61 Usda Forest Service Customer Service Jobs Hiring Near You

ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry-leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Talent Management. We help forward-thinking clients solve problems and improve operations.
Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals nationally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin, and efficiency), and are aligned at the intersections of assets, processes, policies, and people delivering value.
ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies. Learn More About ProSidian Consulting at www.ProSidian.com.

BACKGROUND

The Forest Service is an agency of the U.S. Department of Agriculture that manages and protects 154 national forests and 20 grasslands in 43 states and Puerto Rico. Management in the agency is decentralized, with more than 28,000 permanent employees, 60 members of the Senior Executive Service, and the largest wildland firefighting force in the nation spread across nine Regions, six Research Stations, and the Northeastern Area Office for State and Private Forestry.

The National Leadership Council of the Forest Service oversees the implementation of the agency's mission, delivery of services, and the overall management of the Forest Service. This collective body is comprised of the Chief, Associate Chief, Chief of Staff, Deputy Chiefs, Associate Deputy Chiefs, Regional Foresters, Station Directors, Union President, and the Director of Communications. The Council leads the workforce, working together to identify strategic approaches to achieving national priorities, strategic goals, and mission objectives in context with social, environmental, and political trends. Specifically, the Council ensures that the agency's work is prioritized, framed, sequenced, and executed effectively. They work with senior-most leadership to set expectations and ensure commitment, appropriate budgeting, and compelling communication.

To conduct their business, the National Leadership Council meets four times each fiscal year, with special conference calls for more urgent or timely action. These meetings are used to find agreement on strategic actions, to establish roles and responsibilities, to integrate agency work to support broader USDA direction, and to implement the priorities of the agency. The Chief works with the Council team to advance efforts that achieve strategic, long-term objectives, while addressing pressing and time-sensitive needs.

Meeting Facilitation and Coaching Services for the USDA Forest Service

ProSidian is seeking a qualified contractor to provide facilitation and coaching services for its quarterly meetings. Each quarterly meeting will take place over a period of no more than three days and focus on setting priorities for managing the agency; determining decision-making procedures for strategic goals; setting expectations for integrating work to transcend units; and establishing meeting and operational norms.
The contractor will be responsible for guiding discussion and agreements in the session. They will also assist with the development of agendas, preparatory materials, and post-meeting documentation. The Council must use its time efficiently, and a facilitator is needed to help focus dialogue and take appropriate action within the limited timeframe of the meeting.

Broadly, the National Leadership Council meeting objectives include:

Enhance Council effectiveness by increasing team efficiency and their ability to address difficult or controversial agency matters;

CORE COMPETENCIES

• Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader
• Leadership - ability to guide and lead colleagues on projects and initiatives
• Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people
• Communication - ability to effectively communicate to stakeholders of all levels orally and in writing
• Motivation - persistent in pursuit of quality and optimal client and company solutions
• Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams
• Judgment - exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications
• Organization - ability to manage projects and activity, and prioritize



OTHER REQUIREMENTS

Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office.  The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.

Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office.  The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.

Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors


Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together

Humility - exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference

Willingness - to constantly learn, share, and grow and to view the world as their classroom

BENEFITS AND HIGHLIGHTS

At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. Our full time team members receive a comprehensive benefits package that includes Competitive Compensation, Group Health Insurance Health Benefits, 401(k) Retirement Savings Plan Contributions, Vacation and Paid Time off (PTO) Benefits, Pre-Tax Payment Programs, Purchasing Discounts & Savings Plans, a ProSidian Employee & Contractor Referral Bonus Program, Performance Incentives, etc.  Our comprehensive benefits package includes a medical, dental and vision plan.  Our growing list of benefits currently include the following for internships:

• Competitive Compensation:  ProSidian provides an opportunity to gain college credit through requirements set and approved by your university as well as a stipend granted by ProSidian Consulting when all requirements for such are met at the termination of the internship. ProSidian will work with your university to meet any and all requirements which will allow you to achieve your goals in this position and obtain college credit transferable to your school.
• Purchasing Discounts & Savings Plans:  We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The ProSidian Corporate Perks Benefit Program - Helping You Do More With Less:  https://ProSidian.CorporatePerks.com.  This provides special discounts for eligible employees on products and services you buy on a daily basis.
• Security Clearance: Due to the nature of our management and operations consulting engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes; oftentimes there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace.  A Security Clearance is a valued asset in your professional portfolio and adds to your credentials based on past, present, and future work.
• Leverageable Experience and Thought Leadership:  By collaborating with firm leadership, other members of the team, as well as Fellows and collaborating partners in what is a flat organization, you'll make valuable professional connections, interact with clients daily, gain leverageable Experience, and contribute to Thought Leadership while you build a basket of marketable experiences.
• ProSidian Employee &  Contractor Referral Bonus Program:  ProSidian Consulting will pay up to $5k for all referrals (payments made after new hire has been employed for 90 days) for candidates submitted through our Employee Referral Program.
• Performance Incentives:  Due to the nature of our management and operations consulting engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes there are performance incentives associated with each new client that each employee works to pursue and support.

ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply

ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines.

ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the "I Hire Military" Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status.

Furthermore, we believe in "HONOR ABOVE ALL"  - be successful while doing things the right way. The pride comes out of the challenge; the reward is excellence in the work. 

FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON http://www.ProSidian.com/ OR SEND YOUR RESUME'S, BIOS, AND SALARY EXPECTATION / RATES TO CAREERS @ PROSIDIAN.COM. 

ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED. 

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