Represent Vollrath as the face of the post-sale experience by managing call center and email inquiries. * Utilize technical skills and training to troubleshoot, diagnose, and resolve equipment issues.
60 Vollrath Jobs Hiring Near You
Represent Vollrath as the face of the post-sale experience by managing call center and email inquiries. * Utilize technical skills and training to troubleshoot, diagnose, and resolve equipment issues.
POSITION DESCRIPTION Vollrath's Engineer Co-Op position offers a hands-on opportunity for an engineering student to gain practical, real-world experience in the full product design lifecycle, from ...
POSITION DESCRIPTION Vollrath's Engineer Co-Op position offers a hands-on opportunity for an engineering student to gain practical, real-world experience in the full product design lifecycle, from ...
Group Leader/Operations Supervisor
Kiel, WI · On-site
We are united in taking responsibility for the success of Vollrath as a whole. Empower Action: Our intention is to create a workplace where every member can thrive in their growth and contributions ...
Group Leader/Operations Supervisor
Kiel, WI · On-site
We are united in taking responsibility for the success of Vollrath as a whole. Empower Action: Our intention is to create a workplace where every member can thrive in their growth and contributions ...
Planning Specialist
Kiel, WI · On-site
Proficient in Microsoft Office (especially pivot tables, vlookups, etc) VOLLRATH'S CORE VALUES Treat All People with Respect: Our intention is to recognize the diverse experiences, styles, and ...
Planning Specialist
Kiel, WI · On-site
Proficient in Microsoft Office (especially pivot tables, vlookups, etc) VOLLRATH'S CORE VALUES Treat All People with Respect: Our intention is to recognize the diverse experiences, styles, and ...
Manufacturing Automation Engineer
Sheboygan, WI · On-site
$87K - $112K/yr
This individual will collect and analyze operational data, design and implement new equipment, and lead projects to improve efficiency and productivity at Vollrath. This is an individual contributor ...
Manufacturing Automation Engineer
Sheboygan, WI · On-site
$87K - $112K/yr
This individual will collect and analyze operational data, design and implement new equipment, and lead projects to improve efficiency and productivity at Vollrath. This is an individual contributor ...
Material Handler I - Injection Molding - 3rd Shift
Dane, WI · On-site
$27.75/hr
Vollrath Core Values: Take Ownership: Our intention is to match our actions with our words, building trust with others. We are united in taking responsibility for the success of Vollrath as a whole.
Material Handler I - Injection Molding - 3rd Shift
Dane, WI · On-site
$27.75/hr
Vollrath Core Values: Take Ownership: Our intention is to match our actions with our words, building trust with others. We are united in taking responsibility for the success of Vollrath as a whole.
Quality Engineer
Sheboygan, WI · On-site
$72K - $94K/yr
VOLLRATH'S CORE VALUES Take Ownership: Our intention is to match our actions with our words, building trust with others. We are united in taking responsibility for the success of Vollrath as a whole.
Quality Engineer
Sheboygan, WI · On-site
$72K - $94K/yr
VOLLRATH'S CORE VALUES Take Ownership: Our intention is to match our actions with our words, building trust with others. We are united in taking responsibility for the success of Vollrath as a whole.
Machine Operator I - 1st Shift
Dane, WI · On-site
$24.50/hr
Vollrath Core Values: Take Ownership:Our intention is to match our actions with ourwords, building trust with others.We are united in takingresponsibility for the success of Vollrath as a whole.
Machine Operator I - 1st Shift
Dane, WI · On-site
$24.50/hr
Vollrath Core Values: Take Ownership:Our intention is to match our actions with ourwords, building trust with others.We are united in takingresponsibility for the success of Vollrath as a whole.
Maintenance Supervisor
Kiel, WI · On-site
VOLLRATH'S CORE VALUES Take Ownership: Our intention is to match our actions with our words, building trust with others. We are united in taking responsibility for the success of Vollrath as a whole.
Maintenance Supervisor
Kiel, WI · On-site
VOLLRATH'S CORE VALUES Take Ownership: Our intention is to match our actions with our words, building trust with others. We are united in taking responsibility for the success of Vollrath as a whole.
2nd Shift Tool and Die Journeyman-Kiel,Wisconsin
$28 - $36.75/hr
Vollrath Company, Kiel Wisconsin Shift: 2nd Shift (Hours: Start- 2:30pm, End- 11p to 1a) Pay: $34.64 Shift Premium: Plus $1 Sign-On Bonus: $5,000 Utilize skills and knowledge to build, maintain ...
2nd Shift Tool and Die Journeyman-Kiel,Wisconsin
$28 - $36.75/hr
Vollrath Company, Kiel Wisconsin Shift: 2nd Shift (Hours: Start- 2:30pm, End- 11p to 1a) Pay: $34.64 Shift Premium: Plus $1 Sign-On Bonus: $5,000 Utilize skills and knowledge to build, maintain ...
2nd Shift Soft Serve- Welder-Kiel,Wisconsin
Cascade, WI · On-site
$26.95/hr
Vollrath Company, Kiel, Wisconsin Shift: 2nd Shift (Start: 2:00 PM | End: 10:30 PM - 12:30 AM) Pay: $26.95/hour (+ $1.00 Shift Premium) Sign-On Bonus: $3,000 A Welding Test Will Be Required and ...
2nd Shift Soft Serve- Welder-Kiel,Wisconsin
Cascade, WI · On-site
$26.95/hr
Vollrath Company, Kiel, Wisconsin Shift: 2nd Shift (Start: 2:00 PM | End: 10:30 PM - 12:30 AM) Pay: $26.95/hour (+ $1.00 Shift Premium) Sign-On Bonus: $3,000 A Welding Test Will Be Required and ...
Vollrath Core Values: Take Ownership:Our intention is to match our actions with ourwords, building trust with others.We are united in takingresponsibility for the success of Vollrath as a whole.
Vollrath Core Values: Take Ownership:Our intention is to match our actions with ourwords, building trust with others.We are united in takingresponsibility for the success of Vollrath as a whole.
1st Shift Tool and Die Journeyman
Kiel, WI · On-site
$34.64/hr
Location: Vollrath Company, Kiel Wisconsin Shift: 2nd Shift (Hours: Start- 5a to 6a, End- 2:30p to 3:30p) Pay: $34.64 Sign-On Bonus: $5,000 Utilize skills and knowledge to build, maintain ...
1st Shift Tool and Die Journeyman
Kiel, WI · On-site
$34.64/hr
Location: Vollrath Company, Kiel Wisconsin Shift: 2nd Shift (Hours: Start- 5a to 6a, End- 2:30p to 3:30p) Pay: $34.64 Sign-On Bonus: $5,000 Utilize skills and knowledge to build, maintain ...
2nd Shift Soft Serve- Welder
Kiel, WI · On-site
$26.95/hr
Vollrath Company, Kiel, Wisconsin Shift: 2nd Shift (Start: 2:00 PM | End: 10:30 PM - 12:30 AM) Pay: $26.95/hour (+ $1.00 Shift Premium) Sign-On Bonus: $3,000 A Welding Test Will Be Required and ...
2nd Shift Soft Serve- Welder
Kiel, WI · On-site
$26.95/hr
Vollrath Company, Kiel, Wisconsin Shift: 2nd Shift (Start: 2:00 PM | End: 10:30 PM - 12:30 AM) Pay: $26.95/hour (+ $1.00 Shift Premium) Sign-On Bonus: $3,000 A Welding Test Will Be Required and ...
Fabrication and Assembly $1000 signing bonus!
Kewaunee, WI · On-site
$23.94/hr
The Vollrath Company, Kewaunee, WI Shift: 1st Job Type: Fulltime Starting Pay: $23.94/hour Operates light machinery and hand tools to fabricate and assemble components into sub-assemblies, assemblies ...
Fabrication and Assembly $1000 signing bonus!
Kewaunee, WI · On-site
$23.94/hr
The Vollrath Company, Kewaunee, WI Shift: 1st Job Type: Fulltime Starting Pay: $23.94/hour Operates light machinery and hand tools to fabricate and assemble components into sub-assemblies, assemblies ...
Vollrath Core Values: Take Ownership: Our intention is to match our actions with our words, building trust with others. We are united in taking responsibility for the success of Vollrath as a whole.
Vollrath Core Values: Take Ownership: Our intention is to match our actions with our words, building trust with others. We are united in taking responsibility for the success of Vollrath as a whole.
Maintenance Technician III - 1st Shift
Dane, WI · On-site
$39/hr
Vollrath Core Values: Take Ownership: Our intention is to match our actions with our words, building trust with others. We are united in taking responsibility for the success of Vollrath as a whole.
Maintenance Technician III - 1st Shift
Dane, WI · On-site
$39/hr
Vollrath Core Values: Take Ownership: Our intention is to match our actions with our words, building trust with others. We are united in taking responsibility for the success of Vollrath as a whole.
Maintenance Technician - 2nd Shift
Dane, WI · On-site
$24/hr
Vollrath Core Values: Take Ownership: Our intention is to match our actions with our words, building trust with others. We are united in taking responsibility for the success of Vollrath as a whole.
Maintenance Technician - 2nd Shift
Dane, WI · On-site
$24/hr
Vollrath Core Values: Take Ownership: Our intention is to match our actions with our words, building trust with others. We are united in taking responsibility for the success of Vollrath as a whole.
2nd Shift Tool and Die Journeyman-Kiel,Wisconsin
$26.50 - $34.75/hr
Vollrath Company, Kiel Wisconsin Shift: 2nd Shift (Hours: Start- 2:30pm, End- 11p to 1a) Pay: $34.64 Shift Premium: Plus $1 Sign-On Bonus: $5,000 Utilize skills and knowledge to build, maintain ...
2nd Shift Tool and Die Journeyman-Kiel,Wisconsin
$26.50 - $34.75/hr
Vollrath Company, Kiel Wisconsin Shift: 2nd Shift (Hours: Start- 2:30pm, End- 11p to 1a) Pay: $34.64 Shift Premium: Plus $1 Sign-On Bonus: $5,000 Utilize skills and knowledge to build, maintain ...
POSITION DESCRIPTION Vollrath's Engineer Co-Op position offers a hands-on opportunity for an engineering student to gain practical, real-world experience in the full product design lifecycle, from ...
POSITION DESCRIPTION Vollrath's Engineer Co-Op position offers a hands-on opportunity for an engineering student to gain practical, real-world experience in the full product design lifecycle, from ...
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Full-time
Posted 5 days ago
Job description
The Customer Service Representative - Technical provides front-line troubleshooting and customer support for Vollrath countertop equipment. This role will create an outstanding customer experience by troubleshooting issues, diagnosing problems, and managing warranty service repairs.
ESSENTIAL JOB RESPONSIBILITIES
- Represent Vollrath as the face of the post-sale experience by managing call center and email inquiries.
- Utilize technical skills and training to troubleshoot, diagnose, and resolve equipment issues.
- Responsible for case management including creation of customer file, dispatch of authorized service provider, and placing parts orders as needed.
- Represent the voice of customer by escalating trending service issues to quality
- Responsible for bringing value to the team environment; working with others to complete tasks, projects, and workload in timely manner.
- Exercise empowerment to make decisions which benefits both the business and customer’s needs.
- Maintain high level of technical product knowledge required to support customer warranty questions.
- Demonstrate flexibility and willingness to accept new assignments and actively participate in cross-functional teams.
- Demonstrates willingness to take initiative for own growth and development.
- Other duties as assigned.
SUPERVISORY RESPONSIBILITIES/DIRECT REPORTS
- None.
TRAVEL
- None.
QUALIFICATIONS
- Technical Service call center experience and/or electrical knowledge preferred.
- Bachelor’s Degree in Business, Supply Chain, or related field preferred. Or equivalent combination of education and experience.
- Demonstrates passion for providing world-class technical support and delivering positive customer experience.
- Ability to work quickly and accurately under pressure.
- Must have superior telephone skills, strong written and verbal communication skills.
- Strong organizational and multi-tasking abilities.
- Strong computer skills including Microsoft Office and experience working with an ERP system.
- Strong technical aptitude (read drawings, understand bill of materials, parts identification).
- Strong teamwork and ability to work well with cross functional teams.
VOLLRATH’S CORE VALUES
Take Ownership: Our intention is to match our actions with our words, building trust with others. We are united in taking responsibility for the success of Vollrath as a whole.
Treat All People with Respect: Our intention is to recognize the diverse experiences, styles, and backgrounds of others, treating everyone with dignity. We aim to foster an inclusive culture where all team members can be their authentic selves and feel safe in voicing their perspectives.
Life Beyond Work: Our intention is to care for the well-being of every individual we engage with, understanding them as a whole person. We strive to keep people mentally and physically safe, sending each person home in a condition to build a fulfilling life beyond work. We encourage balance, allowing our colleagues to pursue their passions.
Empower Action: Our intention is to create a workplace where every member can thrive in their growth and contributions with excitement, confidence, and psychological safety. We support each team member with resources and tools to strengthen collaboration and performance.
Commitment to Those Who Count on Us: Our intention is to drive innovation and practical solutions through understanding the needs of our coworkers, customers, owners, and communities. We are dedicated to proactively addressing those needs and delivering results.