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Turning Point Community Programs
Turning Point Community Programs

60 Turning Point Community Programs Customer Service Jobs Hiring Near You

Turning Point Community Programs

CADAC

French Camp, CA

$24 - $25.47/hr

Turning Point Community Programs (TPCP) provides integrated, cost-effective mental health services, employment and housing for adults, children and their families that promote recovery, independence ...

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Turning Point Community Programs Jobs Information

What is it like to work at Turning Point Community Programs?

Turning Point Community Programs is a mission-driven organization that prioritizes a culture of compassion, empathy, and collaboration, fostering a supportive environment for its employees to grow and thrive.

The organization's structure is designed to promote a team-based approach, with a focus on providing comprehensive services to individuals and families in need, including mental health support, substance abuse treatment, and housing assistance. The work environment is dynamic and fast-paced, with opportunities for professional development and community engagement.

Working at Turning Point Community Programs may appeal to individuals who are passionate about making a positive impact in their community, as the organization offers a chance to work with a dedicated team to address complex social issues and contribute to the well-being of vulnerable populations.

What makes Turning Point Community Programs an attractive place to work?

Turning Point Community Programs is a reputable organization that provides essential mental health and substance abuse services to vulnerable populations, positioning itself as a leader in the field of community-based care. The company's workplace is characterized by a collaborative environment, where employees can engage in meaningful work, develop their skills, and contribute to the organization's mission. By joining Turning Point Community Programs, individuals can pursue a career that offers opportunities for professional growth, making a positive impact in their community, and advancing the organization's vision of delivering compassionate and effective care.

Do workers at Turning Point Community Programs get paid breaks?

Yes. Most people get paid breaks.
67% of people say they get paid breaks.
Based on data from 9 people who took the Breakroom Quiz between July 2025 and May 2026.

Does Turning Point Community Programs pay people when they’re sick?

Yes. Most people get paid when they’re sick.
82% of people say they would get paid if they were sick but scheduled to work.
Based on data from 11 people who took the Breakroom Quiz between May 2025 and May 2026.

At Turning Point Community Programs, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
67% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 9 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from Turning Point Community Programs affordable enough for their workers?

Most people say the health insurance costs are okay.
75% of people say the health insurance costs are okay
Based on data from 8 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get paid time off at Turning Point Community Programs?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 10 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it to get time off at Turning Point Community Programs?

Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 9 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it to take sick days at Turning Point Community Programs?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 10 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Turning Point Community Programs feel treated with respect by their managers?

Most people feel treated with respect by their managers.
82% of people say they’re treated with respect by their managers.
Based on data from 11 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Turning Point Community Programs get to take their breaks without interruption?

Most people get breaks without interruption.
73% of people report that they get to take their breaks without interruption.
Based on data from 11 people who took the Breakroom Quiz between May 2025 and May 2026.

Is it stressful to work at Turning Point Community Programs?

Most people feel stressed out here.
82% of people say they often feel stressed out at work.
Based on data from 11 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Turning Point Community Programs enjoy their jobs?

Most people enjoy their job.
78% of people report they enjoy their job.
Based on data from 9 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Turning Point Community Programs recommend working with their team?

Only some people recommend working with their team.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 11 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get enough training when they start at Turning Point Community Programs?

Some people didn’t get enough training when they started.
45% of people report they didn’t get enough training when they started working here.
Based on data from 11 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get support to advance at Turning Point Community Programs?

Most people are given support to advance their career here.
In the last year, 100% of people report being given support to advance their career here.
Based on data from 9 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people think Turning Point Community Programs’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 10 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers feel well informed about how Turning Point Community Programs is doing?

Only some people feel well informed about how the company is doing.
60% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 10 people who took the Breakroom Quiz between May 2025 and May 2026.
What are the most popular job types at Turning Point Community Programs?
    What are the most popular jobs at Turning Point Community Programs?
    What are the most popular categories at Turning Point Community Programs?
    Infographic showing various Customer Service job openings at Turning Point Community Programs in the United States as of August 2026, with employment types broken down into 3% Internship, 93% Full Time, and 4% Part Time. Highlights an 99% Physical, and 1% Hybrid job distribution.

    Quality Assurance Coordinator

    Turning Point Community Programs

    Grass Valley, CA

    $26 - $27.59/hr

    Full-time

    Re-posted 23 days ago

    Turning Point Community Programs rating

    8.1

    Company rating: 8.1 out of 10

    Based on 11 frontline employees who took The Breakroom Quiz

    Job description

    Turning Point Community Programs is seeking a Quality Assurance Coordinator for our Providence Center program in Grass Valley. Turning Point Community Programs (TPCP) provides integrated, cost-effective mental health services, employment and housing for adults, children and their families that promote recovery, independence and self-sufficiency. We are committed to innovative and high quality services that assist adults and children with psychiatric, emotional and/or developmental disabilities in achieving their goals.

    Turning Point Community Programs (TPCP) has offered a path to mental health and recovery since 1976. We help people in our community every single day - creating a better space for all types of people in need. Join our mission of offering hope, respect and support to our clients on their journey to mental health and wellness.

    GENERAL PURPOSE Under the administrative supervision of the Clinical Director, this position is responsible for ensuring that the program remains in compliance with Regional Center guidelines. Assists the Clinical Director in the quality management functioning of the Program. DISTINGUISHING CHARACTERISTICS This is an at-will administrative position within a program.

    Additionally, this position is responsible for the day-to-day completion of critical paperwork and assisting the Clinical Director. ESSENTIAL DUTIES AND RESPONSIBILITIES - (ILLUSTRATIVE ONLY) The duties listed below are intended only as illustrations of the various types of work that could be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class Completes Diagnosis updates as assigned.

    Completes MORS/8 Determinants assessments as assigned. Tracks progress notes and provides feedback directly to management team. Tracks assessments due and completion.

    Works in coordination with the Team Leaders and Clinical Director to ensure that all assessments and client plans are completed in a timely manner. Attends/Conducts Utilization Review meetings when the Clinical Director is not available. Coordinates with Clinical Director to implement recommendations.

    Responsible for tracking and reviewing results of internal utilization and review. Reviews charts to ensure that they meet state and legal/Regional Center requirements. Assists the Clinical Director and Program Director with developing the Quality Improvement plan and implementing changes.

    Assist the Clinical Director with filing, organizing and maintaining a record of KETs (Key Event Tracking) and inputting data into charted system. Assist the Clinical Director with filing, organizing and maintaining a record of Risk Management Binder (SIRs). In coordination with the Clinical Director and Program Director, reviews and evaluates customer satisfaction/performance outcome data.

    Ensures the safety, health, and well-being of the members. Completes paperwork as assigned in a timely manner. Meets the standards set for performance in all aspects of job duties.

    Provides support to other staff members as needed. Adheres to and upholds the policies and procedures of Turning Point Community Programs. Attends staff meetings unless approval for non-attendance is secured from the Clinical Director or Program Director.

    Schedule: Monday - Friday, 8:30 am - 5:00 pmCompensation: $26.00 - $27.59 per hour Interested. Join us at our open interviews on Wednesdays from 2-4PM, located at 10850 Gold Center Drive, Suite 325, Rancho Cordova, CA 95670 -or- CLICK HERE TO APPLY NOW.

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