Valence
Valence

20 Valence Customer Service Jobs Hiring Near You

Department Supervisor

Lawrence, MA · On-site

$21.50 - $24.25/hr

... with customer service regarding work that is in the area or coming to the area for processing ... Valence Surface Technologies safety procedures and proper Valence techniques for all production ...

... services, manufacturing, and technology. Learn more about our work with Microsoft: Valence Brings ... Your mandate is simple: increase shipping velocity and customer trust at the same time, by making ...

Shift Supervisor

Seattle, WA · On-site

$21.30 - $30/hr

Understands the Valence Surface Technologies Code of Conduct policy, leading by example Organizes ... Effectively communicates with customer service regarding work that is in the area or coming to the ...

... with customer service regarding work that is in the area or coming to the area for processing ... Valence Surface Technologies safety procedures and proper Valence techniques for all production ...

Contract Review

Lawrence, MA · On-site

$17 - $20/hr

Coordinate with other Valence departments as necessary to answer and resolve customer inquiries and ... Perform any required duties related to a busy customer service department. Other duties as assigned ...

... services, manufacturing, and technology. Learn more about our work with Microsoft: Valence Brings ... Balance speed vs. scalability; protect the platform from over-engineering while ensuring customers ...

... services, manufacturing, and technology. Learn more about our work with Microsoft: Valence Brings ... You will be responsible for advancing enterprise opportunities and driving new customer growth ...

... services, manufacturing, and technology. Learn more about our work with Microsoft: Valence Brings ... You will be responsible for advancing enterprise opportunities and driving new customer growth ...

Cert Clerk - 2nd Shift

Wichita, KS · On-site

$15.75 - $18.75/hr

Valence Surface Technologies is a full-service surface finishing company specializing in the ... Ensure customer specifications match process certifications/contract review * Ensure accurate data ...

... services, manufacturing, and technology. Learn more about our work with Microsoft: Valence Brings ... Influence on direction through real-time customer feedback and market insights AI-First Operator

... services, manufacturing, and technology. Learn more about our work with Microsoft: Valence Brings ... Customer-Centered & Product-Focused: you care as much about usability, accessibility, and adoption ...

Application Security Engineer

New York, NY · On-site

$64.25 - $86/hr

... services, manufacturing, and technology. Learn more about our work with Microsoft: Valence Brings ... Influence on direction through real-time customer feedback and market insights AI-First Operator

Overview Valence has built the only AI-native coaching platform for enterprise, offering ... We work with Fortune 500 companies across healthcare, financial services, manufacturing, and ...

Customer Oriented - Ability to take care of the customers' needs while following company procedures ... About Valence Surface Technologies Valence Surface Technologies is a full-service surface finishing ...

... Valence provides a start to finish solution from NDT and chemical processing, to paint and sub-assembly. Position Summary: Respond to customer inquiries on services provided by the company; Prepare ...

Customer Service & Shipping Manager • Serve as the primary point of contact for aerospace customers regarding order status, delivery schedules, quality concerns, and technical inquiries. • Manage ...

About Valence We're the only company pioneering leadership coaching for large enterprises in an AI ... Working knowledge of CRM and marketing automation platforms (Salesforce and/or HubSpot) * Excellent ...

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    Infographic showing various Customer Service job openings at Valence in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

    Department Supervisor

    Valence

    Lawrence, MA • On-site

    $21.50 - $24.25/hr

    Full-time

    Posted 17 days ago


    Job description

    Essential Functions Statement(s)
    Safety conscious and always looking for preventative safety measures
    To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
    Understands the Valence Surface Technologies Code of Conduct policy, leading by example
    Organizes assigned area to ensure ready access to and knowledge of all orders currently in process on a daily work basis
    Basic knowledge of Microsoft Office
    Drug screening and background check are required
    Effectively communicates with customer service regarding work that is in the area or coming to the area for processing
    Maintains the shop in an orderly 5S and well-kept manner
    Operates within established safety, quality, and financial guidelines
    Keeps current on project and overall shop performance, understands and monitors departmentbudget, works with manager to resolve problems and plans for improvements
    Works closely with Production Management and supervisors on other shifts/departments to determine daily, weekly, and monthly work schedules
    Maintains schedule and reassigns labor as work load changes
    Knows what needs to be done on a daily basis to keep the work moving through the production process
    Executes schedule with a sense of urgency, and with sincere concern for safety, quality, timeliness, and cost consciousness
    Maintains and monitors appropriate documentation on all orders
    Effectively supervises employees in the department
    Organizes work to be done and assigns accordingly, follows dashboard requirements while working with customer service to exceed customer expectations
    Communicates with employees regularly and seeks their input on issues in regard to problem solving
    Clarifies responsibility and expected results
    Delegates responsibility to employees where appropriate
    Gives adequate direction, counsels employees on performance issues/concerns, provides assistance and/or training where appropriate
    Initiates disciplinary actions where necessary according to established procedures
    Works with manager and human resources to resolve problems as needed
    Trains employees and monitors their performance on Valence Surface Technologies safety procedures and proper Valence techniques for all production processes and movement of materials in/out/around the shop
    Understands and ably performs (and ensures that others understand and can perform) appropriate and safe techniques for lifting and maneuvering materials in various stages of completion
    Understands and institutes the methods needed to get the work done in a timely and efficient manner
    Resolves technical problems and challenges by involving the appropriate people in order to keep production moving, to meet/exceed customer expectations
    Participates in improvement teams, Gemba walks, and meetings as requested
    Participates in continuous process improvement activities always looking for new ways to do the job with eye to reducing cost, streamlining processes, and increasing throughput
    Pay Rate 22.00-29.00 per Hour
    Equal Opportunity Employer
    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.