Drive ... Support customer collaboration initiatives including Global Strategic Account (GSA) operational ...
DIRECTOR, GLOBAL OPERATIONS GOVERNANCE
Westerville, OH · On-site
$120 - $160/hr
... cause analysis, and rapid problem solving Customer Experience & Delivery Excellence * Drive ... Support customer collaboration initiatives including Global Strategic Account (GSA) operational ...
Business Analyst
Columbus, OH · On-site
$57 - $67/hr
... collaboration with cross-functional teams. * Provide recommendations that improve customer ... Strong analytical, troubleshooting, and problem-solving skills. * Experience working with cross ...
Business Analyst
Columbus, OH · On-site
$57 - $67/hr
... collaboration with cross-functional teams. * Provide recommendations that improve customer ... Strong analytical, troubleshooting, and problem-solving skills. * Experience working with cross ...
... customers and drive growth for our partners. Through our family of brands, we bring together ... Thrive in a role that combines analysis, reporting, and collaboration What We Offer * Competitive ...
... customers and drive growth for our partners. Through our family of brands, we bring together ... Thrive in a role that combines analysis, reporting, and collaboration What We Offer * Competitive ...
... customers and drive growth for our partners. Through our family of brands, we bring together ... Thrive in a role that combines analysis, reporting, and collaboration What We Offer * Competitive ...
Quick apply
... customers and drive growth for our partners. Through our family of brands, we bring together ... Thrive in a role that combines analysis, reporting, and collaboration What We Offer * Competitive ...
Business Analyst
Columbus, OH · On-site
... customer requirements, informing backlog prioritization and sprint planning decisions. 3. ... Agile collaboration tools (e.g. Azure DevOps) and Microsoft Office products. 5. Experience ...
New
Business Analyst
Columbus, OH · On-site
... customer requirements, informing backlog prioritization and sprint planning decisions. 3. ... Agile collaboration tools (e.g. Azure DevOps) and Microsoft Office products. 5. Experience ...
New
Customer Billing Analyst - Cardio Partners - Dublin, OH
Dublin, OH · On-site
$46K - $61K/yr
The role also requires close collaboration with internal teams, such as sales, finance, and ... The Customer Billing Analyst plays a vital role in supporting the Company's financial health by ...
Customer Billing Analyst - Cardio Partners - Dublin, OH
Dublin, OH · On-site
$46K - $61K/yr
The role also requires close collaboration with internal teams, such as sales, finance, and ... The Customer Billing Analyst plays a vital role in supporting the Company's financial health by ...
Business Analyst
Columbus, OH · On-site
Conduct gap analyses between existing business systems and evolving customer requirements, helping ... Proficiency with Agile collaboration tools, such as Azure DevOps, and Microsoft Office applications.
New
Business Analyst
Columbus, OH · On-site
Conduct gap analyses between existing business systems and evolving customer requirements, helping ... Proficiency with Agile collaboration tools, such as Azure DevOps, and Microsoft Office applications.
New
Senior Business Analyst
Columbus, OH · On-site
$89K - $115K/yr
Develops and manages business requirements and project plans in collaboration with Customer ... Strong analytical, troubleshooting, and problem-solving skills * Ability to work with cross ...
Quick apply
Senior Business Analyst
Columbus, OH · On-site
$89K - $115K/yr
Develops and manages business requirements and project plans in collaboration with Customer ... Strong analytical, troubleshooting, and problem-solving skills * Ability to work with cross ...
Senior Business Analyst
Columbus, OH · On-site
$89K - $115K/yr
Develops and manages business requirements and project plans in collaboration with Customer ... Strong analytical, troubleshooting, and problem-solving skills * Ability to work with cross ...
Senior Business Analyst
Columbus, OH · On-site
$89K - $115K/yr
Develops and manages business requirements and project plans in collaboration with Customer ... Strong analytical, troubleshooting, and problem-solving skills * Ability to work with cross ...
Sr BI Analyst
Columbus, OH · On-site +1
$105K - $140K/yr
Key Responsibilities Customer Data Analysis Analyze data from internal VoC programs (e.g., NPS ... Stakeholder Collaboration Work with senior CX team members to support presentations for business ...
Sr BI Analyst
Columbus, OH · On-site +1
$105K - $140K/yr
Key Responsibilities Customer Data Analysis Analyze data from internal VoC programs (e.g., NPS ... Stakeholder Collaboration Work with senior CX team members to support presentations for business ...
BA-Product Analyst
Columbus, OH · On-site
... our customers and the market through user research and discovery · Considers and plans for ... collaboration with cross-functional teams to identify potential solutions that address user needs ...
Quick apply
BA-Product Analyst
Columbus, OH · On-site
... our customers and the market through user research and discovery · Considers and plans for ... collaboration with cross-functional teams to identify potential solutions that address user needs ...
Customer Collaboration Analyst information
See salary details
$14.90 - $17.94
11% of jobs
$20.68 is the 25th percentile. Wages below this are outliers.
$17.94 - $20.98
16% of jobs
$20.98 - $24.02
16% of jobs
The median wage is $25.54 / hr.
$24.02 - $27.05
15% of jobs
$27.05 - $30.09
11% of jobs
$32.29 is the 75th percentile. Wages above this are outliers.
$30.09 - $33.13
10% of jobs
$33.13 - $36.17
4% of jobs
$36.17 - $39.20
2% of jobs
$39.20 - $42.24
2% of jobs
$42.24 - $45.28
3% of jobs
$45.28 - $48.32
11% of jobs
$14
$29
$48
How much do customer collaboration analyst jobs pay per hour?
As of Aug 26, 2026, the average hourly pay for customer collaboration analyst in the United States is $29.69, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $35.58 per hour, depending on experience, location, and employer.
What are popular job titles related to Customer Collaboration Analyst jobs?
For Customer Collaboration Analyst jobs, the most frequently searched job titles are:
What job categories do people searching Customer Collaboration Analyst jobs look for?
The top searched job categories for Customer Collaboration Analyst jobs are:
What cities are hiring for Customer Collaboration Analyst jobs?
Cities with the most Customer Collaboration Analyst job openings:
Job description
Overview
About PHOENIX
PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide.
About Express
Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.
About Bonobos
Our Bonobos menswear brand is known for being a style instigator and offering perfect-fit risks through our innovative retail model and personalized experience. Launched online in 2007 with its signature line of chinos, Bonobos now offers a variety of styles available to order online and to try on at any one of our 50 Guideshop locations and at www.bonobos.com. Our Guideshops are in-real-life stores that deliver one-on-one service and expert fit advice. Don't think traditional retail, Bonobos is something you haven't seen before.
Location Name
Columbus Corporate Headquarters
Responsibilities
POSITION OVERVIEW
The Customer Data Analyst plays a critical role in understanding and improving the health of our customer file across new and existing customers. This specialist-level role focuses on analyzing customer KPIs, identifying trends in acquisition, retention, and reactivation, and evaluating the impact of product, shopping experience and marketing performance on customer behavior. This role partners closely with Marketing, Digital Media, E-Commerce, and Technology teams to translate complex data into clear, actionable reporting that drives smarter decisions and measurable business impact.
KEY RESPONSIBILITIES
Customer File Analytics & KPI Reporting
Marketing & Product Performance Analysis
Reporting, Dashboards & Storytelling
Data Integrity & Collaboration
REQUIRED EXPERIENCE & QUALIFICATIONS
Closing
If you would like to know more about the California Consumer Privacy Act click here.
Applicants must be currently authorized to work full-time in the United States. PHOENIX does not sponsor applicants for work visas (e.g., H-1B or TN status) for this position.
An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.
Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
About PHOENIX
PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide.
About Express
Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.
About Bonobos
Our Bonobos menswear brand is known for being a style instigator and offering perfect-fit risks through our innovative retail model and personalized experience. Launched online in 2007 with its signature line of chinos, Bonobos now offers a variety of styles available to order online and to try on at any one of our 50 Guideshop locations and at www.bonobos.com. Our Guideshops are in-real-life stores that deliver one-on-one service and expert fit advice. Don't think traditional retail, Bonobos is something you haven't seen before.
Location Name
Columbus Corporate Headquarters
Responsibilities
POSITION OVERVIEW
The Customer Data Analyst plays a critical role in understanding and improving the health of our customer file across new and existing customers. This specialist-level role focuses on analyzing customer KPIs, identifying trends in acquisition, retention, and reactivation, and evaluating the impact of product, shopping experience and marketing performance on customer behavior. This role partners closely with Marketing, Digital Media, E-Commerce, and Technology teams to translate complex data into clear, actionable reporting that drives smarter decisions and measurable business impact.
KEY RESPONSIBILITIES
Customer File Analytics & KPI Reporting
- Analyze and report on core customer file KPIs, including acquisition, retention, reactivation, frequency, spend, and lifetime value
- Perform deep-dive analysis to understand the drivers behind customer trends and performance changes
- Monitor customer file health over time, identifying risks and opportunities tied to product, channel, and marketing performance
Marketing & Product Performance Analysis
- Evaluate the effectiveness of marketing campaigns and product initiatives as they relate to customer growth and loyalty
- Partner with Digital Marketing to support ecommerce and marketing analytics
- Assist in identifying opportunities to improve marketing ROI and customer engagement through data-driven insights
Reporting, Dashboards & Storytelling
- Develop and maintain dashboards and reporting tools to track customer and marketing performance
- Translate complex datasets into clear, actionable insights for marketing, merchandising, and leadership teams
- Support the development of standardized reporting frameworks and recurring performance readouts
Data Integrity & Collaboration
- Partner with Technology and Platform teams to maintain the customer database, ensuring accuracy, consistency, and growth across online and offline channels
- Ensure data integrity through validation, cleansing, and ongoing quality checks
- Collaborate cross-functionally to support test-and-learn initiatives and continuous improvement
REQUIRED EXPERIENCE & QUALIFICATIONS
- Bachelor's degree in Analytics, Data Science, or a related field; MBA or advanced degree a plus
- 3-5+ years of experience in data analysis, customer analytics, or marketing analytics
- Strong experience working with customer databases and large datasets
- Proficiency in data extraction and analysis
- Experience with Google Analytics and CRM or marketing automation platforms
- Experience with data visualization and BI tools
- Advanced Excel skills; familiarity with statistical analysis techniques
- Experience in ecommerce or digital-first businesses; fashion retail preferred
- Ability to manage multiple workstreams independently in a fast-paced environment
- Strong attention to detail with the ability to communicate insights clearly to non-technical stakeholders
Closing
If you would like to know more about the California Consumer Privacy Act click here.
Applicants must be currently authorized to work full-time in the United States. PHOENIX does not sponsor applicants for work visas (e.g., H-1B or TN status) for this position.
An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.
Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.