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60 Zendesk Networking Jobs Hiring Near You

TeamLogic IT

MSP Level 2 Technician

Winter Park, FL · On-site

$23 - $33/hr

Experience with RMM tools like NinjaRMM and ticketing systems such as Autotask PSA, ServiceNow, or Zendesk. * Networking Expertise: In-depth understanding of networking protocols, IP addressing, DNS ...

Cytracom

Network Support Engineer - SASE

Mckinney, TX · Hybrid

Working knowledge of Wireshark and Zendesk * Technical aptitude * Strong networking knowledge * Firewall configuration and troubleshooting * De-escalation technique * Passion for technology and their ...

Cytracom

Network Support Engineer - SASE

Mckinney, TX · On-site

Working knowledge of Wireshark and Zendesk * Technical aptitude * Strong networking knowledge * Firewall configuration and troubleshooting * De-escalation technique * Passion for technology and their ...

Cytracom

Network Support Engineer - SASE

Mckinney, TX · On-site

Working knowledge of Wireshark and Zendesk * Technical aptitude * Strong networking knowledge * Firewall configuration and troubleshooting * De-escalation technique * Passion for technology and their ...

Rockbot

Network IT Specialist

Oakland, CA

... networking, firewall configuration, hardware, player setup, connectivity, and enterprise ... With the rollout of Zendesk AI Co-Pilot and related automation tooling, you'll help optimize how ...

Globalchannelmanagement

Chargeback Analyst

Draper, UT · On-site

$26 - $27/hr

Experience with Salesforce and Zendesk (CRM/case management systems used by the team) * Strong data ... Prior experience at a similar payment processor or card network company (hiring manager referenced ...

Globalchannelmanagement

Chargeback Analyst

Draper, UT · On-site

Experience with Salesforce and Zendesk (CRM/case management systems used by the team) * Strong data ... Prior experience at a similar payment processor or card network company (hiring manager referenced ...

Horizon Behavioral Heal

Network Administrator

Lynchburg, VA · On-site

$46K - $74K/yr

Experience with IP Office, Jira, ZenDesk and MS Visio a plus. Credentials (Required) * CompTIA Network+, Security+ * CCNA/JCNIA/FCA/ACNT or equivalent * Must have or obtain (during 6-month probation ...

New

nLeague Services Inc

System Administrator

Nashville, TN · On-site

$30 - $32/hr

Address network connectivity problems or infrastructure-related concerns * Manage physical devices ... Experience working with platforms such as Zendesk, LARS, and ServiceNow for ticketing and workflow ...

Robert Half

Help Desk/Desktop Support Analyst

Exeter, NH · On-site

$55K - $65K/yr

Experience using ticketing platforms such as ServiceNow, Jira, Zendesk, or similar. Strong knowledge of TCP/IP, DHCP, VPNs, and network troubleshooting. Experience supporting Microsoft Windows ...

Storesight

Agent Ambassador, Part-Time

Fayetteville, AR · On-site

$26.50 - $36/hr

With a combination of advanced AI, an intuitive platform, and a massive field network, Storesight ... Monitor and resolve help tickets that come into Zendesk (Agent Relationship Management Platform)

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Zendesk Jobs Information

What is it like to work at Zendesk?

Zendesk is known for its collaborative and customer-centric culture, prioritizing employee well-being and creativity in a dynamic work environment. The company has a flat organizational structure, with cross-functional teams working together to drive innovation and customer satisfaction, and offers flexible work arrangements to support work-life balance. Working at Zendesk may appeal to candidates who value a mission-driven organization that empowers employees to make a positive impact on customers and communities worldwide.

What makes Zendesk an attractive place to work?

Zendesk is a well-established leader in the customer service software industry, known for its innovative approach to helping businesses deliver exceptional customer experiences. The company fosters a collaborative and dynamic work environment that encourages creativity, experimentation, and continuous learning, with a focus on employee well-being and growth. Joining Zendesk offers opportunities to contribute to the development of cutting-edge technology, work with a diverse and global team, and advance in a rapidly evolving industry with a strong commitment to social responsibility.
What are the most popular jobs at Zendesk?
What are the most popular categories at Zendesk?
Infographic showing various Networking job openings at Zendesk in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution.

MSP Level 2 Technician

TeamLogic IT, Winter Park, FL

Winter Park, FL • On-site

$23 - $33/hr

Full-time

PTO

Re-posted 20 days ago

Job description

Benefits:
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development
Summary:
We are seeking an experienced and dedicated Managed IT Services (MSP) Level 2 Technician to join our dynamic IT team. This role is pivotal in providing exceptional technical support and solutions to small to medium-sized businesses. The ideal candidate will exhibit a strong technical acumen, excellent customer service skills, and the ability to troubleshoot and resolve complex IT issues efficiently.
Responsibilities:
  • Technical Support and Troubleshooting: Provide advanced technical support to clients, including installing, configuring, and maintaining hardware and software.
  • Incident Management: Respond to and resolve escalated support tickets promptly, ensuring minimal downtime for clients.
  • Network Administration: Manage and maintain client networks, including routers, switches, firewalls, and wireless access points.
  • Security Management: Implement and manage security solutions, conduct regular security audits, and address potential vulnerabilities.
  • Backup and Disaster Recovery: Ensure client data is backed up regularly and develop disaster recovery plans to safeguard against data loss.
  • Client Communication: Maintain clear and professional communication with clients, providing updates and ensuring client satisfaction.
  • Documentation: Create and maintain detailed documentation of client systems, configurations, and support activities.
  • Project Implementation: Assist in the planning and execution of IT projects, ensuring they are completed on time and within budget.
  • Training and Mentoring: Provide guidance and training to Level 1 Technicians, fostering a collaborative team environment.
  • Emergency Support: Provide on-call support for critical issues, including after-hours and weekend support as needed. Respond to emergencies promptly and take appropriate actions to minimize downtime and data loss.
Knowledge, Skills, & Qualifications:
  • Experience & Education: Minimum of 1-2 years (3-5 years preferred) in an MSP or similar IT support role; a degree in IT, Computer Science, or related field is preferred. Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified Professional) are highly desirable.
  • Technical Proficiency: Strong knowledge of Windows and Mac operating systems, Microsoft Office 365, Active Directory, and virtualization technologies such as VMware and Hyper-V.
  • Remote Monitoring & Ticketing Systems: Experience with RMM tools like NinjaRMM and ticketing systems such as Autotask PSA, ServiceNow, or Zendesk.
  • Networking Expertise: In-depth understanding of networking protocols, IP addressing, DNS, DHCP, VPNs, VLANs, and Wi-Fi technologies.
  • Security Knowledge: Familiarity with firewalls, antivirus solutions, and industry best practices for cybersecurity.
  • Problem-Solving & Analytical Thinking: Strong ability to diagnose and resolve complex technical issues efficiently.
  • Communication & Customer Service: Excellent verbal and written communication skills, with a customer-focused approach to delivering high-quality service and building strong client relationships.
  • Time Management & Collaboration: Ability to manage multiple priorities in a fast-paced environment while working both independently and as part of a team.
Preferred Additional Qualifications
  • Cloud Services: Experience with cloud platforms such as AWS, Azure, or Google Cloud.
  • Automation: Familiarity with scripting and automation tools (e.g., PowerShell, Bash) to streamline processes.
  • Monitoring Tools: Knowledge of network and system monitoring tools (e.g., SolarWinds, Ninja, Auvik, etc.).
  • Documentation Tools: Proficiency in using documentation tools and platforms (e.g., Hudu, Ninja Documentation, IT Glue, SharePoint).
Work Environment
This role requires the ability to work both onsite and remotely, depending on client needs. The candidate should be prepared for occasional travel to client locations and possess a valid driver's license. Flexibility in working hours, including evenings and weekends, may be required to accommodate client emergencies or project deadlines.
  • Fast-paced and dynamic environment, with a focus on delivering high-quality IT support to SMB clients.
  • Collaborative and supportive team culture.
Benefits:
  • Competitive salary
  • Paid time off and holidays
  • Professional development and certification reimbursement
  • Opportunities for career advancement
Company Overview
We offer a dynamic and supportive work environment where your contributions are valued, and your professional growth is encouraged. At TeamLogic IT, you'll have the opportunity to work on diverse and challenging projects, enhance your technical skills, and make a meaningful impact on our clients' businesses. If you have a strong IT background, a problem-solving mindset, and a passion for innovation, you'll thrive in our fast-paced, ever-evolving industry. Our team is driven by a commitment to expanding boundaries, leveraging expertise, and delivering smart solutions. As part of a local office, you'll also benefit from the collaboration and support of a vast network of technicians across North America.

Flexible work from home options available.

Employment Type: FULL_TIME

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