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What are the key skills and qualifications needed to thrive as a Hotel Manager, and why are they important?

To thrive as a Hotel Manager, you need expertise in hospitality management, operations oversight, and customer service, often supported by a degree in hospitality or relevant experience. Familiarity with property management systems (PMS), booking platforms, and budgeting software is typically required. Strong leadership, problem-solving, and interpersonal skills help foster a positive guest experience and effective team management. These competencies are vital to ensure smooth hotel operations, guest satisfaction, and business profitability.

What are some common challenges faced by hotel staff, and how can they be managed effectively?

Hotel staff often face challenges such as managing high guest expectations, handling last-minute changes or complaints, and coordinating with multiple departments to ensure seamless guest experiences. Effective communication, strong organizational skills, and a customer-oriented mindset are essential for addressing these challenges. Many hotels provide regular training and encourage teamwork to help staff handle difficult situations professionally and maintain a positive work environment.

What are hotel jobs?

Hotel jobs refer to a wide range of positions within the hospitality industry that are responsible for running and maintaining hotels. These roles can include front desk staff, housekeeping, management, food and beverage service, maintenance, and concierge services. Each position plays a crucial part in delivering a positive guest experience by ensuring comfort, cleanliness, and excellent customer service. Hotel jobs often require good communication skills, teamwork, and the ability to work flexible hours. Opportunities exist for both entry-level and experienced professionals, making it a versatile career choice.

What is the difference between Hotel vs Housekeeper?

AspectHotelHousekeeper
CredentialsHigh school diploma or equivalent; hospitality certificationsHigh school diploma; cleaning certifications optional
Work EnvironmentHotels, resorts, hospitality settingsPrivate homes, hotels, cleaning services
Industry UsageHotels, hospitality industryCleaning services, hospitality, residential
Job FocusGuest service, front desk, hospitality managementCleaning, maintaining rooms and spaces

While both roles involve cleaning, a Hotel typically refers to the entire establishment offering guest services, whereas a Housekeeper focuses specifically on cleaning and maintaining rooms within hotels or private homes. Housekeepers are essential for guest comfort and cleanliness, often working under hotel management or private clients. Understanding these differences helps clarify job expectations and career paths in the hospitality industry.

What are the most popular job types at Xl Center?
    Title Director of Sales | Full-Time | Sioux City Convention Center

    Title Director of Sales | Full-Time | Sioux City Convention Center

    XL Center

    Sioux City, IA

    $60K - $70K/yr

    Other

    Medical, Dental, Vision, Retirement, PTO

    Posted 23 days ago


    Job description

    Director of Sales | Full-Time | Sioux City Convention Center
    Location US-IA-Sioux City
    Job Post Information* : Posted Date 3 weeks ago(5/4/2026 2:42 PM)
    Job ID 2026-31570
    Location Name Sioux City Convention Center
    Category Sales
    Type Regular Full-Time
    Location : Location US-IA-Sioux City
    Job Post Information* : External Company Name Oak View Group
    Job Post Information* : External Company URL https://www.oakviewgroup.com/
    Location : Postal Code 51101
    Location : Address 801 4th Street
    Job Post Information* : Post End Date 7/31/2026
    Oak View Group

    Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

    Position Summary

    Utilizing initiative and independent judgment, the Director of Sales under the direction of the Assistant General Manager, will oversee the sales team at the Sioux City Convention Center. This position is responsible for the overall tasks related to sales for the facility and will also lead all sales personnel in establishing goals, procedures, and daily duties. This position actively sells the facility and leads the sales team by maximizing the number of events and revenue opportunities at the venue and the development and recruitment of regional and national convention/meeting business. 

    This role pays an annual salary of $60,000-$70,000 and is bonus eligible.

    Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

    This position will remain open until July 31, 2026.

    About the Venue

    Conveniently located in the heart of downtown, the Sioux City Convention Center is a premier facility for events of any kind. Our dedicated team of industry professionals can customize the space, food and beverage offerings, and more to fit your specific event needs. You'll work with our Executive Chef to curate the perfect menu selection for your guests, complete with options for enhancements. With over 56,000 square feet of beautifully updated venue space, we can accommodate a wide range of meetings, conferences, fundraisers, conventions, and more. The adjoining hotel and nearby restaurants, parking, and local attractions make the Sioux City Convention Center the perfect choice for your event.

    Responsibilities
    • Oversee all sales activities at the convention center, including writing proposals and contracts and actively soliciting new business opportunities. 
    • Manage and participate in the development and implementation of goals, objectives, policies, and priorities of all sales programs and activities.
    • Assume management responsibility for all services and activities of the Sales Department within the facility, including sales tools and materials, proposals, sales calls, and contracts.
    • Select, train, motivate, and evaluate all sales personnel; provide or coordinate staff training.
    • Work with team members to correct deficiencies; implement discipline and termination procedures.
    • Plan, direct, coordinate, and review the work plan for providing marketing, booking, and sales services.
    • Participate in the development and administration of the annual budget and forecast of additional funds needed for staffing, equipment, materials, and supplies.
    • Direct the monitoring of and approve expenditures while directing and implementing adjustments as necessary.
    • Prepare written proposals; reevaluate potential business value of various events and clients; initiate contractual arrangements.
    • Conduct tours of the facility for potential licensees; answer questions and provide information regarding facility capabilities.
    • Meets with Assistant General Manager on a regular basis to discuss all matters pertaining to sales operations.
    • Travel to regional areas throughout the year in search of new business.
    • Budget and work within the operating budget.
    • Responsible for all revenue generation.
    • Act as Manager on Duty during assigned events.
    • Perform other duties and responsibilities as assigned.
    Qualifications
    • Minimum of 5-7+ years of increasingly responsible sales experience for an arena, convention center, sports franchise, hotel, or other similar public assembly or hospitality facility, including supervisory responsibility.
    • Bachelor's degree or better from an accredited college or university with major coursework in Marketing, Business Administration, or a related field.
    • Ability to work event nights, weekends, and holidays as required.
    • Has a strong track record of building relationships and generating new business.
    • Excellent organizational skills, leadership skills, and customer service skills.
    • Enthusiastic and positive thinker.
    • Strong PC and data processing skills; working knowledge of MS Word, Excel, as well as database management software.
    Strengthened by our Differences. United to Make a Difference

    At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

    Equal Opportunity Employer

    Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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