At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and ...
New

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and ...
New
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and ...
New
Columbus, OH · On-site
$122K - $161K/yr
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and ...
Columbus, OH · On-site
$122K - $161K/yr
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and ...
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and ...
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and ...
Columbus, OH · On-site
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and ...
Columbus, OH · On-site
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and ...
Columbus, OH · On-site
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and ...
Columbus, OH · On-site
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and ...
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and ...
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and ...
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and ...
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and ...
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and ...
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and ...
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and ...
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and ...
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and ...
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and ...
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and ...
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and ...
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and ...
New
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and ...
New
Columbus, OH · On-site
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and ...
Columbus, OH · On-site
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and ...
Columbus, OH · On-site
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and ...
Columbus, OH · On-site
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and ...
Atlanta, GA · On-site
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to ... Lead the architecture, design, and governance of enterprise payment, gateway, and digital ...
Atlanta, GA · On-site
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to ... Lead the architecture, design, and governance of enterprise payment, gateway, and digital ...
Hopkins, MN · On-site
$68.50 - $91.75/hr
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to ... Proficiency with SQL, Python, distributed data processing, and modern data integration frameworks.
New
Hopkins, MN · On-site
$68.50 - $91.75/hr
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to ... Proficiency with SQL, Python, distributed data processing, and modern data integration frameworks.
New
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to ... Develop scalable AI applications and microservices using Python , cloud-native design patterns, and ...
New
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to ... Develop scalable AI applications and microservices using Python , cloud-native design patterns, and ...
New
Hopkins, MN · On-site
$68.25 - $91.25/hr
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to ... Proficiency with SQL , Python , distributed data processing, and modern data integration frameworks.
Hopkins, MN · On-site
$68.25 - $91.25/hr
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to ... Proficiency with SQL , Python , distributed data processing, and modern data integration frameworks.
Atlanta, GA · On-site
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to ... Lead the architecture, design, and governance of enterprise payment, gateway, and digital ...
Atlanta, GA · On-site
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to ... Lead the architecture, design, and governance of enterprise payment, gateway, and digital ...
Chicago, IL · On-site
$105K - $139K/yr
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to ... Python), data modeling and ETL, Architecture Tooling (SaaS), Cloud (AWS), and process automation.
Chicago, IL · On-site
$105K - $139K/yr
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to ... Python), data modeling and ETL, Architecture Tooling (SaaS), Cloud (AWS), and process automation.
Do workers at U.S. Bank get paid breaks?
Does U.S. Bank pay people when they’re sick?
At U.S. Bank, are sick days and vacation days separate paid time off?
Are part-time workers able to get health insurance from U.S. Bank?
Is the health insurance from U.S. Bank affordable enough for their workers?
Do people get paid time off at U.S. Bank?
How far ahead of time do people find out their work schedule?
Do workers at U.S. Bank worry about hours?
Do U.S. Bank workers get to choose the shifts they work?
How easy is it for U.S. Bank workers to change shifts?
How easy is it to get time off at U.S. Bank?
Do U.S. Bank managers change schedules at the last minute?
Do jobs at U.S. Bank spill into time workers aren’t paid for?
How easy is it to take sick days at U.S. Bank?
Is a U.S. Bank job good for students?
Is working at U.S. Bank good if you’re a parent or caregiver?
Do people at U.S. Bank feel treated with respect by their managers?
Do people at U.S. Bank get to take their breaks without interruption?
Is it stressful to work at U.S. Bank?
Do people at U.S. Bank enjoy their jobs?
Do people at U.S. Bank recommend working with their team?
Do people get enough training when they start at U.S. Bank?
Do people get support to advance at U.S. Bank?
Do people think U.S. Bank’s headquarters understands what’s happening where they work?
Do workers feel well informed about how U.S. Bank is doing?

Columbus, OH • On-site
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 2 days ago
New
8.1
Based on 364 frontline employees who took The Breakroom Quiz
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.
Job DescriptionThe External Fraud Investigations Team Lead oversees a team of fraud investigators in a high-volume environment, ensuring investigations are completed accurately, timely, and in compliance with regulatory and internal requirements. This role drives team performance, develops investigator capability, manages operational risk, and serves as a subject matter expert on external fraud typologies and investigative practices.
Key Responsibilities:
Team Leadership
Lead and develop a team of 8-14 fraud investigators through coaching, performance management, training, and employee development.
Monitor productivity, quality, aging, and service-level metrics to ensure operational goals are met.
Assign workloads and resources to balance capacity and meet deadlines.
Review and provide guidance on complex investigations, case decisions, and escalation matters.
Foster a collaborative, accountable, and high-performing team culture.
Regulatory Compliance & Investigations
Ensure investigations and Suspicious Activity Report (SAR) recommendations are accurate, timely, and compliant with regulatory and internal requirements.
Provide expertise on investigative standards, escalation protocols, and Bank Secrecy Act (BSA) requirements.
Support audits, regulatory exams, quality reviews, and remediation efforts.
Escalate significant risks, trends, and control concerns to leadership.
Risk Management & Process Improvement
Identify emerging fraud trends, control gaps, and operational risks through investigative findings.
Partner with Compliance, Legal, Risk, Technology, and business stakeholders to address complex fraud issues.
Recommend and implement process improvements that enhance efficiency, quality, and consistency.
Communicate performance, trends, risks, and resource needs through effective reporting.
Key Success Measures
Timely and accurate completion of investigations and SAR-related activities.
Achievement of productivity, quality, aging, and service-level objectives.
Effective workload management and backlog reduction.
Positive audit, quality assurance, and regulatory review results.
Strong employee development, engagement, and retention.
Identification and escalation of fraud trends, risks, and control gaps.
- Experience leading investigative, fraud, financial crimes, compliance, or risk management teams.
- Strong knowledge of fraud investigations, regulatory requirements, and risk management practices.
- Proven ability to analyze complex issues, make sound decisions, and manage competing priorities.
- Excellent communication, coaching, and stakeholder management skills.
- Experience with case management, fraud detection, reporting, and analytics tools.
- Strong leadership and management skills of processes, projects and people
- Effective written and verbal communication skills
- Strong analytical, problem-solving and negotiation skills
- Proficient computer skills, especially Microsoft Office applications
- Applicable professional certifications
This role requires working from a U.S. Bank location three (3) or more days per week.
If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to ourdisability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Review our full benefits available by employment status here.
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about theE-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $111,605.00 - $131,300.00U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.
Get the full story on Breakroom
Sourced by ZipRecruiter
U.S. Bank is a reputable and established financial institution that plays a significant role in the banking sector. With a history spanning over 150 years, U.S. Bank has built a strong foundation of trust and reliability. As a comprehensive bank, they offer a wide array of financial products and services to cater to the diverse needs of their customers, including individuals, businesses, and communities. Customer satisfaction is of utmost importance to U.S. Bank. They prioritize delivering exceptional service and fostering long-term relationships with their clients. Through their extensive network of branches and advanced digital banking platforms, U.S. Bank ensures convenient access to their services, empowering customers to manage their finances efficiently and securely.
Banking and credit intermediation
10,000+ Employees
Minneapolis, MN, US
1863