ZipRecruiter

Log In

Trivium
Trivium

38 Trivium Customer Service Jobs Hiring Near You

Trivium

Customer Success Manager

Miami, FL · Remote

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location: Remote - US, UK or Canada (native-level American ... Conduct weekly and monthly client meetings, depending on service type (Social Media vs. SEO) * ...

Trivium

Customer Success Manager

Miami, FL · Remote

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location: Remote -- US, UK or Canada (native-level American ... Conduct weekly and monthly client meetings, depending on service type (Social Media vs. SEO) * ...

Trivium

Customer Success Manager

Los Angeles, CA · Remote

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location: Remote - US, UK or Canada (native-level American ... Conduct weekly and monthly client meetings, depending on service type (Social Media vs. SEO) * ...

Trivium

Customer Success Manager

Chicago, IL · Remote

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location: Remote - US, UK or Canada (native-level American ... Conduct weekly and monthly client meetings, depending on service type (Social Media vs. SEO) * ...

Trivium

Customer Success Manager

Chicago, IL · Remote

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location: Remote -- US, UK or Canada (native-level American ... Conduct weekly and monthly client meetings, depending on service type (Social Media vs. SEO) * ...

Trivium

Customer Success Manager

Chicago, IL · On-site +1

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location: Remote - US, UK or Canada (native-level American ... Conduct weekly and monthly client meetings, depending on service type (Social Media vs. SEO) * ...

Trivium

Customer Success Manager

Los Angeles, CA · Remote

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location: Remote -- US, UK or Canada (native-level American ... Conduct weekly and monthly client meetings, depending on service type (Social Media vs. SEO) * ...

Trivium LLC

Customer Success Manager

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location: Remote -- US, UK or Canada (native-level American ... Conduct weekly and monthly client meetings, depending on service type (Social Media vs. SEO) * ...

Trivium LLC

Customer Success Manager

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location: Remote -- US, UK or Canada (native-level American ... Conduct weekly and monthly client meetings, depending on service type (Social Media vs. SEO) * ...

Trivium LLC

Customer Success Manager

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location: Remote -- US, UK or Canada (native-level American ... Conduct weekly and monthly client meetings, depending on service type (Social Media vs. SEO) * ...

Trivium

Client Success Manager

Orlando, FL · Remote

Customer Success Manager Remote Eastern Time Zone Full-time 9am-6pm ET Read this part first. This ... You onboard them, run their weekly or monthly check-ins depending on service type, manage ...

Trivium

Client Success Manager

Toronto, ON · Remote

Customer Success Manager Remote · Eastern Time Zone · Full-time · 9am-6pm ET Read this part ... You onboard them, run their weekly or monthly check-ins depending on service type, manage ...

Trivium

Client Success Manager

Miami, FL · Remote

Customer Success Manager Remote · Eastern Time Zone · Full-time · 9am-6pm ET Read this part ... You onboard them, run their weekly or monthly check-ins depending on service type, manage ...

Trivium

Client Success Manager

Chicago, IL · Remote

Customer Success Manager Remote Eastern Time Zone Full-time 9am-6pm ET Read this part first. This ... You onboard them, run their weekly or monthly check-ins depending on service type, manage ...

Trivium

Client Success Manager

Miami, FL · Remote

Customer Success Manager Remote Eastern Time Zone Full-time 9am-6pm ET Read this part first. This ... You onboard them, run their weekly or monthly check-ins depending on service type, manage ...

Trivium

Client Success Manager

Toronto, ON · Remote

Customer Success Manager Remote Eastern Time Zone Full-time 9am-6pm ET Read this part first. This ... You onboard them, run their weekly or monthly check-ins depending on service type, manage ...

Trivium

Client Success Manager

Orlando, FL · Remote

Customer Success Manager Remote · Eastern Time Zone · Full-time · 9am-6pm ET Read this part ... You onboard them, run their weekly or monthly check-ins depending on service type, manage ...

Trivium

Client Success Manager

Miami, FL · On-site +1

Customer Success Manager Remote • Eastern Time Zone • Full-time • 9am-6pm ET Read this part ... You onboard them, run their weekly or monthly check-ins depending on service type, manage ...

Trivium

Client Success Manager

Chicago, IL · Remote

Customer Success Manager Remote · Eastern Time Zone · Full-time · 9am-6pm ET Read this part ... You onboard them, run their weekly or monthly check-ins depending on service type, manage ...

Trivium

Executive Assistant

Jersey City, NJ · On-site

$70K - $85K/yr

Background in automotive, luxury, or high-end service industries * Spanish and/or Arabic language skills * Experience with CRM platforms and project management tools * Event coordination experience

next page

Showing results 1-20

All JobsTrivium Customer Service Jobs

Trivium Jobs Information

What are the most popular job types at Trivium?

    What are the most popular jobs at Trivium?

    What are the most popular categories at Trivium?

    Infographic showing various Customer Service job openings at Trivium in the United States as of August 2026, with employment types broken down into 82% Full Time, and 18% Contract. Highlights an 56% Physical, and 44% Remote job distribution.

    Customer Success Manager

    Trivium

    Miami, FL • Remote

    $3.5K - $7.0K/mo

    Full-time

    Re-posted 9 hours ago

    Job description

    Customer Success Manager (CSM) - Remote

    Location: Remote - US, UK or Canada (native-level American English - mandatory)
    Salary: $3,500-$7,000 per month, based on experience
    Employment Type: Full-Time

    Key Responsibilities
    • Onboard new clients following the sales process and introduce them to our services.
    • Serve as the main point of contact for clients, providing guidance, updates, and support.
    • Conduct weekly and monthly client meetings, depending on service type (Social Media vs. SEO)
    • Ensure client retention by proactively addressing issues and providing solutions.
    • Collaborate with internal teams (marketing, fulfillment, operations) to meet client goals.
    • Track and report on client progress and performance metrics.
    • Escalate issues as needed and manage difficult client interactions with confidence and professionalism
    • Contribute to process improvements and build out SOPs for the CSM function.
    • Mentor future CSM team members as the department grows.

    Requirements

    Required:

    • 3+ years of experience as a Customer Success Manager, Account Manager, or Client Success Specialist, preferably in a marketing agency environment.
    • Strong understanding of digital marketing, SEO, and social media advertising, including Facebook Ads.
    • Excellent communication, negotiation, and client management skills.
    • Ability to handle challenging client situations with professionalism and assertiveness.
    • Experience with tools like GoHighLevel, Asana, Slack, and other CRM/project management tools.
    • Highly proactive, detail-oriented, and able to work independently.
    • Passionate about delivering high-quality client results.

    Preferred:

    • Experience working with contractors or service-based clients.
    • Leadership experience or interest in growing into a senior CSM role.

    Benefits

    Why Join Us
    • Fully remote work with flexible schedule within Eastern Time.
    • Opportunity to build and lead your own team in the future.
    • Exposure to high-level client success and agency operations.
    • Supportive, fun, and high-energy team culture.
    • Opportunity to shape processes and make the role your own.

    Apply