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Client Representative Jobs in Columbus, OH (NOW HIRING)

Purple Ink LLC

Client Care Representative

Lancaster, OH · On-site

$45K - $50K/yr

Then this Client Care Representative role could be a great fit for you. Our client, Ohio Graduation Services , supports over 45 high schools by providing class rings, graduation announcements, caps ...

Purple Ink LLC

Client Care Representative

Lancaster, OH · On-site

$45K - $50K/yr

Then this Client Care Representative role could be a great fit for you. Our client, Ohio Graduation Services , supports over 45 high schools by providing class rings, graduation announcements, caps ...

GoodVets

Client Service Representative

Columbus, OH

$16 - $20/hr

As a Client Service Representative (CSR), you are the first and last impression for every client who walks through our doors. You'll set the tone for the entire visit by creating a welcoming and ...

GoodVets

Client Service Representative

Westerville, OH · On-site

$16 - $20/hr

As a Client Service Representative (CSR), you are the first and last impression for every client who walks through our doors. You'll set the tone for the entire visit by creating a welcoming and ...

GoodVets

Client Service Representative

Columbus, OH · On-site

$16 - $20/hr

As a Client Service Representative (CSR), you are the first and last impression for every client who walks through our doors. You'll set the tone for the entire visit by creating a welcoming and ...

GoodVets

Client Service Representative

Westerville, OH

$16 - $20/hr

As a Client Service Representative (CSR), you are the first and last impression for every client who walks through our doors. You'll set the tone for the entire visit by creating a welcoming and ...

GoodVets

Client Service Representative

New Albany, OH · On-site

$15.25 - $21/hr

As a Client Service Representative (CSR), you are the first and last impression for every client who walks through our doors. You'll set the tone for the entire visit by creating a welcoming and ...

Amicis Global

Client Service Representative

Columbus, OH · On-site

$15.50 - $21/hr

Title: Client Service Representative Location: Columbus, OH Duration: 12 Months Preference for 1 of the following criteria: • College Degree • Previous contact center experience Position ...

VCA Animal Hospital

Client Service Representative

Hilliard, OH · On-site

$15.25 - $20.50/hr

We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is ...

Amicis Global

Client Service Representative

Columbus, OH · On-site

$15.50 - $21/hr

Client Service Representative Location: Columbus, OH Duration: 12 Months Candidates must be available to work an 8 hour shift within the timeframe of 8 AM - 6 PM Responsibilities include: • Provide ...

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Client Representative information

See Columbus, OH salary details

$10

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$59

How much do client representative jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for client representative in Columbus, OH is $25.82, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $32.98 per hour, depending on experience, location, and employer.

Is CSR a good entry level position?

A Client Service Representative (CSR) position is often considered a good entry-level job because it requires strong communication and customer service skills, which are valuable in many industries. It provides experience in client interactions, problem-solving, and can serve as a stepping stone to higher roles in sales, account management, or customer support.

What are the key skills and qualifications needed to thrive as a Client Representative, and why are they important?

To thrive as a Client Representative, you need strong communication, problem-solving, and customer service skills, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Active listening, patience, and the ability to build rapport make someone stand out in this position. These skills are essential for effectively addressing client needs, maintaining satisfaction, and fostering long-term business relationships.

How do Client Representatives typically collaborate with internal teams to address client needs?

Client Representatives regularly work alongside sales, support, and product teams to ensure clients receive timely and effective solutions. They act as a bridge, communicating client feedback and requirements to relevant departments, and often participate in cross-functional meetings to align on client projects. This collaborative approach helps streamline service delivery, resolve issues quickly, and foster strong client relationships. Being proactive and communicative is key for success in this role.

What is the role of a client representative?

A client representative acts as the primary point of contact between a company and its clients, ensuring customer needs are understood and addressed. They handle communication, resolve issues, and maintain positive relationships to support client satisfaction and retention. Strong communication skills and product knowledge are essential for this role.

What is the difference between Client Representative vs Customer Service Representative?

AspectClient RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; sometimes a bachelor's degree; industry-specific certificationsHigh school diploma or equivalent; minimal certifications
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, real estate, consulting firmsRetail, telecommunications, hospitality
Common Search & Comparison IntentUnderstanding roles involving client account management and relationship buildingAssisting customers with inquiries and issues

The main difference between a Client Representative and a Customer Service Representative lies in their focus and work environment. Client Representatives typically handle client accounts, build relationships, and work in professional settings, often requiring industry-specific knowledge. Customer Service Representatives primarily assist customers with inquiries, often in call centers or retail environments. Both roles involve communication skills, but Client Representatives usually have more specialized responsibilities related to client management.

What job makes $10,000 a month without a degree?

A Client Representative can potentially earn $10,000 a month through commissions, bonuses, and high-value client accounts, especially in sales or account management roles. Success often depends on strong communication skills, industry knowledge, and experience, with some roles requiring certifications or specialized training but not necessarily a degree.

What does a customer representative do?

A customer representative, also known as a client or customer service representative, assists clients by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and need strong communication and problem-solving skills to ensure customer satisfaction.

What are Client Representatives?

Client Representatives are professionals who act as the main point of contact between an organization and its clients. They are responsible for understanding client needs, addressing concerns, and ensuring that services or products meet client expectations. Their duties often include managing communication, providing updates, handling complaints, and facilitating solutions to maintain strong client relationships. Effective client representatives help build trust and loyalty, which can lead to long-term business success.
What are popular job titles related to Client Representative jobs in Columbus, OH? For Client Representative jobs in Columbus, OH, the most frequently searched job titles are:
What job categories do people searching Client Representative jobs in Columbus, OH look for? The top searched job categories for Client Representative jobs in Columbus, OH are:
Client Representative jobs near you
Infographic showing various Client Representative job openings in Columbus, OH as of June 2026, with employment types broken down into 78% Full Time, 21% Part Time, and 1% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $53,696 per year, or $25.8 per hour.
Client Care Representative

Client Care Representative

Purple Ink LLC

Lancaster, OH • On-site

$45K - $50K/yr

Full-time

Medical, PTO

Posted 20 days ago

Job description

Do you enjoy providing great customer service and staying organized? Are you confident managing details, communication, and client support? Then this Client Care Representative role could be a great fit for you.
Our client, Ohio Graduation Services, supports over 45 high schools by providing class rings, graduation announcements, caps and gowns, diplomas and letter jackets to over 10,000 students. Ohio Graduation Services is seeking a Client Care Representative to provide exceptional customer service and support to schools and internal teams while managing orders, communications, and client accounts. This pivotal role will join a one-of-a-kind team willing and ready to take on new endeavors that will make this organization reach new heights.
This position will begin August 1st, 2026.
Benefits:
  • Competitive Salary & Healthcare Contribution
  • Casual work environment
  • Very generous paid time off, holidays, and summer hours with Fridays off

Key Responsibilities:
  • Serve as a primary point of contact for schools, delivering exceptional customer service and ongoing support.
  • Manage graduation-related orders, records, and account details with accuracy and efficiency.
  • Update and maintain school information within Jostens systems.
  • Coordinate communications, timelines, and delivery support with all clients and schools to ensure a seamless experience.
  • Maintain the student database & update regularly with any new information.
  • Answer incoming consumer calls and emails; tracking missing items, replacements, late orders, and resolving issues professionally and promptly.
  • Partner with territory managers to meet deadlines, resolve issues, and support efficient day-to-day operations.
  • Maintain accurate documentation and represent the organization with professionalism in all interactions.
  • Support presentation and delivery events both in-office and at school locations as needed.
  • Identify process improvements to help create better efficiency and customer satisfaction.

Key Qualifications:
  • Previous experience in office administration or client services
  • A background in customer service, comfortable speaking on the phone and communicating with customers and clients
  • Proficiency in Microsoft Office Suite and CRM systems
  • Availability for standard office hours (8am-5pm) with occasional evening hours for school events
  • Knowledge of Jostens products and services is a plus
  • Able to work independently and make decisions while also collaborating effectively and supporting the team as needed.

Many of our clients utilize E-Verify as part of their employment process. E-Verify is an internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States.
PURPLE INK OPERATES AS AN EQUAL OPPORTUNITY EMPLOYER
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