West Advanced Technologies
West Advanced Technologies

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    Infographic showing various Networking job openings at West Advanced Technologies in the United States as of August 2026, with employment types broken down into 98% Full Time, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution.

    Help Desk Support Specialist

    West Advanced Technologies (WATI)

    Elk Grove, CA • On-site

    Full-time

    Re-posted 11 days ago


    Job description

    Help Desk Support Specialist
    Elk Grove, CA / Sacramento, CA
    12+ months
    Experience required:
    Basic networking concepts, (such as DHCP, DNS, printer queues, VPN)
    Basic knowledge of Active Directory
    Knowledge and experience with installation and administration of desktop, laptop, and mobile end user
    devices.
    Knowledge of desktop and network security (such as encryption, VPN)
    Ability to understand and make changes to group policies, login scripts
    Basic PC BIOS setup
    Imaging techniques using Ghost or other like products
    Operating system installation and configuration
    Desktop application installation
    Asset and inventory tracking skills
    The following certifications may be required:
    A+ certification
    Microsoft Certified Systems Engineer (M.C.S.E.)
    Microsoft Certified System Administrator (MCSA)
    Microsoft Certified Professional (MCP) in Windows 7 and Windows 10
    Microsoft Certified Desktop Support Technician (MSDST)
    Regards
    Naresh Damagalla
    West Advanced Technologies, Inc
    E: naresh.d@wati.com D: 279-666-5838
    Serving government agencies for 22 Years
    www.wati.com