Job Summary:
Zayo Group provides mission-critical bandwidth to impactful companies and is seeking a Product Management Specialist to support the Fiber and Transport Product Management Team. The role involves operational, analytical, and business support, collaborating on product vision, gathering requirements, and driving the product development life cycle.
Responsibilities:
• Acts as a resource to solve a range of straight forward problems, able to analyze possible solutions with standard processes and cross team collaboration
• Works with counterparts to understand competitive landscape, market requirements and overall product needs
• Serves as resource for conceptual knowledge and key business drivers on product features, roadmap, processes and best practices while acting as evangelist
• Effectively maintain and utilize relationships with key stakeholders throughout the company and ensures alignment in cross-functional priorities
• Manage and influence a diverse cross-functional set of internal and external customers, stakeholders and executive sponsors
• Collaborate closely with technology and operations teams to provide clear direction on product backlog, epic and user story requirements, and feature delivery
• Prioritize backlog including features, bugs, enable work, and tech debt; working regularly with the scrum team to refine and add detail where needed
• Identifies improvements to existing Zayo processes; develop has a strong understanding of processes and technology
• Identifies and proactively includes correct stakeholders and communications effectively; manages stakeholder expectations within and/or across functions
• Ability to work independently and able to solve complex problems with minimal guidance
• Impacts quality of work on a range of product specific initiatives, services and deliverables.
Qualifications:
Required:
• Bachelor’s degree in engineering, computer science or related technical field experience required
• Minimum of one (1) year of hands-on product management experience throughout the entire product life cycle including inbound and outbound functions – ideation, concept, evaluation, prioritization, development, go-to-market, launch, and growth required
• Minimum of one (1) year of prior experience as a Product Manager for a Telecommunications, SaaS and/or Services Product required
• Experienced in Agile/Lean development methodology with experience as product owner, including experience with Tools associated with Agile Development including Jira, Aha!, or similar
• Experience in back-office applications used throughout entire customer journey including sales automation (e.g. SFDC), web/mobile analytics (e.g. Google Analytics), product analytics (e.g. Amplitude), or CRM systems (Siebel)
Preferred:
• CPM, CSM, PMP Certification, Agile Certified Product Manager / Owner Certification & MBA a plus
• Salesforce experience a plus
Company:
For more than 18 years, Zayo Group of companies has helped the world’s most ambitious organizations build the infrastructure behind what’s next. Founded in 2007, the company is headquartered in Boulder, USA, with a team of 5001-10000 employees. The company is currently Late Stage.