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60 Weis Assistant Customer Service Manager Jobs Hiring Near You

... * Assist customer service with answering phone calls with a polite and positive attitude. Uses ... Weis Markets is an Equal Opportunity Employer: Weis Markets is committed to a policy of Equal ...

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Weis Jobs Information

What is it like to work at Weis?

Weis Markets, commonly referred to as Weis, is a family-owned grocery store chain that emphasizes community involvement and customer satisfaction. The company operates with a flat organizational structure, allowing for open communication and collaboration among employees, and offers a supportive work environment with opportunities for advancement. Working at Weis may appeal to individuals who value a close-knit team atmosphere and the chance to contribute to a family-owned business with a long history of community service.

What makes Weis an attractive place to work?

Weis Markets is a Mid-Atlantic grocery retailer with a long history of community involvement and commitment to customer satisfaction. The company offers a collaborative work environment with opportunities for professional growth and development, as well as a stable and secure workplace with a focus on employee well-being. By joining Weis Markets, job seekers can contribute to the company's mission of providing high-quality products and services to its customers while advancing their own careers in a supportive and dynamic organization.
Infographic showing various Assistant Customer Service Manager job openings at Weis in the United States as of August 2026, with employment types broken down into 31% Full Time, and 69% Part Time. Highlights an 99% Physical, and 1% Remote job distribution.

Assistant Customer Service Manager

Albertsons

Newport, NH

Full-time

Medical, Dental, Retirement, PTO

Posted 4 days ago


Albertsons rating

5.9

Company rating: 5.9 out of 10

Based on 1,163 frontline employees who took The Breakroom Quiz

66th of 123 rated grocery stores


Job description

Why choose us?

Are you ready to take the next step in your people management career? Join us for an exciting opportunity as an Assistant Customer Service Manager, where customer service, operational consistency, and checkout efficiency come together.

At Albertsons Companies, we are looking for team‑focused managers who are passionate about customer service, people development, and operational excellence. As an Assistant Customer Service Manager, you will support front-end operations, help achieve store performance goals, and ensure fast, friendly, and accurate service for every customer. This role offers a fast‑paced, customer‑facing environment where your work directly supports store results and customer satisfaction.

Bring your flavor

Building the future of food and well‑being starts with a strong customer experience. Bring your interest in service, organization, and team collaboration to a role where you help maintain consistent standards, support your associates, and ensure every customer leaves with a positive experience.

Main responsibilities:

  • Assist in overseeing and coordinate all front‑end operations, ensuring fast, friendly, and accurate checkout service
  • Support customer service programs and respond to customer concerns in a timely and professional manner
  • Provide checkout support as needed, including register functions and customer assistance
  • Support front-end activities including scheduling, service levels, and daily operations.
  • Maintain cleanliness, organization, and a positive front‑end environment
  • Assist with cash handling processes including tills, safe counts, reconciliation, refunds, and transactions.
  • Assist with monitoring inventory and ordering front-end supplies and materials.
  • Assist with hiring, training, coaching, and developing front-end associates and supervisors.
  • Support labor planning, budgeting, and expense control for the department
  • Support compliance with company policies, safety standards, and operational procedures.
  • Complete daily reports, payroll processes, and required documentation
  • Assume responsibility for front-end operations in the absence of the Customer Service Manager.

We are looking for candidates who possess the following:

Soft skills:

  • Strong customer‑service focus with a professional team presence

  • Effective communication, coaching, and collaboration skills

  • Strong organization, prioritization, and planning abilities

  • Ability to stay composed in fast‑paced, customer‑facing environments

Skill areas:

  • Front‑end operations and customer service execution

  • Cash handling, reconciliation, and compliance practices

  • Labor planning, scheduling, and service coverage

  • Safety awareness and loss‑prevention support

Knowledge:

  • Front‑end systems, registers, and store operations

  • Cash handling procedures, security protocols, and transaction policies

  • Scheduling tools and basic computer applications

Abilities:

  • Ability to review service metrics, cash variance, and performance trends

  • Ability to train, coach, and support associate development

  • Ability to stand, move, lift, carry, or push objects as required

  • Ability to operate and troubleshoot front‑end equipment

  • Travel requirements: None

  • Other requirements: Flexible availability including evenings, weekends, and holidays; reliable attendance; compliance with company policies, safety standards, and the Code of Business Conduct

We also provide a variety of benefits including:

  • Competitive wages paid weekly

  • Associate discounts

  • Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)

  • Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits

  • Leaders invested in your training, career growth and development

  • An inclusive work environment with talented colleagues who reflect the communities we serve

Our Values – Click below to view video: ACI Values

A copy of the full job description can be made available to you.


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