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Zt Auto

60 Zt Auto Jobs Hiring Near You

ZT Auto

Service Operations Advisor

Houston, TX · On-site

ZT Automotive is seeking a driven, professional Service Operations Advisor to support our Service Department through structured customer communication, intelligent scheduling, and revenue-focused ...

ZT Automotive

Honda Automotive Technician

Florence, AL · On-site

Join ZT Automotive: Drive Your Career Forward! Are you dependable, motivated, and ready to rev up ... Recognized among the top 150 auto groups nationwide in 2023, our journey is all about growth and ...

ZT Automotive

Nissan Automotive Technician

Florence, AL · On-site

Join ZT Automotive: Drive Your Career Forward! Are you dependable, motivated, and ready to rev up ... Recognized among the top 150 auto groups nationwide in 2023, our journey is all about growth and ...

ZT Automotive

Automotive Technician

Florence, AL · On-site

Job Type Full-time Description Description Join ZT Automotive: Drive Your Career Forward! Are you ... Recognized among the top 150 auto groups nationwide in 2023, our journey is all about growth and ...

ZT Automotive

Automotive Technician

Alvin, TX · On-site

Job Type Full-time Description Description Join ZT Automotive: Drive Your Career Forward! Are you ... Recognized among the top 150 auto groups nationwide in 2023, our journey is all about growth and ...

ZT Automotive

Service Advisor

Florence, AL · On-site

Join ZT Automotive: Drive Your Career Forward! Are you dependable, motivated, and ready to rev up ... Recognized among the top 150 auto groups nationwide in 2023, our journey is all about growth and ...

ZT Automotive

Automotive Service Advisor

Tuscumbia, AL · On-site

Join ZT Automotive: Drive Your Career Forward! Are you dependable, motivated, and ready to rev up ... Recognized among the top 150 auto groups nationwide in 2023, our journey is all about growth and ...

ZT Automotive

Service Advisor

Smyrna, GA · On-site

$45K - $140K/yr

Job Type Full-time Description Join ZT Automotive: Drive Your Career Forward! Are you dependable ... Recognized among the top 150 auto groups nationwide in 2023, our journey is all about growth and ...

ZT Automotive

Service Advisor

Alvin, TX · On-site

Join ZT Automotive: Drive Your Career Forward! Are you dependable, motivated, and ready to rev up ... Recognized among the top 150 auto groups nationwide in 2023, our journey is all about growth and ...

ZT Auto

Service Advisor

Alvin, TX · On-site

Description: Service Advisor We are seeking a professional and customer-focused Service Advisor to join our dynamic automotive service team. In this role, you will serve as the primary point of ...

ZT Auto

Automotive Service Porter

Fort Walton Beach, FL · On-site

$12 - $14/hr

Description: The Automotive Service Porter is responsible for assisting the service department with the movement and organization of vehicles. This role ensures an efficient and professional ...

ZT Auto

Experienced Sales Associates

Alvin, TX · On-site

$11.50 - $15.50/hr

Description: Description We are seeking Experienced Sales Associates to join our dynamic team in the automotive industry. If you are passionate about cars and possess a proven track record in sales ...

ZT Auto

Service Writer

Florence, AL · On-site

Description: Service Writer Key Responsibilities: Customer Interaction: * Greet customers promptly and courteously, understanding their vehicle service needs and concerns. * Accurately document ...

ZT Auto

Porter

Florence, AL · On-site

$12.75 - $16/hr

Description: Porter Key Responsibilities: Vehicle Handling: * Move and park vehicles in designated areas on the dealership lot. * Retrieve vehicles for customers and ensure they are ready for test ...

ZT Auto

Service Manager

Fort Walton Beach, FL · On-site

Description: Service Manager - Toyota of Fort Walton Beach We are seeking an experienced, hands-on Service Manager who will work directly with our Service Director to help drive the continued growth ...

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Zt Auto Jobs Information

Infographic showing various job openings at Zt Auto in the United States as of August 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 100% Physical job distribution.

Service Operations Advisor

ZT Auto

Houston, TX • On-site

Full-time

Re-posted 5 days ago

Job description

Description:

ZT Automotive is seeking a driven, professional Service Operations Advisor to support our Service Department through structured customer communication, intelligent scheduling, and revenue-focused service recommendations.


This role serves as a primary connection between the Service Department and its customers, leveraging CRM systems, AI-assisted communication tools, and dealership platforms to deliver timely, accurate, and professional service coordination.


We are seeking an experienced, high-performing individual who thrives in a fast-paced, results-driven environment and is committed to long-term career growth within a growing organization.


Responsibilities

  • Maintain a friendly, professional demeanor while assisting customers with vehicle service and maintenance needs.
  • Timely answer inbound phone calls and texts, including interactions supported by AI communication tools.
  • Conduct outbound calls to drive appointment scheduling and follow-up activity.
  • Efficiently schedule service and follow-up appointments based on customer needs and shop capacity.
  • Obtain and verify customer and vehicle information accurately.
  • Listen to customer needs and clearly document all vehicle symptoms exactly as described by the customer.
  • Review vehicle repair history and records to help determine recommended maintenance based on vehicle age, mileage, and history.
  • Recommend additional services, products, and maintenance solutions to support service sales and revenue targets.
  • Verify warranty and service contract coverage by examining records and documentation and explaining applicable provisions.
  • Provide expert product and service knowledge, directing customers to the appropriate dealership resources when needed.
  • Communicate with the Parts Department to coordinate and bring customers in for Special Order Parts (SOR) appointments.
  • Utilize CRM systems daily, accurately tracking and recording customer interactions to support efficient service operations.
  • Work collaboratively with other representatives in a team-oriented environment built on mutual respect.
  • Participate in team meetings and process development initiatives, fostering strong working relationships with colleagues and dealership management.
Requirements:
  • Past experience as a Service Advisor, Lane Manager, Service Consultant, or similar role preferred.
  • Very energetic personality with a strong customer service mindset.
  • A desire for a long-term career with a growing organization.
  • Personal and professional integrity.
  • Strong communication, interpersonal, and organizational skills.
  • An attentive listener who values empathy and customer-focused service.
  • Strong computer skills and willingness to learn new programs.
  • Proficient with Microsoft Office, CDK, and CRM tools, with strong multitasking ability.
  • Dedicated work ethic with the ability to thrive in a fast-paced, results-driven environment.
  • Team player with enthusiasm, reliability, and a positive attitude.
  • Open to constructive feedback and committed to performance improvement and development.
  • Flexible with scheduling, including availability to work weekends and holidays.
  • Organized and detail-oriented, maintaining a clean and professional work environment.