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19 Trivium Customer Service Jobs Hiring Near You

Trivium

Customer Success Manager

Chicago, IL · Remote

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location: Remote -- US, UK or Canada (native-level American ... Conduct weekly and monthly client meetings, depending on service type (Social Media vs. SEO) * ...

Trivium

Customer Success Manager

Miami, FL · Remote

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location: Remote - US, UK or Canada (native-level American ... Conduct weekly and monthly client meetings, depending on service type (Social Media vs. SEO) * ...

Trivium

Customer Success Manager

Miami, FL · Remote

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location: Remote -- US, UK or Canada (native-level American ... Conduct weekly and monthly client meetings, depending on service type (Social Media vs. SEO) * ...

Trivium

Customer Success Manager

Chicago, IL · Remote

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location: Remote - US, UK or Canada (native-level American ... Conduct weekly and monthly client meetings, depending on service type (Social Media vs. SEO) * ...

Trivium

Customer Success Manager

Chicago, IL · On-site +1

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location: Remote - US, UK or Canada (native-level American ... Conduct weekly and monthly client meetings, depending on service type (Social Media vs. SEO) * ...

Trivium

Customer Success Manager

Los Angeles, CA · Remote

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location: Remote -- US, UK or Canada (native-level American ... Conduct weekly and monthly client meetings, depending on service type (Social Media vs. SEO) * ...

Trivium

Customer Success Manager

Los Angeles, CA · Remote

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location: Remote - US, UK or Canada (native-level American ... Conduct weekly and monthly client meetings, depending on service type (Social Media vs. SEO) * ...

Trivium LLC

Customer Success Manager

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location: Remote -- US, UK or Canada (native-level American ... Conduct weekly and monthly client meetings, depending on service type (Social Media vs. SEO) * ...

Trivium LLC

Customer Success Manager

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location: Remote -- US, UK or Canada (native-level American ... Conduct weekly and monthly client meetings, depending on service type (Social Media vs. SEO) * ...

Trivium LLC

Customer Success Manager

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location: Remote -- US, UK or Canada (native-level American ... Conduct weekly and monthly client meetings, depending on service type (Social Media vs. SEO) * ...

Trivium

Client Success Manager

Toronto, ON · Remote

Customer Success Manager Remote · Eastern Time Zone · Full-time · 9am-6pm ET Read this part ... You onboard them, run their weekly or monthly check-ins depending on service type, manage ...

Trivium

Client Success Manager

Miami, FL · Remote

Customer Success Manager Remote · Eastern Time Zone · Full-time · 9am-6pm ET Read this part ... You onboard them, run their weekly or monthly check-ins depending on service type, manage ...

Trivium

Client Success Manager

Orlando, FL · Remote

Customer Success Manager Remote · Eastern Time Zone · Full-time · 9am-6pm ET Read this part ... You onboard them, run their weekly or monthly check-ins depending on service type, manage ...

Trivium

Client Success Manager

Orlando, FL · Remote

Customer Success Manager Remote Eastern Time Zone Full-time 9am-6pm ET Read this part first. This ... You onboard them, run their weekly or monthly check-ins depending on service type, manage ...

Trivium

Client Success Manager

Chicago, IL · Remote

Customer Success Manager Remote Eastern Time Zone Full-time 9am-6pm ET Read this part first. This ... You onboard them, run their weekly or monthly check-ins depending on service type, manage ...

Trivium

Client Success Manager

Miami, FL · Remote

Customer Success Manager Remote Eastern Time Zone Full-time 9am-6pm ET Read this part first. This ... You onboard them, run their weekly or monthly check-ins depending on service type, manage ...

Trivium

Client Success Manager

Chicago, IL · Remote

Customer Success Manager Remote · Eastern Time Zone · Full-time · 9am-6pm ET Read this part ... You onboard them, run their weekly or monthly check-ins depending on service type, manage ...

Trivium

Client Success Manager

Miami, FL · On-site +1

Customer Success Manager Remote • Eastern Time Zone • Full-time • 9am-6pm ET Read this part ... You onboard them, run their weekly or monthly check-ins depending on service type, manage ...

Trivium

Client Success Manager

Toronto, ON · Remote

Customer Success Manager Remote Eastern Time Zone Full-time 9am-6pm ET Read this part first. This ... You onboard them, run their weekly or monthly check-ins depending on service type, manage ...

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Trivium Jobs Information

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    Infographic showing various Customer Service job openings at Trivium in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 47% Physical, and 53% Remote job distribution.

    Customer Success Manager

    Trivium

    Chicago, IL • Remote

    $3.5K - $7.0K/mo

    Full-time

    Re-posted 5 days ago

    Job description

    Customer Success Manager (CSM) – Remote

    Location: Remote — US, UK or Canada (native-level American English - mandatory)
    Salary: $3,500–$7,000 per month, based on experience
    Employment Type: Full-Time

    Key Responsibilities
    • Onboard new clients following the sales process and introduce them to our services.
    • Serve as the main point of contact for clients, providing guidance, updates, and support.
    • Conduct weekly and monthly client meetings, depending on service type (Social Media vs. SEO)
    • Ensure client retention by proactively addressing issues and providing solutions.
    • Collaborate with internal teams (marketing, fulfillment, operations) to meet client goals.
    • Track and report on client progress and performance metrics.
    • Escalate issues as needed and manage difficult client interactions with confidence and professionalism
    • Contribute to process improvements and build out SOPs for the CSM function.
    • Mentor future CSM team members as the department grows.

    Requirements

    Required:

    • 3+ years of experience as a Customer Success Manager, Account Manager, or Client Success Specialist, preferably in a marketing agency environment.
    • Strong understanding of digital marketing, SEO, and social media advertising, including Facebook Ads.
    • Excellent communication, negotiation, and client management skills.
    • Ability to handle challenging client situations with professionalism and assertiveness.
    • Experience with tools like GoHighLevel, Asana, Slack, and other CRM/project management tools.
    • Highly proactive, detail-oriented, and able to work independently.
    • Passionate about delivering high-quality client results.

    Preferred:

    • Experience working with contractors or service-based clients.
    • Leadership experience or interest in growing into a senior CSM role.

    Benefits

    Why Join Us
    • Fully remote work with flexible schedule within Eastern Time.
    • Opportunity to build and lead your own team in the future.
    • Exposure to high-level client success and agency operations.
    • Supportive, fun, and high-energy team culture.
    • Opportunity to shape processes and make the role your own.