62 Xl Center Customer Service Jobs Hiring Near You

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

The Bartender is responsible for the service of all beverages, both alcoholic and non-alcoholic. They must be personable, professional, and able to work in an ever-changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need. 

This role will pay an hourly rate of $5.50 and is tip eligible. 

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until August 7, 2026.

KEMBA Live is the first indoor and outdoor concert venue in America. KEMBA Live features state-of-the-art lighting, acoustical systems, and an innovative, one-of-a-kind reversible stage. Entertaining over 275,000 people each year, the venue accommodates 2,200 guests for indoor events and 5,200 guests for outdoor events. Whether indoor or out, the venue offers unparalleled viewable intimacy. Acoustically, it's designed to capture and translate the truest experience possible.

The indoor season is booked throughout the year with the outdoor season scheduled from May to September. KEMBA Live averages over 110 events every year and offers a variety of music from some of the biggest names in rock, folk, blues, jazz, metal, country, classic rock, alternative rock, and everything in between. Additionally, KEMBA Live hosts sporting and special events such as championship boxing, extreme fighting challenges, charity walks, fundraisers, expos, and more.

Located in the heart of downtown Columbus' Arena District, no other venue, indoor or out, offers the flexibility, versatility, and intimacy of KEMBA Live. The venue is available year-round for corporate functions, sporting events, and private engagements. The industrial architecture and unique rock-n-roll ambiance are ideal for creating a high-energy atmosphere for parties, meetings, and receptions. At the same time, the spacious multi-level facility is able to transform itself into a glamorous ballroom suitable for the most elegant events such as weddings, banquets, and formal charity dinners.

• Demonstrate ability to meet the company standard for excellence in the areas of guest service, interaction with co-workers, and uniform standards.
• Follow the bar pre-shift notes and bar menus and provide service as described.
• Serve alcoholic beverages following all proper procedures for serving alcoholic drinks, including state/federal regulations pertaining to the distribution of alcohol.
• Responsible for learning or having knowledge of various beer, wine varieties & spirits available and being able to learn to suggestively upsell products to guests.
• Pour drinks responsibly in accordance with company standards for serving size.
• Check the guest's ID in accordance with state/federal regulations to verify the minimum age requirement for the purchase of alcoholic beverages.
• Communicate a cut-off to a guest as required.
• Listening and responding to any customer requests or concerns.
• Bartenders are expected to de-escalate intoxicated guest situations, and if a guest becomes confrontational, belligerent, or uses extreme profanity, the bartender may contact management or security as required.
• Contact a management member if he/she is unable to resolve or make a decision beyond the scope of standard decision-making.
• Request additional product or restock product as required.
• Maintains a clean and sanitary work station at all times.
• Ensures bar equipment is clean & well maintained.
• Other duties as assigned, such as set-up and breakdown of bar equipment as required and assisting with organization of the cooler.
• Act professionally at all times around tour personnel. 

• Six months or more experience bartending.
• Ability to prioritize tasks in a fast-paced environment.
• Ability to be self-directed while working in a team-oriented environment.
• Excellent interpersonal and communication skills.
• Ability to work a flexible schedule, including nights, weekends, and long hours.
• Bartending certifications preferred.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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