Wounded Warrior Project
Wounded Warrior Project

60 Wounded Warrior Project Nurse Case Manager Jobs Hiring Near You

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Wounded Warrior Project Jobs Information

What are the key skills and qualifications needed to thrive as a Nurse Case Manager, and why are they important?

To thrive as a Nurse Case Manager, you need a registered nursing license, case management certification (such as CCM or ACM), and a solid background in clinical care and care coordination. Familiarity with case management software, electronic health records (EHRs), and healthcare regulations is also essential. Strong communication, critical thinking, and organizational skills help Nurse Case Managers advocate effectively for patients and collaborate with multidisciplinary teams. These abilities are crucial for ensuring patients receive appropriate, cost-effective care while navigating complex healthcare systems.

How does a Nurse Case Manager typically collaborate with interdisciplinary teams to ensure optimal patient outcomes?

Nurse Case Managers work closely with physicians, social workers, therapists, and insurance representatives to coordinate comprehensive care plans for patients. They facilitate communication among all parties, ensuring that patient needs are understood and addressed efficiently. Regular case conferences and care planning meetings are common, providing opportunities to discuss progress, adjust care strategies, and resolve any barriers to care. This collaborative approach helps streamline patient transitions, reduce hospital readmissions, and improve overall patient satisfaction.

What is a Nurse Case Manager?

A Nurse Case Manager is a registered nurse who coordinates and manages patient care, typically for individuals with chronic illnesses or complex medical needs. They work with patients, families, and healthcare providers to develop care plans that ensure effective treatment and optimal health outcomes. Nurse Case Managers also help patients navigate the healthcare system, advocate for their needs, and monitor progress to adjust care as needed. Their goal is to provide cost-effective, quality care while improving patients' quality of life.

What is the difference between Nurse Case Manager vs Medical Social Worker?

AspectNurse Case ManagerMedical Social Worker
CredentialsRN license, case management certificationMSW degree, social work license
Work EnvironmentHospitals, insurance companies, clinicsHospitals, community health, social service agencies
Employer & IndustryHealthcare providers, insurance firmsHealthcare, social services, mental health

While both roles focus on patient care coordination, Nurse Case Managers primarily manage medical treatment plans and coordinate healthcare services, whereas Medical Social Workers address social, emotional, and environmental factors affecting patient health. Understanding these differences helps in choosing the right career path or service provider.

What is it like to work at Wounded Warrior Project?

Wounded Warrior Project is a mission-driven organization that prioritizes a culture of compassion, respect, and teamwork, fostering a collaborative environment where employees can make a meaningful impact.

The organization's structure is designed to support a wide range of roles, from direct service to fundraising and marketing, with a focus on empowering employees to drive innovation and results. The work environment is dynamic, with opportunities for professional growth and development, and a commitment to supporting the physical, emotional, and economic well-being of its employees.

Working at Wounded Warrior Project may appeal to individuals who are passionate about serving those who have served, with opportunities to contribute to a mission that has a direct and lasting impact on the lives of wounded veterans and their families.
Infographic showing various Nurse Case Manager job openings at Wounded Warrior Project in the United States as of May 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 17% Physical, 81% Hybrid, and 2% Remote job distribution.
Triage Screening Specialist

Triage Screening Specialist

Wounded Warrior Project

Houston, TX • Hybrid

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago


Wounded Warrior Project rating

9.3

Company rating: 9.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

3rd of 663 rated non-profit organizations


Job description

Great benefits. Competitive pay. We know these are some of the things people look for in a job.


If you're the kind of person who believes that honoring and empowering our nation's veterans is more than just a cause - that it's a calling - then we're ready to meet you.

When you join Wounded Warrior Project (WWP), you're committing to making a difference. We make a commitment to you, too - helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose.

At WWP, we recognize our mission cannot be accomplished without our talented teammates, which is why we're proud to offer benefits such as:

* A flexible hybrid work schedule (three days in the office, two days' work from home)

* Full medical, dental, and vision coverage for both teammates AND family members

* Competitive pay and performance incentives

* A fun, mission-focused, and collaborative team environment

A mission that matters is just the beginning, so if you're ready to get started, we're ready for you.

The Wounded Warrior Project (WWP) Triage Screening Specialist is an integral part of ensuring Alumni and Family Support Members are connected to resources that promote healthy living, while removing barriers to care, and acting as the conduit to the collaborative efforts of internal teammates and external WWP partners. The Wounded Warrior Project (WWP) Triage Screening Specialist is the primary point of contact for Warriors and Family Support Members interested in mental and/or brain health services. The Screening Specialist serves as subject-matter expert and resource in the planning, coordination, and execution of and participation in mental health programs at Wounded Warrior Project, throughout the organization. The Screening Specialist provides wounded warriors with comprehensive screening, needs assessment, and coordination of internal and external resources to support these warriors and enhance their resiliency and psychological well-being.


DUTIES & RESPONSIBILITIES

  • Serve as subject-matter expert and resource in the planning, coordination, and execution of and participation in mental health programs, enhancing the quality of warrior's resiliency and psychological well-being.

  • Perform comprehensive screenings and conduct assessments of referred warrior's or family support member's mental health.

  • Ensure the continuity of care of Alumni and Family Support Members (FSMs) through appropriate resource referrals to external mental health partners and internal programs.

  • Ensure case documentation and data are maintained accurately, timely, and appropriately within WWP internal databases.

  • Develop familiarity and a comprehensive understanding of all external mental health partner services.

  • Serve as primary triage for internal and external mental health and wellness program referrals, and coordinate handoff to internal or external resources, as appropriate.

  • Conduct routine warrior outreach and needs assessment using specific criteria identified by Wounded Warrior Project. Complete warrior outreach assessment and the implementation of resources to meet warrior needs.

  • Develop and encourage a collaborative relationship with warriors to maximize the warrior's ability to make informed decisions, utilizing a warrior-centric model, within organizational parameters.

  • Develop and disseminate Mental Health & Wellness specific materials for other WWP teams.

  • Conduct internal and external program briefs on evidence-based programs, e.g., psycho-educational briefs and other educational material for internal and external workshops, briefings, and WWP programs.

  • Leverage WWP information technology platforms to create, document, and follow up with referrals generated.

  • Attend and actively participate in required training and/or meetings, including but not limited to New Teammate Orientation, WWP Cares, ASIST Suicide Prevention training, Leadership training, culture/team based training, or departmental huddles.

  • Other related duties as assigned.

KNOWLEDGE, SKILLS, & ABILITIES

  • High energy level. Self-starter; willing to take initiative.

  • Demonstrated understanding of Wounded Warrior Project and its mission, values, programs, and services, and the impact of these programs and services on wounded warriors and their families.

  • Demonstrated understanding of military and veteran issues, and the emotional impact of combat-related trauma, e.g., brain injury, post-traumatic stress disorder (PTSD), and combat stress.

  • Demonstrated thorough understanding of mental health diagnoses, assessments, and treatments.

  • Demonstrated understanding of the challenges faced by warriors and Family Support Members affected by trauma.

  • Exceptional interpersonal skills. Ability to interact effectively with diverse individuals and build effective relationships. Demonstrated emotional intelligence. Ability to respond to sensitive matters with diplomacy and empathy. Demonstrated understanding of relationship management and partnering.

  • Strong written and verbal communication skills. Responsive to requests and demonstrated follow-through on commitments.

  • Comprehensive knowledge of Salesforce.

  • Strong presentation skills. Confident communicator with demonstrated ability to present information effectively, e.g., to large audiences, small groups, and individuals.

  • Demonstrated ability to establish credibility, be decisive, influence others, and influence change.

  • Strong organizational and time management skills. Effectively complete assignments and meet deadlines.

  • Ability to travel in support of WWP programs and outreach.

  • Proficiency with Microsoft Office software, e.g., Word, Excel, Outlook, and PowerPoint.

  • Unequivocal commitment to the highest standards of personal and business ethics and conduct.

  • Mission-driven, guided by core values, and a pleasure to work with.

EXPERIENCE

Requirements

  • Five years of experience providing mental and brain health programming or adult mental health focused case management to adults in support of their psychological well-being and readjustment.

  • Two years of military/veteran experience.

Preferences

  • Three years of military/veteran experience.

  • Two years of experience conducting mental health intake assessments.

EDUCATION

Requirements

  • Bachelor's degree in psychology, mental health counseling, human services, social work, rehabilitation counseling, or related mental health field.

Preferences

  • Master's degree in psychology, mental health counseling, human services, social work, rehabilitation counseling, or related mental health field.

CERTIFICATIONS & LICENSURE

Requirements

  • Ability to obtain ASIST Certification within 1 year of hire.

Preferences

  • ASIST Certification.

WORK ENVIRONMENT/PHYSICAL DEMANDS

  • General office environment: temperature controlled.

  • Sitting for extended periods.

  • Up to 10% travel.

We recognize the success of our mission depends on the efforts of our passionate, hard-working teammates. To help teammates remain focused on the warriors and families we serve, WWP offers a comprehensive benefits package that includes; Medical/Prescription drug, Dental, Vision, Life/AD&D, Short-term Disability, Long-term Disability, and an Employee Assistance Program. WWP also offers a 401(k)-retirement plan, a competitive PTO package, Sick Leave, Family Care Leave, Paid Holidays, Birthday Holiday, Education Assistance, Teammate Wellness Program, and Bereavement Leave.

For Colorado Applicants: The estimated hiring range for this position is between $68,678 - $85,848 annual base salary,subject to a candidate's combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive.

For Chicago, IL, San Diego CA, and Washington State Applicants: The estimated hiring range for this position is between $75,219 - $94,024 annual base salary,subject to a candidate's combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive.

For Washington, D.C. Applicants: The estimated hiring range for this position is between $78,489 - 98,112 annual base salary,subject to a candidate's combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive.

For New York Applicants: The estimated hiring range for this position is between $81,760 - $102,200 annual base salary,subject to a candidate's combination of experience, qualifications, and credentials. This position may also be eligible for an annual performance incentive.


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Wounded Warrior Project is an equal opportunity employer committed to providing equal employment opportunity to all persons without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, marital status, citizenship, age, veteran or military status, disability, genetic information, or any other characteristic protected by law.

Please note:
Wounded Warrior Project is not seeking assistance or accepting unsolicited resumes from search firms without a written search agreement in place. All resumes submitted by search firms to any employee at Wounded Warrior Project via email, the Internet or directly to hiring managers at Wounded Warrior Project in any form without a valid written search agreement in place will be deemed the sole property of Wounded Warrior Project, and no fee will be paid in the event the candidate is hired by Wounded Warrior Project as a result of the referral or through other means."