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Vector Security
Vector Security

63 Vector Security Customer Service Jobs Hiring Near You

Vector Security

Support Technician

Savannah, GA · On-site

Vector Security is a leading provider of intelligent security and managed services solutions serving residential, commercial, and enterprise customers across North America. Through our Residential ...

Vector Security

Lead Systems Technician

Cleveland, OH · On-site

$54K - $87K/yr

Vector Security is a leading provider of intelligent security and managed services solutions serving residential, commercial, and enterprise customers across North America. Through our Residential ...

Vector Security

Lead Systems Technician

Montgomery, AL · On-site

$54K - $87K/yr

Vector Security is a leading provider of intelligent security and managed services solutions serving residential, commercial, and enterprise customers across North America. Through our Residential ...

Vector Security, Inc.

Manager, Service Projects

PA · On-site +1

$89K/yr

Vector Security is a leading provider of intelligent security and managed services solutions serving residential, commercial, and enterprise customers across North America. Through our Residential ...

Vector Security

Lead Systems Technician

Des Moines, IA · On-site

$54K - $87K/yr

Vector Security is a leading provider of intelligent security and managed services solutions serving residential, commercial, and enterprise customers across North America. Through our Residential ...

Vector Security

Senior Systems Technician

Homewood, AL · On-site

Vector Security is a leading provider of intelligent security and managed services solutions serving residential, commercial, and enterprise customers across North America. Through our Residential ...

Vector Security

Lead Systems Technician

Columbia, MD

Vector Security is a leading provider of intelligent security and managed services solutions serving residential, commercial, and enterprise customers across North America. Through our Residential ...

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Vector Security Jobs Information

What is it like to work at Vector Security?

Vector Security is a company that prioritizes a culture of innovation, customer focus, and teamwork, fostering a collaborative environment where employees can grow and contribute to the organization's success.

As a leading security solutions provider, Vector Security offers a dynamic work environment with a diverse team of professionals, including security experts, technicians, and customer service representatives, working together to design and implement comprehensive security systems for residential and commercial clients.

Working at Vector Security may appeal to individuals who are passionate about delivering exceptional customer experiences, staying up-to-date with the latest security technologies, and contributing to a company that prioritizes community safety and security, offering opportunities for career growth and professional development in a rapidly evolving industry.

What makes Vector Security an attractive place to work?

Vector Security is a leading provider of security solutions, offering a range of services to residential and commercial customers across the United States. The company prioritizes a collaborative work environment, fostering innovation and teamwork among its employees, with opportunities for professional growth and development through training and mentorship programs. By joining Vector Security, individuals can contribute to the company's mission of protecting people and property, while also advancing their own careers in a stable and supportive organization.

Do workers at Vector Security get paid breaks?

Sometimes. Only some people get paid breaks.
46% of people say they don’t get paid breaks.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and January 2026.

Does Vector Security pay people when they’re sick?

Yes. Most people get paid when they’re sick.
81% of people say they would get paid if they were sick but scheduled to work.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and December 2025.

At Vector Security, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
45% of people say they have to use vacation days when they’re out sick.
Based on data from 11 people who took the Breakroom Quiz between July 2025 and January 2026.

Is the health insurance from Vector Security affordable enough for their workers?

Most people say the health insurance costs are okay.
77% of people say the health insurance costs are okay
Based on data from 13 people who took the Breakroom Quiz between March 2025 and January 2026.

Do people get paid time off at Vector Security?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 11 people who took the Breakroom Quiz between July 2025 and January 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 60% of people with changing schedules find out their shifts one week or less ahead of time.
  • 40% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 5 people who took the Breakroom Quiz between January 2025 and January 2026.

Do workers at Vector Security worry about hours?

Most people don’t worry about getting enough hours.
77% of people report they don’t worry about getting enough hours.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and January 2026.

Do Vector Security workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
67% report that they don’t have enough control over which shifts they work.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and January 2026.

How easy is it for Vector Security workers to change shifts?

Most people find it easy to change shifts.
71% of people report that it’s easy to change shifts if they need to.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and September 2025.

How easy is it to get time off at Vector Security?

Most people find it easy to get time off.
83% of people report it’s easy to get time off.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and January 2026.

Do Vector Security managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
92% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and September 2025.

Do jobs at Vector Security spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
9% of people report that their job takes up time that they don’t get paid for.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and January 2026.

How easy is it to take sick days at Vector Security?

Most people find it easy to take sick days.
94% of people report that it’s easy to take time off if they are sick.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and January 2026.

Is working at Vector Security good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
83% of people who care for a child or other relative report this is a good place to work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and December 2025.

Do people at Vector Security feel treated with respect by their managers?

Most people feel treated with respect by their managers.
94% of people say they’re treated with respect by their managers.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people at Vector Security get to take their breaks without interruption?

Only some people get breaks without interruption.
53% of people report that their breaks get interrupted.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and December 2025.

Is it stressful to work at Vector Security?

Most people feel stressed here.
88% of people say they often feel stressed at work.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and December 2025.

Do people at Vector Security enjoy their jobs?

Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people at Vector Security recommend working with their team?

Only some people recommend working with their team.
39% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people get enough training when they start at Vector Security?

Most people got enough training when they started.
73% of people report they got enough training when they started working here.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people get support to advance at Vector Security?

Most people are given support to advance their career here.
In the last year, 67% of people report being given support to advance their career here.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people think Vector Security’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
76% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and January 2026.

Do workers feel well informed about how Vector Security is doing?

Only some people feel well informed about how the company is doing.
43% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and December 2025.

What are the most popular job types at Vector Security?

    What are the most popular jobs at Vector Security?

    What are the most popular categories at Vector Security?

    Infographic showing various Customer Service job openings at Vector Security in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 87% Physical, and 13% Remote job distribution.

    Support Technician

    Vector Security

    Savannah, GA • On-site

    Full-time

    Medical, Dental, Vision, Life, Retirement, PTO

    Posted 10 days ago

    Vector Security rating

    7.9

    Company rating: 7.9 out of 10

    Based on 18 frontline employees who took The Breakroom Quiz

    16th of 118 rated security

    Job description

    At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we’d like to invite you to join our team as an Support Technician!

    We offer great benefits, a competitive salary, and growth opportunities. We think you’ll find what you want here because what we do matters - to us, our customers, and most of all, our team members. 

    Job Location:  Vidalia, GA or Savannah, GA / On the Road

    The Support Technician is an entry-level position. The candidate will assist more senior technicians with installations and/or servicing of residential and/or commercial customers as required.  Responsibilities also include a willingness and ability to learn, organizational skills and effective communications. 

    Responsibilities:

    • Assist Experienced Technicians with Installations and/or Servicing:
      • Demonstrate the ability to learn and retain information for future use.   
      • Employ basic logic skills and ability to walk through a simple issue to resolution. 
      • Utilize hand tools and basic power tools. 
      • Keep job site clean & organized so work can be performed in the safest manner possible, and tools and equipment can be found quickly. 
      • Interact with and communicate with peers, manager, and customers effectively.

    Qualifications:

    • Education/Experience:
      • High School Diploma or equivalent. No industry experience - Required. 
      • Receives skills and training from management, peers, and training curriculum. 
      • Certification/License:
        • Must possess a valid driver’s license.
      • Communication:
        • Must be able to effectively communicate with various individuals in a professional manner in order to provide superior customer service.
      • Technical:
        • Must be able to understand technical functionality of various systems learned on-line and/or via hands-on instruction.

      Our Total Rewards packing includes (but is not limited to):

      • Career advancement opportunities 
      • Competitive compensation with incentive eligibility
      • Medical, dental, and vision coverage 
      • HSA/FSA programs
      • Company paid life and AD&D insurance. 
      • Company paid short- and long-term disability. 
      • Voluntary benefit products 
      • 401k retirement savings plan after just 60 days 
      • 7 Company Holidays, plus 2 Floating holidays of your choice 
      • Paid Time Off
      • Tuition reimbursement 
      • Employee Assistance Program (EAP) 

      About Us: 

      Vector Security is a leading provider of intelligent security and managed services solutions serving residential, commercial, and enterprise customers across North America. Through our Residential and Commercial business units, Vector Security delivers smart security, life safety, video, access control, and monitoring solutions. Our Vector Security Networks (VSN) division provides national security solutions for multi-site organizations, while Managed Network Services (MNS) delivers secure connectivity, and network management services that help businesses operate reliably and securely. For more than 50 years, we have been committed to protecting people, property, and business operations through innovative technology and exceptional service.
       

      Our Values: 

      • Win as a team. 
      • Do the right thing. 
      • Make a difference every day. 
      • Get it done. 
      • Think big. 

      If you share these ideals, we'd love to hear from you!

      Vector Security is a Drug-Free Workplace 

      Vector Security is an Equal Opportunity Employer  

      All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran, or disability status.

      What Vector Security employees say

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