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The Gypsy Travel

Travel Consultant-CMH

Columbus, OH

$35K - $80K/hr

Experience with travel booking platforms (e.g., Expedia, Amadeus, etc.) * Sales or upselling experience * Ability to multitask in a fast-paced environment What we offer: * Flexible work environment

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Travel Consultant-CMH

The Gypsy Travel

Columbus, OH

$35K - $80K/hr

Full-time

Re-posted 10 days ago

Job description

The Gypsy Travel & Cruise is a growing travel agency dedicated to curating personalized travel experiences for clients while providing exceptional service. With a focus on delivering seamless travel planning, the company offers a wide range of travel services, including reservations, car rentals, and custom travel arrangements. Known for its reliability and commitment to customer satisfaction, The Gypsy Travel & Cruise serves as a trusted partner for those seeking memorable journeys. Join a team passionate about meeting the travel needs of diverse clients, ensuring every trip is both enjoyable and stress-free.

Role Description:

  • Respond to customer inquiries via phone, email, and social media in a timely and professional manner
  • Assist clients with booking travel arrangements (flights, hotels, packages, excursions)
  • Resolve customer issues and provide solutions with a positive attitude
  • Maintain accurate client records and booking details
  • Provide recommendations and travel advice tailored to client needs
  • Follow up with clients before and after trips to ensure satisfaction
  • Collaborate with team members to deliver excellent service

Qualifications:

  • Ability to be trainable
  • Strong Customer Service and Client Relationship Management skills
  • Sales skills with an ability to identify and meet clients' travel requirements
  • Excellent communication and organizational skills
  • Previous customer service experience (travel industry experience is a plus)
  • Strong communication and interpersonal skills
  • Excellent problem-solving abilities
  • Organized and detail-oriented
  • Comfortable using computers, booking systems, and social media platforms
  • Passion for travel and helping others

Preferred Skills:

  • Experience with travel booking platforms (e.g., Expedia, Amadeus, etc.)
  • Sales or upselling experience
  • Ability to multitask in a fast-paced environment

What we offer:

  • Flexible work environment
  • Opportunity to grow within the company
  • Travel perks and industry discounts (if applicable)
  • Supportive and positive team culture

How To Apply:

Send your resume and a short introduction about why you would be a good fit for us.