vTech Solution
vTech Solution

60 Vtech Solution Nurse Case Manager Jobs Hiring Near You

Data Modeling / Data warehouse Designing concepts vTech Solution Inc. is a Managed IT Services firm headquartered in Washington, DC. They specialize in a range of services including cloud computing ...

Bachelor's degree on Web Development or something similar vTech Solution Inc. is a Managed IT Services firm headquartered in Washington, DC. They specialize in a range of services including cloud ...

Ensure closed problems are adequately documented. vTech Solution Inc. is a Managed IT Services firm headquartered in Washington, DC. They specialize in a range of services including cloud computing ...

Service Desk Analyst

Phoenix, AZ · On-site

$20.25 - $27.75/hr

Experience with incident management and service request processes. vTech Solution Inc. is a Managed IT Services firm headquartered in Washington, DC. They specialize in a range of services including ...

Azure Cloud and Security Engineer

Phoenix, AZ · On-site

$55.25 - $74/hr

Experience in Security SEIM Tools vTech Solution Inc. is a Managed IT Services firm headquartered in Washington, DC. They specialize in a range of services including cloud computing , managed network ...

Cloud Network Security Engineer

Columbia, SC · On-site

$96K - $132K/yr

PCNSA or PCNSE #CB #DICE vTech Solution Inc. is a Managed IT Services firm headquartered in Washington, DC. They specialize in a range of services including cloud computing , managed network security ...

Lead Salesforce Developer

Phoenix, AZ · On-site

$55 - $73/hr

Salesforce Certified Experience Cloud Consultant Salesforce Certified Platform Developer vTech Solution Inc. is a Managed IT Services firm headquartered in Washington, DC. They specialize in a range ...

Dynamic Application Security Testing (DAST) vTech Solution Inc. is a Managed IT Services firm headquartered in Washington, DC. They specialize in a range of services including cloud computing ...

Copado Robotic Testing vTech Solution Inc. is a Managed IT Services firm headquartered in Washington, DC. They specialize in a range of services including cloud computing , managed network security ...

Should be able to communicate and publish status reports of all open issues and gaps found during test phase and articulate the details to the Development teams vTech Solution Inc. is a Managed ...

Showing results 41-60

Network Operations Support Technician

vTech Solution

Montgomery, AL • On-site

Contractor

Re-posted 17 days ago


Job description

Job Title: Network Operations Support Technician
Location: Onsite (Montgomery, AL)
Job Type: Contract – 6 Months (Possibility of extension)
Interview: In person

Position Overview:

This is a full-performance level role involving applied and developmental technical work in data systems monitoring and maintenance. The technician will be responsible for monitoring and maintaining the client’s LAN/WAN networks, which include point-to-point, wireless, campus, VPN, and agency host computer configurations across statewide multi-complex networks for both voice and data circuits.

Key Responsibilities:

  • Monitor network alarms, alerts, and faults; respond promptly to ensure service reliability and availability.
  • Maintain and update ServiceNow records including incidents, requests, problems, configuration items, change requests, and resolution details.
  • Analyze Data Network using reports from network management systems, databases, and spreadsheets to identify and address equipment or service issues.
  • Initiate trouble reports and corrective procedures to involve appropriate maintenance or technical support personnel.
  • Participate in shift work, including weekends and holidays, as part of a 24/7 operational support team.
  • 3rd shift.  Must be able to train for 2 weeks on 2nd shift, then 2 weeks on 1st shift before they begin their time on 3rd shift working from 12am to 8am.  10 days on, 4 days off, 5 days on, 2 days off, then repeat.

Skills Required:

  • Minimum 1 year of experience with LAN/WAN maintenance and support.
  • Minimum 1 year of call center or service desk experience.
  • Strong customer service skills.
  • Experience or knowledge of voice and data circuits, including troubleshooting and research.
  • Familiarity with incident ticketing systems such as ServiceNow or Remedy.

Experience Required:

  • At least 1 year of systems analysis or service desk experience.

Education Required:

  • High School Diploma or GED.

Preferred Qualifications:

  • CompTIA Network+ Certification.

vTech Solution Inc. is a Managed IT Services firm headquartered in Washington, DC. They specialize in a range of services including cloud computingmanaged network security, and cybersecurity. Their primary focus is on providing human-centered IT solutions for government and business sectors, including federal, state, local, and education (SLED) groups, as well as commercial organizations.

vTech Solution offers services such as:

  • Managed Security Services: Implementing zero-trust security frameworks to prevent cyber threats in real-time.
  • Multi-cloud Management Services: Helping businesses digitally transform with smart cloud technologies.
  • Infrastructure Managed Services: Creating resilient and secure infrastructure management.
  • Professional Services: Providing expertise for mission-critical programs.
  • Productivity and Communications: Ensuring secure and confident business connectivity from anywhere

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About vTech Solution

Sourced by ZipRecruiter

vTech is a Managed IT Services firm based out of Washington DC with a primary focus on Cloud Computing and Managed Network Security.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Washington, DC, US

Year founded

2006

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