OR · On-site
The Role The Implementation Specialist leads complex client implementations of Versaterm public safety software solutions with a high degree of independence. This role is responsible for planning and ...
Versaterm
55 Versaterm Jobs Hiring Near You
Versaterm's reputation is earned and sustained through the excellence of our service delivery, customer support, and customer success operations. This role ensures that every customer interaction ...
Versaterm's reputation is earned and sustained through the excellence of our service delivery, customer support, and customer success operations. This role ensures that every customer interaction ...
OR · On-site
Versaterm's reputation is earned and sustained through the excellence of our service delivery, customer support, and customer success operations. This role ensures that every customer interaction ...
The Role The Project Manager leads the planning, coordination, and delivery of complex Versaterm implementation projects for public safety clients, applying structured project management discipline ...
The Role The Project Manager leads the planning, coordination, and delivery of complex Versaterm implementation projects for public safety clients, applying structured project management discipline ...
Implementation Specialist
Ottawa, ON · On-site
The Role The Implementation Specialist leads complex client implementations of Versaterm public safety software solutions with a high degree of independence. This role is responsible for planning and ...
Implementation Specialist
Ottawa, ON · On-site
The Role The Implementation Specialist leads complex client implementations of Versaterm public safety software solutions with a high degree of independence. This role is responsible for planning and ...
OR · On-site
The Role The Project Manager leads the planning, coordination, and delivery of complex Versaterm implementation projects for public safety clients, applying structured project management discipline ...
The Company Versaterm is a PE-backed, high-growth SaaS company building a fully integrated platform across the entire public safety ecosystem - dispatch, law enforcement, forensics, courts, and ...
The Company Versaterm is a PE-backed, high-growth SaaS company building a fully integrated platform across the entire public safety ecosystem - dispatch, law enforcement, forensics, courts, and ...
OR · On-site
The Role The Solutions Consultant supports sales teams during the presales phase by providing deep product knowledge and solution development for one or more enterprise SaaS products within Versaterm ...
The Company Versaterm is a PE-backed, high-growth SaaS company building a fully integrated platform across the entire public safety ecosystem - dispatch, law enforcement, forensics, courts, and ...
The Company Versaterm is a PE-backed, high-growth SaaS company building a fully integrated platform across the entire public safety ecosystem - dispatch, law enforcement, forensics, courts, and ...
OR · On-site
Versaterm is committed to fair and equitable compensation that is competitive, consistent, and aligned with the value each role contributes to our organization. The starting salary for this position ...
The Company Versaterm is a PE-backed, high-growth SaaS company building a fully integrated platform across the entire public safety ecosystem - dispatch, law enforcement, forensics, courts, and ...
The Company Versaterm is a PE-backed, high-growth SaaS company building a fully integrated platform across the entire public safety ecosystem - dispatch, law enforcement, forensics, courts, and ...
Lead, Deployment & Escalation | Chef technique, Deploiement et Support Critique
Saint-georges, QC · On-site
Le support de niveau 1 est assure par le service a la clientele centralise de Versaterm et ne fait pas partie du perimetre de ce poste. Cet affichage de poste vise a combler un poste actuellement ...
Lead, Deployment & Escalation | Chef technique, Deploiement et Support Critique
Saint-georges, QC · On-site
Le support de niveau 1 est assure par le service a la clientele centralise de Versaterm et ne fait pas partie du perimetre de ce poste. Cet affichage de poste vise a combler un poste actuellement ...
Senior Manager, Accounting
Mesa, AZ · On-site
The Company Versaterm is a PE-backed, high-growth SaaS company building a fully integrated platform across the entire public safety ecosystem - dispatch, law enforcement, forensics, courts, and ...
Senior Manager, Accounting
Mesa, AZ · On-site
The Company Versaterm is a PE-backed, high-growth SaaS company building a fully integrated platform across the entire public safety ecosystem - dispatch, law enforcement, forensics, courts, and ...
Director, Customer Success
Mesa, AZ · On-site
The Company Versaterm is a PE-backed, high-growth SaaS company building a fully integrated platform across the entire public safety ecosystem - dispatch, law enforcement, forensics, courts, and ...
Director, Customer Success
Mesa, AZ · On-site
The Company Versaterm is a PE-backed, high-growth SaaS company building a fully integrated platform across the entire public safety ecosystem - dispatch, law enforcement, forensics, courts, and ...
Versaterm is committed to fair and equitable compensation that is competitive, consistent, and aligned with the value each role contributes to our organization. The starting salary for this position ...
Versaterm is committed to fair and equitable compensation that is competitive, consistent, and aligned with the value each role contributes to our organization. The starting salary for this position ...
Senior Product Manager - Professional Standards
$129K - $170K/yr
The Company Versaterm is a PE-backed, high-growth SaaS company building a fully integrated platform across the entire public safety ecosystem - dispatch, law enforcement, forensics, courts, and ...
Senior Product Manager - Professional Standards
$129K - $170K/yr
The Company Versaterm is a PE-backed, high-growth SaaS company building a fully integrated platform across the entire public safety ecosystem - dispatch, law enforcement, forensics, courts, and ...
DroneSense, now part of Versaterm, is a pioneering software development company dedicated to revolutionizing public safety through the power of drone technology. Founded in 2015, the company is ...
DroneSense, now part of Versaterm, is a pioneering software development company dedicated to revolutionizing public safety through the power of drone technology. Founded in 2015, the company is ...
DroneSense, now part of Versaterm, is a pioneering software development company dedicated to revolutionizing public safety through the power of drone technology. Founded in 2015, the company is ...
DroneSense, now part of Versaterm, is a pioneering software development company dedicated to revolutionizing public safety through the power of drone technology. Founded in 2015, the company is ...
DroneSense, now part of Versaterm, is a pioneering software development company dedicated to revolutionizing public safety through the power of drone technology. Founded in 2015, the company is ...
DroneSense, now part of Versaterm, is a pioneering software development company dedicated to revolutionizing public safety through the power of drone technology. Founded in 2015, the company is ...
DroneSense, now part of Versaterm, is a pioneering software development company dedicated to revolutionizing public safety through the power of drone technology. Founded in 2015, the company is ...
DroneSense, now part of Versaterm, is a pioneering software development company dedicated to revolutionizing public safety through the power of drone technology. Founded in 2015, the company is ...
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Re-posted 9 days ago
Job description
The Role
The Implementation Specialist leads complex client implementations of Versaterm public safety software solutions with a high degree of independence. This role is responsible for planning and executing full-cycle deployments, mentoring junior team members, and serving as a trusted advisor to clients throughout the implementation process. The role contributes to moderately complex project workstreams and is expected to drive quality outcomes with minimal direction.
This job posting is being used to fill an existing vacancy.
What You Do
- Lead end-to-end implementation of Versaterm products, including scoping, configuration, testing, training, and go-live support.
- Assess client use cases and business requirements to develop tailored system configurations and delivery strategies.
- Define and manage implementation plans, ensuring projects are delivered on time, within scope, and to client satisfaction.
- Facilitate client meetings and training sessions, communicating complex technical concepts to diverse audiences.
- Identify and resolve technical issues proactively, collaborating with product and support teams as needed.
- Mentor and provide guidance to junior Implementation Specialists on delivery practices and client engagement.
- Contribute to process improvement initiatives and provide input on implementation methodology and tooling.
- Support pre-sales activities including solution demonstrations, project scoping, and proposal development.
- Perform other related duties as assigned to support team objectives and overall organizational priorities.
What You Bring
- Bachelor's degree in Information Technology, Computer Science, Business, or a related field.
- 3-5+ years of experience in software implementation or a related technical client-facing role.
- Background in public safety, government technology, or enterprise SaaS environments is preferred.
- Deep understanding of software implementation lifecycle, project delivery, and system configuration practices.
- Demonstrated ability to manage complex projects independently and lead client engagements from start to finish.
- Strong facilitation, communication, and stakeholder engagement skills.
- Experience using project management software and maintaining implementation documentation.
- PMP, CAPM, or equivalent project management certification is an asset.
- Ability to travel to client sites as required by project needs.
- Experience using AI tools as part of daily support workflows to enhance productivity, improve response quality, and support continuous learning
Note: Due to the nature of our work with public safety agencies, this position requires compliance with the FBI's Criminal Justice Information Services (CJIS) Security Policy. Candidates must successfully pass a comprehensive, fingerprint-based background check. Please note that specific customer contracts may impose additional security verification requirements. Obtaining and maintaining all required security clearances is a condition of employment. For more information on CJIS security requirements, please visit the FBI's CJIS Security Policy Resource Center.
Versaterm is committed to fair and equitable compensation that is competitive, consistent, and aligned with the value each role contributes to our organization. The starting salary for this position will be dependent upon many factors, such as the successful candidate's skills, experience, education, training as well as internal equity, market data, and business needs. In addition to base salary and our comprehensive benefits offering, some roles may also be eligible for variable compensation such as incentive plans or discretionary performance bonuses.