Xpress Global Systems
Xpress Global Systems

60 Xpress Global Systems Customer Operations Representative Jobs Hiring Near You

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Xpress Global Systems Jobs Information

What makes Xpress Global Systems an attractive place to work?

Xpress Global Systems is a leading provider of transportation management solutions, recognized for its expertise in optimizing logistics and supply chain operations. The company fosters a dynamic work environment that encourages collaboration, innovation, and continuous learning, with a focus on delivering exceptional results for its clients. By joining Xpress Global Systems, professionals can contribute to shaping the future of transportation management, develop their skills, and enjoy opportunities for growth and advancement in a rapidly evolving industry.

Do workers at Xpress Global Systems get paid breaks?

No. Most people don’t get paid breaks.
100% of people say they don’t get paid breaks.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and April 2026.

Does Xpress Global Systems pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
50% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and April 2026.

How easy is it to take sick days at Xpress Global Systems?

Most people find it easy to take sick days.
80% of people report that it’s easy to take time off if they are sick.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and February 2026.

Do people at Xpress Global Systems feel treated with respect by their managers?

Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and April 2026.

Is it stressful to work at Xpress Global Systems?

Some people feel stressed here.
40% of people say they often feel stressed at work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Xpress Global Systems enjoy their jobs?

Most people enjoy their job.
100% of people report they enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Xpress Global Systems recommend working with their team?

Most people recommend working with their team.
83% of people report that they would recommend working with their immediate team to a friend.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people get enough training when they start at Xpress Global Systems?

Most people got enough training when they started.
100% of people report they got enough training when they started working here.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people think Xpress Global Systems’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
60% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and April 2026.

Do workers feel well informed about how Xpress Global Systems is doing?

Only some people feel well informed about how the company is doing.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and April 2026.

What other companies are hiring for Customer Operations Representative jobs?

What are the most popular jobs at Xpress Global Systems?

What are the most popular categories at Xpress Global Systems?

Infographic showing various Customer Operations Representative job openings at Xpress Global Systems in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Customer Care Operations (MSP)

Xpress Global Systems (XGSI)

Saint Paul, MN • On-site

Other

Posted 8 days ago


Xpress Global Systems rating

8.0

Company rating: 8.0 out of 10

Based on 6 frontline employees who took The Breakroom Quiz


Job description

Overview
At Xpress Global Systems (XGS), we are Delivering a World of Difference, One Truck Load at a Time. As the EMPLOYER OF CHOICE, are looking for a hardworking, intelligent person with a relentless dedication to safety, quality, and customer service to join us as a Customer Care Operations.
Provide administrative and customer service support to Service Center Operations. Respond to internal and external customer inquiries; assist will call customers; prepare operations reports and perform systems data entry, with the ability to be a part of a fast-paced team environment, where there is a strong emphasis on quality of service/multi-tasking, accountability, and conflict resolution, and being a part of a dynamic culture in a progressive industry.
Responsibilities
  • Provide administrative support to Service Center Operations. Perform clerical functions including answering phones, making copies, data entry, and general correspondence.
  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Must adhere to XGS Customer Rules to create customer centric approach in all that we do.
  • Respond promptly to customer inquiries.
  • Will be required to adhere to pre-determined quality guidelines.
  • Acknowledging and resolve customer complaints.
  • Warm Transfer calls to other departments; identify and connect callers with appropriate company resource.
  • Communication with external and internal customer questions and requests. Interface with customers via telephone, e-mail, web, and in person.
  • Interface with customers regarding routes, deliveries, and pick-ups. May schedule driver appointments and assist in driver route assignments. May dispatch drivers as needed.
  • Assist will-call customers in picking up freight.
  • Assist in ensuring compliance with OSHA, Department of Transportation, and Federal and State regulations.
  • Perform data entry and prepare standard reports.
  • May assist in loading or unloading freight.
  • Ability to work on XGS site while performing essential functions.
  • Other duties as assigned.
Qualifications
PREREQUISITE KNOWLEDGE, SKILLS, AND EDUCATION:
  • 1-3 years Clerical Experience, preferably in the transportation industry
  • Warehouse and WMS experience preferred.
  • AS400 experience preferred.
  • Dispatching experience preferred.
  • Forklift certification a plus
  • Computer literacy required.
PHYSICAL AND MENTAL REQUIREMENTS:
  • Consistently maintains excellent personal attendance records.
  • Sit for long periods of time.
  • Manual dexterity to operate a computer and other office machines.
  • Clear and understandable speaking voice for the purposes of telephone communication.
  • Climb stairs.
  • Occasionally stoop, kneel, or crouch.
  • Correctable vision and hearing.

We are a company that stives to bring our people together for open collaboration, development and growth, regular celebrations while supporting and building stronger communities in which we serve.
ENVIRONMENT
Most work is conducted in a comfortable office environment but exposure to site conditions may also occur. Personal protective equipment must be worn in all areas as required. Although the work usually is not considered inherently dangerous, must be careful while performing onsite services.
This job description is not intended to be all-inclusive, and the employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required. XGS reserves the right to revise or change duties as the need arises. This job description does not constitute a written or implied contract of employment.

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