ZipRecruiter

Log In

1

Answer One Jobs Near Me

Turf Masters Lawn Care

Technician I

Alexandria, OH · On-site

$18/hr

Communicate effectively with clients to explain services performed and answer basic questions. * Maintain accurate records of work completed, equipment usage, and site conditions. * Follow all ...

Orthopedic One

Patient Care Coordinator II

Westerville, OH · On-site

$17 - $22.25/hr

... answer any coding questions * Provides coverage for vacation/sick calls from other clinicians * Develops and maintains pre-op patient education program. May be class format or one-on-one ...

Turf Masters Brands

Technician I

Alexandria, OH · On-site

$17 - $18/hr

Communicate effectively with clients to explain services performed and answer basic questions. * Maintain accurate records of work completed, equipment usage, and site conditions. * Follow all ...

Orthopedic One

Front Desk Associate, PT

Gahanna, OH · On-site

$13.50 - $17.50/hr

Answers patient questions and responds professionally to patient concerns, i.e., pleasant tone of ... Knows and complies with policies and procedures as enumerated in the Orthopedic One Employee ...

Orthopedic One

Front Desk Associate, PT

Gahanna, OH

$13.50 - $17.50/hr

Answers patient questions and responds professionally to patient concerns, i.e., pleasant tone of ... Knows and complies with policies and procedures as enumerated in the Orthopedic One Employee ...

Orthopedic One

Front Desk Associate, PT

Upper Arlington, OH · On-site

$12.50 - $16/hr

Answers patient questions and responds professionally to patient concerns, i.e., pleasant tone of ... Knows and complies with policies and procedures as enumerated in the Orthopedic One Employee ...

Orthopedic One

Front Desk Associate, PT

Grove City, OH · On-site

$13.25 - $17/hr

Answers patient questions and responds professionally to patient concerns, i.e., pleasant tone of ... Knows and complies with policies and procedures as enumerated in the Orthopedic One Employee ...

Orthopedic One

Front Desk Associate, PT

Grove City, OH · On-site

$13.25 - $17/hr

Answers patient questions and responds professionally to patient concerns, i.e., pleasant tone of ... Knows and complies with policies and procedures as enumerated in the Orthopedic One Employee ...

Ohio State University

Roofer 1

Columbus, OH · On-site

$20.70 - $25.85/hr

Roofer 1 Department:Administration and Planning | FOD Operations Roof Under general supervision ... For answers to additional questions please review the frequently asked questions. The university is ...

The Ohio State University

Roofer 1

Columbus, OH · On-site

$20.70 - $25.85/hr

Roofer 1 Department: Administration and Planning | FOD Operations Roof Under general supervision ... For answers to additional questions please review the frequently asked questions. The university is ...

Ohio State University

Researcher 1

Columbus, OH · On-site

$51K - $67K/yr

Researcher 1 Department:Engineering | Center for Design and Manufacturing Excellence This position ... For answers to additional questions please review the frequently asked questions. The university is ...

next page

Showing results 1-20

All JobsAnswer One JobsAnswer One Jobs Near Me

Answer One information

See salary details

$10

$17

$24

How much do answer one jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for answer one in the United States is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.
What are popular job titles related to Answer One jobs? For Answer One jobs, the most frequently searched job titles are:
What job categories do people searching Answer One jobs look for? The top searched job categories for Answer One jobs are:
What cities are hiring for Answer One jobs? Cities with the most Answer One job openings:
What states have the most Answer One jobs? States with the most job openings for Answer One jobs include:
Answer One jobs near you
A map of the United States highlighting the number of Answer One job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Answer One job openings in each state, with California having the most at 2 and Hawaii the least at 0.
Customer Service Specialist, Patient Accounts

Customer Service Specialist, Patient Accounts

Orthopedic One

Westerville, OH

$16.50 - $21.75/hr

Full-time

Posted 11 days ago

Orthopedic One rating

6.8

Company rating: 6.8 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

  • POSITION SUMMARY
    • This position is responsible for responding to patient account questions, resolving product or service concerns, and clarifying customer complaints received web portal, by telephone, and in face-to-face interactions. Role includes actively listening, researching and analyzing problems, identifying potential solutions, and expediting corrections or adjustments.
  • RESPONSIBILITIES AND ACCOUNTABILITIES
    • Customer Service:
      • Promote a patient-centric approach to resolving patient account balances.
      • Engage with patients in various platforms including EMR portal messages, telephone calls, and in face-to-face communication.
      • Perform inbound telephone coverage to answer account questions for patients/families. Calculates and collects payments appropriately for all patients.
      • Performs duties necessary to ensure all accounts are processed accurately and efficiently.
      • Reconcile claims issues and requests refunds when appropriate. 
      • Provides support to the scheduling department in identifying in-network insurance contracts and reimbursement policies.
      • Research accounts receivable issues as required and directed.
      • Process guarantor corrections due to registration errors and updates insurance information on file as needed.
      • Works effectively with team and leadership to make suggestions about improving workflow and providing excellent service experiences.
    • Communications:
      • 1.Communicates with patients, insurance carriers and other outside entities in a professional manner. Identifies solutions and responds professionally to patient concerns, i.e., pleasant tone of voice, courteous language, etc. Uses appropriate grammar and demonstrates tact and diplomacy in patient interactions, by phone and in person.
      • 2. Diffuses negative situations with patients and maintains a pleasant and professional tone during stressful circumstances and heavy workload.
      • 3. Communicates with staff members in a professional, pleasant manner; Shares information relevant to work, no gossiping or disparaging remarks, accepts work without complaint or provides reasons why assignment is unmanageable, asks and answers questions related to improving department performance.
  • TEAMWORK
    • Teamwork: 
      • Willingly provides coverage, volunteers assistance, and maintains workflows within department as needed without direct instruction/supervision.
      • Works cooperatively and refrains from participating in negative conversations.
      • Shares knowledge and insights with co-workers in a constructive manner.
      • Works to solve problems and address conflicts with appropriate person directly before involving leadership or uninvolved peers.
      • Is considerate of others in the work environment with regard to taking breaks or meal periods, use of computer and phone, noise level in the department, etc.
  • POLICIES AND PROCEDURES
    • Policies and Procedures
      • Knows and complies with policies and procedures as enumerated in the Orthopedic One Employee Handbook and policies and procedures documents.
      • Provides assistance and support to leadership in implementing policies and procedures as necessary.
      • Actively participates in training, and conducting day to day work activity by adhering to all policies and procedures as enumerated in compliance and risk management programs.
  • QUALIFICATIONS
    • Education, Experience, Certification and Licensure Requirements:
      • High school diploma/GED required. 1 to 3 years of previous customer service experience required, including billing/collections experience in a medical office setting.

What Orthopedic One employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply