Medical, Dental, Vision, 401k, Life Insurance, Paid Time Off, Paid Sick Leave, and Holiday Pay Using your in-depth knowledge of TransPak company products and programs that you'll gain over time ...
60 Transpak Jobs Hiring Near You
Medical, Dental, Vision, 401k, Life Insurance, Paid Time Off, Paid Sick Leave, and Holiday Pay Using your in-depth knowledge of TransPak company products and programs that you'll gain over time ...
TransPak reserves the right to change the job or reassign duties, as business conditions require. s do not constitute a contract of employment and TransPak may exercise its employment at-will rights.
TransPak reserves the right to change the job or reassign duties, as business conditions require. s do not constitute a contract of employment and TransPak may exercise its employment at-will rights.
Sales Support Coordinator
Peachtree Corners, GA · On-site
$19.25 - $26/hr
Will primarily be located on customer site, with occasional work at TransPak facility as needed. Essential Functions: * Sales Support * Measures new products and gathers ciritical dimensions and ...
Sales Support Coordinator
Peachtree Corners, GA · On-site
$19.25 - $26/hr
Will primarily be located on customer site, with occasional work at TransPak facility as needed. Essential Functions: * Sales Support * Measures new products and gathers ciritical dimensions and ...
Quality Control Inspector
Tualatin, OR · On-site
TransPak reserves the right to change the job or reassign duties, as business conditions require. s do not constitute a contract of employment and TransPak may exercise its employment at-will rights.
Quality Control Inspector
Tualatin, OR · On-site
TransPak reserves the right to change the job or reassign duties, as business conditions require. s do not constitute a contract of employment and TransPak may exercise its employment at-will rights.
TransPak reserves the right to change the job or reassign duties, as business conditions require. s do not constitute a contract of employment and TransPak may exercise its employment at-will rights.
TransPak reserves the right to change the job or reassign duties, as business conditions require. s do not constitute a contract of employment and TransPak may exercise its employment at-will rights.
Equipment Maintenance Technician
Manor, TX · On-site
TransPak reserves the right to change the job or reassign duties, as business conditions require. s do not constitute a contract of employment and TransPak may exercise its employment at-will rights.
Equipment Maintenance Technician
Manor, TX · On-site
TransPak reserves the right to change the job or reassign duties, as business conditions require. s do not constitute a contract of employment and TransPak may exercise its employment at-will rights.
Forklift Operator
$19.50 - $23/hr
Medical, Dental, Vision, 401k, Life Insurance, Paid Time Off, Paid Sick Leave, and Holiday Pay As a Forklift Operator with us, you'll be working as part of the TransPak and Tesla team as we partner ...
Forklift Operator
$19.50 - $23/hr
Medical, Dental, Vision, 401k, Life Insurance, Paid Time Off, Paid Sick Leave, and Holiday Pay As a Forklift Operator with us, you'll be working as part of the TransPak and Tesla team as we partner ...
Forklift Operator
$19.50 - $23/hr
Medical, Dental, Vision, 401k, Life Insurance, Paid Time Off, Paid Sick Leave, and Holiday Pay As a Forklift Operator with us, you'll be working as part of the TransPak and Tesla team as we partner ...
Forklift Operator
$19.50 - $23/hr
Medical, Dental, Vision, 401k, Life Insurance, Paid Time Off, Paid Sick Leave, and Holiday Pay As a Forklift Operator with us, you'll be working as part of the TransPak and Tesla team as we partner ...
Shipping_Receiving Clerk
Hebron, KY · On-site
$16.50 - $19.25/hr
TransPak reserves the right to change the job or reassign duties, as business conditions require. s do not constitute a contract of employment and TransPak may exercise its employment at-will rights.
Shipping_Receiving Clerk
Hebron, KY · On-site
$16.50 - $19.25/hr
TransPak reserves the right to change the job or reassign duties, as business conditions require. s do not constitute a contract of employment and TransPak may exercise its employment at-will rights.
Customer Service Representative
Litchfield Park, AZ · On-site
$19/hr
Medical, Dental, Vision, 401k, Life Insurance, Paid Time Off, Paid Sick Leave, and Holiday Pay Using your in-depth knowledge of TransPak company products and programs that you'll gain over time ...
Customer Service Representative
Litchfield Park, AZ · On-site
$19/hr
Medical, Dental, Vision, 401k, Life Insurance, Paid Time Off, Paid Sick Leave, and Holiday Pay Using your in-depth knowledge of TransPak company products and programs that you'll gain over time ...
TransPak reserves the right to change the job or reassign duties as business conditions require. s do not constitute a contract of employment and employment is at-will. Reliable on-site attendance is ...
TransPak reserves the right to change the job or reassign duties as business conditions require. s do not constitute a contract of employment and employment is at-will. Reliable on-site attendance is ...
Materials Test Engineer II
Hayward, CA · On-site
$75K/yr
TransPak reserves the right to change the job or reassign duties as business conditions require. s do not constitute a contract of employment and employment is at-will. Reliable on-site attendance is ...
Materials Test Engineer II
Hayward, CA · On-site
$75K/yr
TransPak reserves the right to change the job or reassign duties as business conditions require. s do not constitute a contract of employment and employment is at-will. Reliable on-site attendance is ...
TransPak reserves the right to change the job or reassign duties as business conditions require. s do not constitute a contract of employment and TransPak may exercise its employment at-will rights.
TransPak reserves the right to change the job or reassign duties as business conditions require. s do not constitute a contract of employment and TransPak may exercise its employment at-will rights.
Forklift Operator
Hayward, CA · On-site
$19.61/hr
Medical, Dental, Vision, 401k, Life Insurance, Paid Time Off, Paid Sick Leave, and Holiday Pay As a Forklift Operator with us, you'll be working as part of the TransPak and Tesla team as we partner ...
Forklift Operator
Hayward, CA · On-site
$19.61/hr
Medical, Dental, Vision, 401k, Life Insurance, Paid Time Off, Paid Sick Leave, and Holiday Pay As a Forklift Operator with us, you'll be working as part of the TransPak and Tesla team as we partner ...
Class A CDL Driver
Hebron, KY · On-site
TransPak reserves the right to change the job or reassign duties, as business conditions require. s do not constitute a contract of employment and TransPak may exercise its employment at-will rights.
Class A CDL Driver
Hebron, KY · On-site
TransPak reserves the right to change the job or reassign duties, as business conditions require. s do not constitute a contract of employment and TransPak may exercise its employment at-will rights.
Forklift Operator
$19.50 - $23/hr
Medical, Dental, Vision, 401k, Life Insurance, Paid Time Off, Paid Sick Leave, and Holiday Pay As a Forklift Operator with us, you'll be working as part of the TransPak and Tesla team as we partner ...
Forklift Operator
$19.50 - $23/hr
Medical, Dental, Vision, 401k, Life Insurance, Paid Time Off, Paid Sick Leave, and Holiday Pay As a Forklift Operator with us, you'll be working as part of the TransPak and Tesla team as we partner ...
Medical, Dental, Vision, 401k, Life Insurance, Paid Time Off, Paid Sick Leave, and Holiday Pay Using your in-depth knowledge of TransPak company products and programs that you'll gain over time ...
Medical, Dental, Vision, 401k, Life Insurance, Paid Time Off, Paid Sick Leave, and Holiday Pay Using your in-depth knowledge of TransPak company products and programs that you'll gain over time ...
Materials Lead
Hebron, KY · On-site
TransPak reserves the right to change the job or reassign duties, as business conditions require. s do not constitute a contract of employment and TransPak may exercise its employment at-will rights.
Materials Lead
Hebron, KY · On-site
TransPak reserves the right to change the job or reassign duties, as business conditions require. s do not constitute a contract of employment and TransPak may exercise its employment at-will rights.
Facilities Maintenance Technician I
Surprise, AZ · On-site
$22/hr
TransPak reserves the right to change the job or reassign duties as business conditions require. s do not constitute a contract of employment and TransPak may exercise its employment at-will rights.
Facilities Maintenance Technician I
Surprise, AZ · On-site
$22/hr
TransPak reserves the right to change the job or reassign duties as business conditions require. s do not constitute a contract of employment and TransPak may exercise its employment at-will rights.
IT Administrative Coordinator I
Tualatin, OR · On-site
At TransPak, we are building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the , we ...
IT Administrative Coordinator I
Tualatin, OR · On-site
At TransPak, we are building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the , we ...
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$19/hr
Other
Medical, Dental, Vision, Life, Retirement, PTO
Posted 11 days ago
Job description
Customer Service Representative (Level I)
Originally founded in Silicon Valley in 1952, we've been a private, family owned and operated business since 1969. We are humbled by the long-term relationships with our customers, earned through the packaging solutions we offer, including design, engineering, testing, manufacturing, and fulfillment of custom and stock packaging.
Shift and Hours: Monday-Friday: 7:00am-3:30pm, OT Flexibility Required
Compensation: $19.00 per hour
Benefits: Medical, Dental, Vision, 401k, Life Insurance, Paid Time Off, Paid Sick Leave, and Holiday Pay
Using your in-depth knowledge of TransPak company products and programs that you'll gain over time through a supportive manager and team; you'll provide effective customer service for all internal and external customers. As someone who is naturally friendly and professional, you'll prioritize well, work independently and communicate often with team members within the Customer Service Department and other TransPak teams.
What You'll Be DoingEssential Function
- Provide timely and accurate information to incoming customer order status and product knowledge requests
- Provide timely feedback to the company regarding service failures or customer concerns
- Process customer orders/changes/returns according to established department policies and procedures
- Work closely with Planner for scheduling of orders
- Work closely with the credit department to resolve disputed credit items
- Partners with the sales team to meet and exceed customer's service expectations
Email Communication Support
- Manage and maintain all emails that come into the Customer Service group email, including:
- Responding to emails within 15 minutes, even if it doesn't pertain to your assigned Sales representative
- Then, taking appropriate action on the email which may include assisting the customer, forwarding to the appropriate contact, performing a status request or placing an order
Order Support
- Enter new orders, release blanket orders and manage reschedules
- Receive purchase order, enter order into the system, e-mail order to Sales Representative for approval, process work order, and send confirmation email, either pass to the shop for processing or 2 week out drawer
- Manage Back orders and past dues daily
- Manage 2-week out drawer
- Confirm next day scheduled orders, daily
- Closing the Red Tag billing process by pricing the labor, attaching the Purchase Order
Handling Phone Calls
- Answer all incoming calls in a courteous and professional manner and follow-through with the appropriate action by answering calls to the Customer Service Department main line and your direct extension
- Provide customers with status updates and ETA's
- Maintain Voicemail box and keep current respond to customer's messages
- High School Graduate or GED
- Must be Bilingual (ENG and SPN)
- 1-2 years' experience as a Customer Service Representative
- Customer/Client focused
- Problem solver and analysis
- Experienced with time management
- High level of motivation and strong work ethic
- Program Management experience
- Sage X3 experience or other ERP systems
- Excellent communication
- Effective interpersonal skills
Interested but Concerned You're Not Qualified? Don't meet every single requirement? At TransPak, we are building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this, or other, openings.