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USCS

60 Uscs Customer Service Jobs Hiring Near You

USCS

CUSTOMER ACCOUNT SPECIALIST

Lebanon, IN · On-site

USCS is dedicated to advancing, innovating, and serving companies seeking "Best in Service ... customer satisfaction, cost controls, productivity, accuracy, safety, and sanitation, while ...

USCS

CUSTOMER ACCOUNT SPECIALIST

Lebanon, IN

USCS is dedicated to advancing, innovating, and serving companies seeking "Best in Service ... customer satisfaction, cost controls, productivity, accuracy, safety, and sanitation, while ...

USCS

CUSTOMER ACCOUNT SPECIALIST

Mcclellan, CA

$21 - $23/hr

... exceed USCS's facility and Company goals. Pay Range: $21.00 - $23.00 Shift: 12pm - 8:30pm + OT as needed; Mon - Fri * Assist in meeting customer service requirements, in building good customer ...

USCS

CUSTOMER ACCOUNT SPECIALIST

Mcclellan, CA · On-site

$21 - $23/hr

... exceed USCS's facility and Company goals. Pay Range: $21.00 - $23.00 Shift: 12pm - 8:30pm + OT as needed; Mon - Fri * Assist in meeting customer service requirements, in building good customer ...

USCS

DOCK COORDINATOR

Denton, TX

... highest USCS, OSHA, BRC and other government compliance, and industry standards. • Work with Management, Shipping/Receiving and Customer Service personnel to ensure that all requirements and ...

USCS

DOCK COORDINATOR

Denton, TX · On-site

... highest USCS, OSHA, BRC and other government compliance, and industry standards. • Work with Management, Shipping/Receiving and Customer Service personnel to ensure that all requirements and ...

USCS

SCHEDULER

Lebanon, IN · On-site

Working closely with Supervisors, Customer Service, Transportation Department, Warehouse Staff and the local USCS management team. The Scheduler is responsible for ensuring that all customer inbound ...

USCS

SCHEDULER

La Vergne, TN · On-site

Working closely with Supervisors, Customer Service, Transportation Department, Warehouse Staff and the local USCS management team. The Scheduler is responsible for ensuring that all customer inbound ...

USCS

AUTOMATION TECHNICIAN 1

Bethlehem, PA · On-site

$41.50K/yr

USCS is dedicated to advancing, innovating, and serving companies seeking "Best in Service ... or customer meetings as required. • Take initiative to prevent non-conformities related to ...

USCS

TRAINING QUALITY SAFETY SUPERVISOR

Hebron, IN · On-site

USCS is dedicated to advancing, innovating, and serving companies seeking "Best in Service ... customer, or USCS inspections and audits. • Lead safety and food safety committee meetings. • ...

USCS

OPERATIONS AUTOMATION SUPERVISOR

Hebron, IN · On-site

USCS is dedicated to advancing, innovating, and serving companies seeking "Best in Service ... customer satisfaction in line with facility goals. • Serve as a visible leader within the Cold ...

USCS

OPERATIONS AUTOMATION ASSOCIATE

Hebron, IN · On-site

USCS is dedicated to advancing, innovating, and serving companies seeking "Best in Service ... customer service to our internal and external customers The Job Specifics: • Location and ...

USCS

Brokerage Logistics Coordinator I

Camden, NJ · On-site

$24 - $28/hr

USCS is driven to advance, innovate and serve companies seeking the best service, facilities, and ... customers participating in the USCS Logistics Brokerage The Brokerage Logistics Coordinator 1 is ...

USCS

Brokerage Logistics Coordinator I

Camden, NJ

$24 - $28/hr

USCS is driven to advance, innovate and serve companies seeking the best service, facilities, and ... customers participating in the USCS Logistics Brokerage The Brokerage Logistics Coordinator 1 is ...

USCS

AUTOMATION TECHNICIAN 2 (for Days)

Hebron, IN · On-site

$40.20K/yr

Who We Are: USCS is driven to advance, innovate and serve companies seeking the best service ... Participate in staff and/or customer meetings if required. * Initiate action to prevent the ...

USCS

AUTOMATION TECHNICIAN 1 (for NIGHTS)

Hebron, IN · On-site

$40.20K/yr

Who We Are: USCS is driven to advance, innovate and serve companies seeking the best service ... Participate in staff and/or customer meetings if required. * Initiate action to prevent the ...

USCS

Strategic Accounts Specialist

Camden, NJ · On-site

$65K - $80K/yr

USCS is driven to advance, innovate and serve companies seeking the best service, facilities, and ... Act as the dedicated lead for a portfolio of customers, overseeing daily communication and ...

USCS

AUTOMATION TECHNICIAN 1

Lebanon, IN · On-site

$40.20K/yr

USCS is dedicated to advancing, innovating, and serving companies seeking "Best in Service ... Participate in staff and/or customer meetings as required. * Take initiative to prevent non ...

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All JobsUscs Customer Service Jobs

USCS Jobs Information

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is a Customer Service Representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What types of jobs are customer service?

Customer service jobs include roles such as customer service representative, call center agent, support specialist, and client service associate. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools. They can be found in various industries like retail, healthcare, finance, and technology, with schedules ranging from full-time to part-time shifts.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are the most popular job types at Uscs?
    What are the most popular categories at Uscs?
    Infographic showing various Customer Service job openings at Uscs in the United States as of May 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 100% Physical job distribution.

    CUSTOMER ACCOUNT SPECIALIST

    USCS

    Lebanon, IN • On-site

    Full-time

    Life, Retirement

    Posted 11 days ago

    Job description

    Who We Are: USCS is dedicated to advancing, innovating, and serving companies seeking "Best in Service", facilities, and logistics in the cold chain. We are an employee-focused, equal opportunity employer and would love to have you join our team.
    The Job Details: Working closely with the CAS Lead/CAS Supervisor and the local USCS management team. This individual will consistently contribute to USCS's key performance areas, including sales, customer satisfaction, cost controls, productivity, accuracy, safety, and sanitation, while maintaining a positive work environment. Focused on continuous improvement, this position assists in the oversight and/or contributes to the planning, development and implementation of all office procedures and activities required to meet customer and administrative support requirements, striving to exceed USCS's facility and Company goals.
    • Assist in meeting customer service requirements, in building good customer relationships, and ensuring that all requests are responded to in the highest professional manner.
    • Provide administrative support to warehouse operations as needed, including but not limited to the timely and accurate processing of inbound/outbound activity, reports, order processing, completion of documentation, and written/verbal/electronic communication.
    • Work with warehouse operations to monitor assigned inventory control functions, including product rotation and recall, customer and carrier claims, reporting, customer requests and record keeping.
    • Assist in training of all new office employees.
    • Work closely with Company information technology personnel to assist with the maximize utilization of all USCS office operating systems, making recommendations for improvement.
    • Help ensure that all office sanitation, safety and security activities are consistently performed within the highest USCS, OSHA and other government compliance, and within industry standards.
    • Work with the Department Supervisor to satisfy Company administrative requirements, including but not limited to reporting, sales proposals, accounts payable and receivable, and other general office functions.
    • Develop good working relationships at all levels within the USCS team environment, leading and communicating as needed to maximize individual and team performance.

    The Job Specifics:
    • Location, Department and Work Hours: Lebanon, IN/Operations/Monday-Friday 8:30am-5pm
    • Reports To: CAS Supervisor
    • Travel Amount: Minimal
    • Job Type, EEO, and Job Code: Full-Time, Non-Exempt JOB CODE C2-20

    What We Are Looking For:
    Education
    • High School Diploma, GED or equivalent

    Experience
    • 1 to 3 years preferred.
    • Excellent communication skills, written and oral.
    • PC, leadership and planning skills helpful.
    • Experience in AS400, SAP, Word, Excel and PowerPoint preferred.
    • Experience with warehouse paperwork preferred.

    Other Abilities You Will Need to Have: The requirements described below are representative of those required to perform the essential duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential duties.
    • May require physical effort associated with using the computer to access information, or occasional standing, walking, lifting needed to carry out everyday activities
    • Stand and walk for extended periods.
    • Use hands to handle objects, tools, or controls.
    • Attention to detail.
    • Effective communication, vision, and hearing are essential for safety and productivity.
    • Operate scanners, tablets, radios, phones, computers, and other essential warehouse equipment as required.
    • Overtime availability is essential due to demand.
    • Operate a registered motor vehicle if apart of daily tasks.
    • Engage in frequent personal interaction and communication.
    • Possess strong arithmetic and reading skills.
    • Follow verbal instructions, written instructions, and company policies.
    • Be a self-starter, able to work independently and coordinate with others.
    • Thrive in a fast-paced environment, managing stress and meeting productivity guidelines.

    The Standard Details:
    • Maintain a professional demeanor in appearance and communications at all times.
    • Participate in staff and/or customer meetings as required.
    • Take initiative to prevent non-conformities related to product, process, and quality systems.
    • Identify and report any issues related to product, processes, and/or quality.
    • Propose and implement solutions through appropriate channels.
    • Ensure solutions are effectively implemented.
    • Follow posted security procedures at all times while in the building.
    • Participate in safety and educational training programs.

    What's In It For You:
    We are a great company with great people. Full-time employees not under contract are offered:
    • 401K and Educational Assistance after 1 year.
    • Blue Cross Blue Shield available after 30 days of service, if elected.
    • Company Life Insurance.
    • A variety of additional benefits and perks.

    Additional Information:
    • This job description may not encompass all tasks necessary to complete the role.
    • Job functions may vary based on the area of operation. This description outlines the most common tasks required for the job.
    • Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.

    #INDLI1
    Equal Opportunity Employer
    This employer is required to notify all applicants of their rights pursuant to federal employment laws.
    For further information, please review the Know Your Rights notice from the Department of Labor.

    Apply