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Customer Service Representative

Delaware, OH

$15.25 - $20.75/hr

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$20.61/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago


Management & Training Corporation rating

5.4

Company rating: 5.4 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

37th of 42 rated prisons


Job description

Pay: $20.61 per hour

Schedule: Full-Time, 8-hour shifts

Benefit package includes:

  • Medical, vision, and prescription drug benefits
  • Dental benefits
  • Life insurance
  • Accidental death and dismemberment insurance
  • Short-term and long-term disability benefits
  • 401(k) retirement plan
  • Employee assistance program
  • Paid time off (PTO)
  • Paid holidays
  • Bereavement leave
  • Civic duty and military leave 


Impact lives with Management & Training Corporation (MTC)! At the North Central Correctional Complex in Marion, Ohio, our foundation is based upon the philosophies of caring about others, giving back, and making a social impact. We provide a safe and secure working environment for our staff while helping an at-risk population receive the treatment necessary for success on their road back to a healthy, productive life.

Essential Duties:

  • Supervision of preparing and cooking the quantity of food required according to the menu and the number of residents
  • Maintain kitchen equipment in orderly, workable condition. Ensure the work area is safe, clean, and sanitary at all times through supervision of residents
  • Prepare foods as directed for special facility functions and visitors
  • Assist with the supervision of residents cleaning kitchen work areas following each meal
  • Supervise residents assigned to assist in the dining facility
  • Search for contraband and provide security
  • Provide custody and security of residents, including observation of residents
  • Read, review, and properly apply information found in residents’ records, which is related to the residents’ health and safety and to the security of the facility
  • Provide appropriate information to other personnel.

Qualifications:

  • Graduation from an accredited high school or equivalent (GED)
  • One (1) year of food service or related experience preferred
  • Must complete and maintain ServSafe Certification
  • U.S. Citizenship required
  • Valid driver’s license in the State of Ohio with an acceptable driving record, unless waived by management
  • Must successfully complete pre-service and in-service training requirements and pass an annual background check.
     
  • Management & Training Corporation (MTC) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, veteran status, genetic information, national origin, or any other category protected by federal law. MTC participates in E-Verify. We strive to provide reasonable accommodation for qualified individuals with disabilities, including disabled veterans, in our job application and hiring process. If you are interested in employment opportunities with Management & Training Corporation and need assistance, please contact our staffing department through customersupport@mtctrains.com or 801-693-2888.

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