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60 Transcom Customer Service Jobs Hiring Near You

MANTECH

Enterprise Service Desk Manager

Doral, FL

MANTECH seeks a motivated, career and customer-oriented Enterprise Service Desk Manager to join our ... TRANSCOM, SOCOM, SPACECOM) or a component. Clearance Requirements: * Must have an active Secret ...

ManTech

Enterprise Service Desk Manager

Doral, FL

MANTECH seeks a motivated, career and customer-oriented Enterprise Service Desk Manager to join our ... TRANSCOM, SOCOM, SPACECOM) or a component. Clearance Requirements: * Must have an active Secret ...

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Transcom Jobs Information

Do workers at Transcom get paid breaks?

Yes. Most people get paid breaks.
83% of people say they get paid breaks.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and May 2026.

Does Transcom pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
100% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and May 2026.

At Transcom, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
40% of people say they have to use vacation days when they’re out sick.
Based on data from 10 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from Transcom affordable enough for their workers?

Most people say the health insurance costs are okay.
75% of people say the health insurance costs are okay
Based on data from 8 people who took the Breakroom Quiz between May 2025 and February 2026.

Do people get paid time off at Transcom?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 11 people who took the Breakroom Quiz between May 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 20% of people with changing schedules find out their shifts one week or less ahead of time.
  • 10% of people with changing schedules find out their shifts two weeks ahead of time.
  • 20% of people with changing schedules find out their shifts three weeks ahead of time.
  • 50% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 10 people who took the Breakroom Quiz between January 2025 and March 2026.

Do workers at Transcom worry about hours?

Most people don’t worry about getting enough hours.
93% of people report they don’t worry about getting enough hours.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and March 2026.

Do Transcom workers get to choose the shifts they work?

Most people don’t get to choose which shifts they work.
80% report that they don’t have enough control over which shifts they work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and March 2026.

How easy is it for Transcom workers to change shifts?

Most people find it hard to change shifts.
85% of people report that it’s hard to change shifts if they need to.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and March 2026.

How easy is it to get time off at Transcom?

Some people find it hard to get time off.
64% of people report it’s hard to get time off.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and May 2026.

Do Transcom managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
86% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and March 2026.

Do jobs at Transcom spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
7% of people report that their job takes up time that they don’t get paid for.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and March 2026.

How easy is it to take sick days at Transcom?

Some people find it hard to take sick days.
40% of people report that it’s hard to take time off if they are sick.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and March 2026.

Is working at Transcom good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
40% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and November 2025.

Do people at Transcom feel treated with respect by their managers?

Most people feel treated with respect by their managers.
81% of people say they’re treated with respect by their managers.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Transcom get to take their breaks without interruption?

Most people get breaks without interruption.
94% of people report that they get to take their breaks without interruption.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and May 2026.

Is it stressful to work at Transcom?

Most people feel stressed out here.
78% of people say they often feel stressed out at work.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Transcom enjoy their jobs?

Only some people enjoy their job.
53% of people report they don’t enjoy their job.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Transcom recommend working with their team?

Only some people recommend working with their team.
67% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people get enough training when they start at Transcom?

Some people didn’t get enough training when they started.
47% of people report they didn’t get enough training when they started working here.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people get support to advance at Transcom?

Only some people are given support to advance their career here.
In the last year, 61% of people report not being given support to advance their career here.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people think Transcom’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
88% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and May 2026.

Do workers feel well informed about how Transcom is doing?

Only some people feel well informed about how the company is doing.
65% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and May 2026.
Infographic showing various Customer Service job openings at Transcom in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 33% Physical, and 67% Remote job distribution.

Data Processing Support Associate

TIB The Independent BankersBank, N.A.

Farmers Branch, TX • On-site

$16.75 - $21.75/hr

Full-time

Medical, Life, Retirement, PTO

Posted 10 days ago

Job description

Ranking #9 in the American Banker's 2025 Best Banks to Work For, TIB is committed to serving as Trusted Partners for community banks and our employees. We take great care to maintain a commitment to excellence and personalized service. We are dedicated to providing a diverse work environment that fosters inclusivity and growth. We offer a best-in-class benefits package that includes comprehensive health, life, and disability coverage, 401(k) retirement savings, generous paid time off, parental leave, tuition reimbursement, and other little extras to make work fun. If this aligns with your values and you want to join a leader in the banking industry, we are hiring for a Data Processing Support Associate that will serve as point of contact to multi-client banking WEB application and provides technical support for managed file transfer systems.
MAJOR DUTIES/ACCOUNTABILITIES
  • Provides customer service and applications support to TIB customers and internal staff.
  • Performs tasks aimed to maintain the integrity and availability of critical bank data files.
  • Prepares and conducts acceptance tests and confirms results for various managed file transfer solutions.
  • Maintains TIB's enterprise file transfer solutions, performs upgrades, configures task schedules and appropriate resources, and performs periodic file maintenance to ensure stable daily workflow.
  • Monitors day-to-day file transfer schedules and resolves issues should they occur.
  • Performs downloading and uploading of data files.
  • Performs trouble shooting and corrective actions to banking application service failures.
  • Performs application installation and upgrades on Windows Servers and workstations.
  • Writes and edits shell scripts in Linux and Windows environments in support of data processing applications.
  • Prepares and maintains department system documentation and procedures.
  • Opens, tracks, and takes ownership of Information Systems service requests.
  • Performs updates to customers' information.
  • Ensures customer agreements, service changes, and administration authorization requests are stored in TIB 's document imaging system.
  • Serves as backup to technical lead for Transcom website configuration and administration.
  • Prepares technical instructions for TIB's Transcom customer banks, multi-factor authentication methods, system errors, and creation of standardized forms.
  • Prepares various TIB forms as requested for bank and customer use.
  • Maintains inventory of fingerprint devices and prepares daily-monthly reports.
  • Processes user provisioning requests for TIB staff.
  • Complies with all banking laws and regulations, and maintains the confidentiality of bank and customer information.

REQUIREMENTS/DESIRED QUALIFICATIONS
Required
  • High school diploma or equivalent
  • Familiarity with operating systems environments: Windows and Unix
  • Software: Microsoft Excel and Word, PowerShell
  • Individual should be a highly organized self-starter and able to work under minimal supervision
  • Individual should possess good problem-solving and troubleshooting skills
  • Knowledgeable of internet browsers, tools, security, and settings
  • Individual should possess good interpersonal skills and be able to work within and foster a team environment
  • Ability to communicate effectively, both verbally and in writing, and across all levels

Preferred
  • 1-2 years' general computer system administration operation experience
  • 1-2 years' customer service experience
  • Software: Microsoft Windows Server/Windows 11, Active Directory, Adobe Acrobat Pro

The Major Duties/Accountabilities listed above are only a summary of the typical functions of this job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Management may elect to assign other responsibilities, tasks, and duties associated with this position. TIB requires a comprehensive background investigation, including criminal and credit history.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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