... Role Customer Service Representative (Level I) Compensation: $24.00 per hour Benefits: Medical ... of TransPak company products and programs that you'll gain over time through a supportive manager ...
48 Transpak Customer Service Jobs Hiring Near You
... Role Customer Service Representative (Level I) Compensation: $24.00 per hour Benefits: Medical ... of TransPak company products and programs that you'll gain over time through a supportive manager ...
Customer Service Representative
$15.25 - $20.50/hr
... Role Customer Service Representative (Level I) Benefits: Medical, Dental, Vision, 401k, Life ... of TransPak company products and programs that you'll gain over time through a supportive manager ...
Customer Service Representative
$15.25 - $20.50/hr
... Role Customer Service Representative (Level I) Benefits: Medical, Dental, Vision, 401k, Life ... of TransPak company products and programs that you'll gain over time through a supportive manager ...
Customer Service Representative
Goodyear, AZ · On-site
$19/hr
... Customer Service Representative (Level I) Shift and Hours: Monday-Friday: 7:00am-3:30pm, OT ... of TransPak company products and programs that you'll gain over time through a supportive manager ...
Customer Service Representative
Goodyear, AZ · On-site
$19/hr
... Customer Service Representative (Level I) Shift and Hours: Monday-Friday: 7:00am-3:30pm, OT ... of TransPak company products and programs that you'll gain over time through a supportive manager ...
Customer Service Representative (Level I) Originally founded in Silicon Valley in 1952, we've been ... of TransPak company products and programs that you'll gain over time through a supportive manager ...
Customer Service Representative (Level I) Originally founded in Silicon Valley in 1952, we've been ... of TransPak company products and programs that you'll gain over time through a supportive manager ...
... Role Customer Service Representative (Level I) Compensation: $24.00 per hour Benefits: Medical ... of TransPak company products and programs that you'll gain over time through a supportive manager ...
... Role Customer Service Representative (Level I) Compensation: $24.00 per hour Benefits: Medical ... of TransPak company products and programs that you'll gain over time through a supportive manager ...
Customer Service Representative
Newark, CA · On-site
$24/hr
Customer Service Representative (Level I) Originally founded in Silicon Valley in 1952, we've been ... of TransPak company products and programs that you'll gain over time through a supportive manager ...
Customer Service Representative
Newark, CA · On-site
$24/hr
Customer Service Representative (Level I) Originally founded in Silicon Valley in 1952, we've been ... of TransPak company products and programs that you'll gain over time through a supportive manager ...
Customer Service Representative
Peachtree Corners, GA · On-site
$15.25 - $20.50/hr
... Role Customer Service Representative (Level I) Benefits: Medical, Dental, Vision, 401k, Life ... of TransPak company products and programs that you'll gain over time through a supportive manager ...
Customer Service Representative
Peachtree Corners, GA · On-site
$15.25 - $20.50/hr
... Role Customer Service Representative (Level I) Benefits: Medical, Dental, Vision, 401k, Life ... of TransPak company products and programs that you'll gain over time through a supportive manager ...
Customer Service Representative (Level I) Originally founded in Silicon Valley in 1952, we've been ... of TransPak company products and programs that you'll gain over time through a supportive manager ...
Customer Service Representative (Level I) Originally founded in Silicon Valley in 1952, we've been ... of TransPak company products and programs that you'll gain over time through a supportive manager ...
... Customer Service Representative (Level I) Shift and Hours: Monday-Friday: 7:00am-3:30pm, OT ... of TransPak company products and programs that you'll gain over time through a supportive manager ...
... Customer Service Representative (Level I) Shift and Hours: Monday-Friday: 7:00am-3:30pm, OT ... of TransPak company products and programs that you'll gain over time through a supportive manager ...
Customer Service Representative
Hayward, CA · On-site
$24/hr
... Role Customer Service Representative (Level I) Compensation: $24.00 per hour Benefits: Medical ... of TransPak company products and programs that you'll gain over time through a supportive manager ...
Customer Service Representative
Hayward, CA · On-site
$24/hr
... Role Customer Service Representative (Level I) Compensation: $24.00 per hour Benefits: Medical ... of TransPak company products and programs that you'll gain over time through a supportive manager ...
Customer Service Representative
Hayward, CA · On-site
$24/hr
... Role Customer Service Representative (Level I) Compensation: $24.00 per hour Benefits: Medical ... of TransPak company products and programs that you'll gain over time through a supportive manager ...
Customer Service Representative
Hayward, CA · On-site
$24/hr
... Role Customer Service Representative (Level I) Compensation: $24.00 per hour Benefits: Medical ... of TransPak company products and programs that you'll gain over time through a supportive manager ...
Customer Service Representative
Goodyear, AZ · On-site
$19/hr
Customer Service Representative (Level I) Originally founded in Silicon Valley in 1952, we've been ... of TransPak company products and programs that you'll gain over time through a supportive manager ...
Customer Service Representative
Goodyear, AZ · On-site
$19/hr
Customer Service Representative (Level I) Originally founded in Silicon Valley in 1952, we've been ... of TransPak company products and programs that you'll gain over time through a supportive manager ...
... Customer Service Representative (Level I) Shift and Hours: Monday-Friday: 7:00am-3:30pm, OT ... of TransPak company products and programs that you'll gain over time through a supportive manager ...
... Customer Service Representative (Level I) Shift and Hours: Monday-Friday: 7:00am-3:30pm, OT ... of TransPak company products and programs that you'll gain over time through a supportive manager ...
Customer Service Representative (Level I) Originally founded in Silicon Valley in 1952, we've been ... of TransPak company products and programs that you'll gain over time through a supportive manager ...
Customer Service Representative (Level I) Originally founded in Silicon Valley in 1952, we've been ... of TransPak company products and programs that you'll gain over time through a supportive manager ...
TransPak reserves the right to change the job or reassign duties as business conditions require. s ... Maintain responsive customer communication in email and in person regarding testing services ...
TransPak reserves the right to change the job or reassign duties as business conditions require. s ... Maintain responsive customer communication in email and in person regarding testing services ...
Sales Support Coordinator
Peachtree Corners, GA · On-site
$19.25 - $26/hr
Will primarily be located on customer site, with occasional work at TransPak facility as needed ... Strong communication and customer service skills * Flexible to changes in work priorities and ...
Sales Support Coordinator
Peachtree Corners, GA · On-site
$19.25 - $26/hr
Will primarily be located on customer site, with occasional work at TransPak facility as needed ... Strong communication and customer service skills * Flexible to changes in work priorities and ...
TransPak reserves the right to change the job or reassign duties as business conditions require. s ... Maintain responsive customer communication in email and in person regarding testing services ...
TransPak reserves the right to change the job or reassign duties as business conditions require. s ... Maintain responsive customer communication in email and in person regarding testing services ...
Materials Test Engineer II
Hayward, CA · On-site
TransPak reserves the right to change the job or reassign duties as business conditions require. s ... Maintain responsive customer communication in email and in person regarding testing services ...
Materials Test Engineer II
Hayward, CA · On-site
TransPak reserves the right to change the job or reassign duties as business conditions require. s ... Maintain responsive customer communication in email and in person regarding testing services ...
Materials Test Engineer II
Hayward, CA · On-site
$75K/yr
TransPak reserves the right to change the job or reassign duties as business conditions require. s ... Maintain responsive customer communication in email and in person regarding testing services ...
Materials Test Engineer II
Hayward, CA · On-site
$75K/yr
TransPak reserves the right to change the job or reassign duties as business conditions require. s ... Maintain responsive customer communication in email and in person regarding testing services ...
TransPak reserves the right to change the job or reassign duties, as business conditions require. s ... Work and communicate in cross functional teams such as engineering, sales, customer service and ...
TransPak reserves the right to change the job or reassign duties, as business conditions require. s ... Work and communicate in cross functional teams such as engineering, sales, customer service and ...
Transpak Jobs Information
What are the most popular jobs at Transpak?
What are the most popular categories at Transpak?
$24/hr
Other
Medical, Dental, Vision, Life, Retirement, PTO
Posted 12 days ago
Job description
Who We AreÂ
Originally founded in Silicon Valley in 1952, we’ve been a private, family owned and operated business since 1969. We are humbled by the long-term relationships with our customers, earned through the packaging solutions we offer, including design, engineering, testing, manufacturing, and fulfillment of custom and stock packagingÂ
Your RoleÂ
Customer Service Representative (Level I)Â
Compensation: $24.00 per hour
Benefits: Medical, Dental, Vision, 401k, Life Insurance, Paid Time Off, Paid Sick Leave, and Holiday PayÂ
Using your in-depth knowledge of TransPak company products and programs that you’ll gain over time through a supportive manager and team; you’ll provide effective customer service for all internal and external customers. As someone who is naturally friendly and professional, you’ll prioritize well, work independently and communicate often with team members within the Customer Service Department and other TransPak teamsÂ
Â
What You’ll Be Doing
Â
Essential Function
Â
- Provide timely and accurate information to incoming customer order status and product knowledge requests
- Provide timely feedback to the company regarding service failures or customer concerns
- Process customer orders/changes/returns according to established department policies and procedures
- Work closely with Planner for scheduling of orders
- Work closely with the credit department to resolve disputed credit items
- Partners with the sales team to meet and exceed customer’s service expectations
Â
Email Communication Support
- Manage and maintain all emails that come into the Customer Service group email, including:
- Responding to emails within 15 minutes, even if it doesn’t pertain to your assigned Sales representative
- Then, taking appropriate action on the email which may include assisting the customer, forwarding to the appropriate contact, performing a status request or placing an order
Order Support
Â
- Enter new orders, release blanket orders and manage reschedules
- Receive purchase order, enter order into the system, e-mail order to Sales Representative for approval, process work order, and send confirmation email, either pass to the shop for processing or 2 week out drawer
- Manage Back orders and past dues daily
- Manage 2-week out drawer
- Confirm next day scheduled orders, daily
- Closing the Red Tag billing process by pricing the labor, attaching the Purchase Order
Â
Handling Phone Calls
- Answer all incoming calls in a courteous and professional manner and follow-through with the appropriate action by answering calls to the Customer Service Department main line and your direct extension
- Provide customers with status updates and ETA’s
- Maintain Voicemail box and keep current respond to customer’s messages
What We’d Like to See from You
Highly Desired
- High School Graduate or GED
- 1-2 years’ experience as a Customer Service Representative
- Customer/Client focused
- Problem solver and analysis
- Experienced with time management
- High level of motivation and strong work ethic
Preferred and Helpful
- Program Management experience
- Sage X3 experience or other ERP systems
- Excellent communication
- Effective interpersonal skills
Interested but Concerned You’re Not Qualified?
Â
Don’t meet every single requirement? At TransPak, we are building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this, or other, openings