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60 Transcom Customer Service Jobs Hiring Near You

QBE LLC (Federal)

VTC Technician II

Doral, FL · On-site

Position Summary QBE is seeking a motivated, career-driven, and customer-oriented Video ... TRANSCOM, SOCOM, or SPACECOM, or a Service Component. Physical Requirements * Must be able to ...

ManTech

IT Service Desk Queue Manager

Doral, FL

MANTECH seeks a motivated, career and customer-oriented IT Service Desk Queue Manager to join our ... EUCOM, AFRICOM, STRATCOM, TRANSCOM, SOCOM, SPACECOM) or a component is desired. Clearance ...

MANTECH

IT Service Desk Queue Manager

Doral, FL

MANTECH seeks a motivated, career and customer-oriented IT Service Desk Queue Manager to join our ... EUCOM, AFRICOM, STRATCOM, TRANSCOM, SOCOM, SPACECOM) or a component is desired. Clearance ...

MANTECH

Executive Communication Technician

Doral, FL · On-site

MANTECH seeks a motivated, career and customer-oriented Executive Communication Technician to join ... Collaborates closely with network services, software engineering, and application development teams ...

MANTECH

Systems Administrator

Doral, FL · On-site

MANTECH seeks a motivated, career and customer-oriented Systems Administrator to join our team in ... Provides support to Desktop and Enterprise Service Desk Teams, monitors installed systems and ...

MANTECH

Executive Communication Technician

Doral, FL · On-site

MANTECH seeks a motivated, career and customer-oriented Executive Communication Technician to join ... Collaborates closely with network services, software engineering, and application development teams ...

MANTECH

Executive Communication Technician

Doral, FL · On-site

MANTECH seeks a motivated, career and customer-oriented Executive Communication Technician to join ... Collaborates closely with network services, software engineering, and application development teams ...

MANTECH

Executive Communication Technician

Doral, FL · On-site

MANTECH seeks a motivated, career and customer-oriented Executive Communication Technician to join ... Collaborates closely with network services, software engineering, and application development teams ...

ATG

Video Teleconferencing Technician

Doral, FL · On-site

... customer support for Video Teleconferencing systems and services. • Schedule conferences ... TRANSCOM, SOCOM, or SPACECOM. • Experience with Cisco TelePresence Management Suite (TMS). • ...

MANTECH

Lead Executive Communication Technician

Doral, FL

$40K - $52K/yr

MANTECH seeks a motivated, career and customer-oriented Lead Executive Communication Technician to ... Collaborates closely with network services, software engineering, and application development teams ...

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Transcom Jobs Information

Do workers at Transcom get paid breaks?

Yes. Most people get paid breaks.
83% of people say they get paid breaks.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and May 2026.

Does Transcom pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
100% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and May 2026.

At Transcom, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
40% of people say they have to use vacation days when they’re out sick.
Based on data from 10 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from Transcom affordable enough for their workers?

Most people say the health insurance costs are okay.
75% of people say the health insurance costs are okay
Based on data from 8 people who took the Breakroom Quiz between May 2025 and February 2026.

Do people get paid time off at Transcom?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 11 people who took the Breakroom Quiz between May 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 20% of people with changing schedules find out their shifts one week or less ahead of time.
  • 10% of people with changing schedules find out their shifts two weeks ahead of time.
  • 20% of people with changing schedules find out their shifts three weeks ahead of time.
  • 50% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 10 people who took the Breakroom Quiz between January 2025 and March 2026.

Do workers at Transcom worry about hours?

Most people don’t worry about getting enough hours.
93% of people report they don’t worry about getting enough hours.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and March 2026.

Do Transcom workers get to choose the shifts they work?

Most people don’t get to choose which shifts they work.
80% report that they don’t have enough control over which shifts they work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and March 2026.

How easy is it for Transcom workers to change shifts?

Most people find it hard to change shifts.
85% of people report that it’s hard to change shifts if they need to.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and March 2026.

How easy is it to get time off at Transcom?

Some people find it hard to get time off.
64% of people report it’s hard to get time off.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and May 2026.

Do Transcom managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
86% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and March 2026.

Do jobs at Transcom spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
7% of people report that their job takes up time that they don’t get paid for.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and March 2026.

How easy is it to take sick days at Transcom?

Some people find it hard to take sick days.
40% of people report that it’s hard to take time off if they are sick.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and March 2026.

Is working at Transcom good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
40% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and November 2025.

Do people at Transcom feel treated with respect by their managers?

Most people feel treated with respect by their managers.
81% of people say they’re treated with respect by their managers.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Transcom get to take their breaks without interruption?

Most people get breaks without interruption.
94% of people report that they get to take their breaks without interruption.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and May 2026.

Is it stressful to work at Transcom?

Most people feel stressed out here.
78% of people say they often feel stressed out at work.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Transcom enjoy their jobs?

Only some people enjoy their job.
53% of people report they don’t enjoy their job.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Transcom recommend working with their team?

Only some people recommend working with their team.
67% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people get enough training when they start at Transcom?

Some people didn’t get enough training when they started.
47% of people report they didn’t get enough training when they started working here.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people get support to advance at Transcom?

Only some people are given support to advance their career here.
In the last year, 61% of people report not being given support to advance their career here.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people think Transcom’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
88% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and May 2026.

Do workers feel well informed about how Transcom is doing?

Only some people feel well informed about how the company is doing.
65% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and May 2026.
Infographic showing various Customer Service job openings at Transcom in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 33% Physical, and 67% Remote job distribution.

VTC Technician II

QBE LLC (Federal)

Doral, FL • On-site

Other

Posted 29 days ago

Job description

Description

About QBE

QBE, LLC provides mission-focused technology, cybersecurity, engineering, and enterprise IT support to federal customers. Our teams deliver practical, reliable solutions that help customers sustain secure and effective mission operations. 


Position Summary

QBE is seeking a motivated, career-driven, and customer-oriented Video Teleconferencing Technician to support video teleconferencing operations, customer support, conference scheduling, system troubleshooting, and VTC installation activities in Doral, FL.


Essential Duties and Responsibilities

  • Provide Tier I and Tier II customer support for Video Teleconferencing (VTC) systems.
  • Schedule conferences using Cisco TelePresence Management Suite (TMS).
  • Respond to system outages and take appropriate action to alt-route services or use available failover and backup capabilities to meet VTC client requirements.
  • Conduct site surveys remotely and on-site to determine specific requirements for new VTC system installations or upgrades.
  • Conduct on-site VTC installations, including assisting with end network device configurations, equipment installations, equipment configuration, and system checkout.

#qf

#pmf

Requirements

Minimum Qualifications

  • Working or practical knowledge and understanding of IP networks and how they are implemented as part of, or in support of, VTC systems.
  • Experience providing Tier I and Tier II customer support for VTC systems.
  • Must have an active Top Secret clearance.

Desired Qualifications

  • Experience working within a DoD Combatant Command, including but not limited to SOUTHCOM, NORTHCOM, CENTCOM, CYBERCOM, INDOPACOM, EUCOM, AFRICOM, STRATCOM, TRANSCOM, SOCOM, or SPACECOM, or a Service Component.

Physical Requirements

  • Must be able to remain in a stationary position up to 50% of the time.
  • Must be able to operate a computer and other office productivity equipment, such as a calculator, copy machine, and computer printer.
  • Must be able to frequently communicate with coworkers, management, and customers, including during presentations or meetings.
  • Must be able to exchange accurate information in these situations.

QBE is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender, gender-identity and/or expression, age, disability, Veteran status, genetic information, pregnancy (including childbirth, lactation, or other related medical conditions), marital-status, neurodivergence, ethnicity, ancestry, caste, military/uniformed service-member status, or any other characteristic protected by applicable federal, state, local, or international law.


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