71 Transcat Customer Service Jobs Hiring Near You

Who we are—

Transcat is a dynamic, innovative, growing company that has been recognized as the leading calibration and compliance services provider in North America and beyond.  With over 1,000 employees—in technical, consulting, operational, sales, finance, and corporate roles—we have stood the test of time by delivering on our Trust in Every Measure promise to our customers in vital industries, including life sciences, aerospace, defense, energy, and utilities.  We fulfill this promise through our employees, who live Our Values every day, the Transcat Way.  Our employees are at the center of the rewarding, challenging, and life-changing work we do for our customers and those they serve.  Are you ready to join a company where the work you do makes a difference, and where you can grow in your career? 

Here’s what Transcat has to offer— 

• Work that matters.
• A values-based culture where people care about each other and the work they do together.
• Flexibility
• Training and development to accelerate learning and career advancement.
• Competitive compensation and benefits, including paid time off, health insurance, tuition reimbursement, retirement, stock purchase plan, and MORE!
• Hourly rate ranges between $28.00-$32.00

Summary- To provide onsite calibration of test equipment for customers. Also, will have the opportunity to support the local Transcat laboratory when not traveling.

Major Areas of Responsibility

• Calibrate measurement and test equipment (M&TE) to manufactures specifications
• Determine out of tolerance conditions for customer M&TE and calibration standards
• Provide corrective action (i.e., adjustments, minor repairs) for out of tolerance conditions
• Update and maintain proper documentation of services
• Provide customer with information regarding other services and new equipment provided by Transcat
• Maintain calibration standards
• Provide feedback and updates regarding calibration practices and procedures
• Proficiency in submitting and updating required paperwork for travel and administrative purposes
• Other duties as assigned

Travel Requirements

• Combination of local travel, using company vehicle, and overnight travel, as needed

Required Knowledge, Skills, and Abilities

• Calibration experience and/or equivalent training with commercial and/or biomedical measurement and test equipment (M&TE)
• Self-motivator requiring little or no supervision
• Customer service oriented
• Ability to interact with customers & coworkers in a professional manner
• Proficiency with MS Office and the internet; familiarity with basic database functionality
• 3+ years driving experience with a valid driver’s license and acceptable driver history
• Comfortable driving in all climates

Education and Experience

• Associate degree from college or technical school; or 2-5 years of related field experience and/or training; or equivalent combination of education and experience.

Desired Experience/ Skills

• Military PMEL training
• Strong attention to detail - able to follow written instructions.
• Ability to plan and prioritize diversified workload and work independently with minimal supervision
• Excellent verbal and written communication skills.

Physical Demands

These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions.

While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers, to handle tools and equipment. The employee is occasionally required to walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

• Required to stand for long periods of time (up to 8 hours per day)
• Ability to lift 50 pounds and maneuver a 1,000-pound cart from unloading area to customer designated service area
• Occasionally will be required to lift upwards of 75lbs

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to risk of electrical shock. The employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions and vibration. The noise level in the work environment is usually moderate.

Equal Opportunity and Non-Discrimination

Transcat is an equal-opportunity employer and prohibits discrimination based on any protected status.  As required by United States law, all qualified applicants will receive consideration for employment without regard to age, color, disability, genetic predisposition or carrier status, national origin, race, religion, sex (including pregnancy, sexual orientation, and gender identity), status as a protected veteran, or as a member of any other protected group or activity under federal, state, and local law.

We will make reasonable accommodations for employees with disabilities to enable them to perform the essential functions of their position unless doing so poses an undue hardship to the company or a direct threat to health or safety.

Contingencies

All offers of employment are contingent upon successfully completing all pre-employment requirements, which include verification of identity and employment eligibility, and when applicable, a motor vehicle driving record report.