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67 Vrc Customer Service Jobs Hiring Near You

VRC

Customer Care Agent

Miami Gardens, FL · On-site

$23/hr

At the end of each month, responsible for storing the previous month's files in VRC boxes. * Work on special projects as required by the Customer Service Manager or Director of * Operations or as ...

VRC

Customer Care Agent - 8:00am - 4:30pm

East Syracuse, NY · On-site

$14.50 - $19.50/hr

At the end of each month, responsible for storing the previous month's files in VRC boxes. * Work on special projects as required by the Customer Service Manager or Director of * Operations or as ...

VRC

Audit Processing Specialist

$16 - $20/hr

Customer Service Excellence: Provide exemplary customer service through professional and courteous ... VRC Values: Embody and promote the core values of Vital Chart in all interactions and ...

VRC

Customer Care Agent Mon-Fri 8am-5:00pm

Knoxville, TN · On-site

$13.50 - $18.25/hr

At the end of each month, responsible for storing the previous month's files in VRC boxes. * Work on special projects as required by the Customer Service Manager or Director of * Operations or as ...

VRC

Customer Care Agent Mon-Fri 8am-5:00pm

Knoxville, TN · On-site

$14.75 - $19.75/hr

At the end of each month, responsible for storing the previous month's files in VRC boxes. * Work on special projects as required by the Customer Service Manager or Director of * Operations or as ...

VRC Investigations

SIU Investigator

New York, NY · On-site

$30 - $35/hr

VRC is seeking qualified candidates to conduct multi-line insurance investigations suspected of ... A customer service focus * A strong desire to learn and work as a team * Be willing to travel

VRC Companies Careers

Shred Specialist

Clifton Park, NY · On-site

$19 - $20/hr

Shred Specialist The Shred Specialist position at Vital Records Control Companies ("VRC") is ... Ability to maintain the highest level of customer service in all aspects of the job. * Comfortable ...

VRC Investigations

SIU Investigator

Atlanta, GA · On-site

A customer service focus * A strong desire to learn and work as a team * Be willing to travel ... VRC provides their investigators with necessary equipment and comparable pay to include drive time ...

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Infographic showing various Customer Service job openings at Vrc in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 97% Physical, and 3% Remote job distribution.

Customer Care Agent

VRC

Miami Gardens, FL • On-site

$23/hr

Full-time

Re-posted 24 days ago

Job description

Job Type
Full-time
Description
Title: Customer Care Agent
Reports To: Customer Care Manager
Summary: This position is responsible for interacting with customers to provide information in response to inquiries about services and handling/resolving complaints.
Essential Functions:
  • Train, explain tasks, and assist in the solution of customer problems.
  • Answer incoming phone calls, faxes, emails and respond to customer requests.
  • Identify and assess customer's needs to achieve satisfaction.
  • Handle complaints and provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
  • Go the extra mile to engage customers.
  • Key in new box information for all accounts.
  • Data entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts.
  • Responsible for taking paperwork from the "ready to be filed tray" and placing it in each customer's folder.
  • At the end of each month, responsible for storing the previous month's files in VRC boxes.
  • Work on special projects as required by the Customer Service Manager or Director of
  • Operations or as needs arise.

Requirements
Competencies:
  • Ability to work on a team including with the Customer Service Manager and Director of Operations to ensure proper customer service is being delivered.
  • Must have some computer knowledge.
  • Must be able to work with internal office personnel, sales & development representatives, records center personnel, and management.
  • Ability to work with external customers, potential customers, vendors, and suppliers.
  • Able to retain knowledge of services lines, prices, and delivery times.
  • Ability to multi-task, prioritize and manage time effectively.
  • Flexible, spontaneous, and able to deal with the unexpected.

Work Environment: Must be able to tolerate heat in the summer and cold in the winter.
Physical Demands: While performing the duties of this job, the employee is regularly required to stand and walk. The employee is occasionally required to sit, climb/balance, stoop, kneel, or crouch. Must be able to reach, handle, carry, and lift between 10 lbs. and up to 50 lbs. While performing job duties, the employee is regularly required to talk, hear, read, and identify numbers for accurate order filling and receiving of material.
Education and Eligibility Requirements:
  • One (1) years' experience.
  • Knowledge and ability-English and grammar.
  • Pleasant telephone voice/manner.
  • Ability to operate simple office equipment sufficiently to perform the job.
  • Typing skills (preferably 45-55 wpm) with 95 - 100% accuracy.
  • Must have proven customer support experience.
  • Must know 10-key by touch.

Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the applicant for this job. Activities, duties, and responsibilities may change at any time with or without notice.
Salary Description
23.00/HR

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