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T.J. Maxx
T.J. Maxx

120 Tj Maxx Customer Service Jobs Hiring Near You

TJ Maxx

Retail Merchandise Associate

Columbus, OH

$13.50 - $14/hr

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and ... Possesses excellent customer service skills * Able to work a flexible schedule to support business ...

TJ Maxx

Retail Merchandise Associate

Columbus, OH

$13.50 - $14/hr

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and ... Possesses excellent customer service skills * Able to work a flexible schedule to support business ...

TJ Maxx

Retail Merchandise Associate

Columbus, OH

$13.50 - $14/hr

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and ... Possesses excellent customer service skills * Able to work a flexible schedule to support business ...

TJ Maxx

Store Cleaning Associate

Columbus, OH

$13.50 - $14/hr

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and ... Possesses excellent customer service skills * Able to work a flexible schedule to support business ...

TJ Maxx

Retail Merchandise Associate

Columbus, OH

$13.50 - $14/hr

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and ... Possesses excellent customer service skills * Able to work a flexible schedule to support business ...

TJ Maxx

Store Cleaning Associate

Columbus, OH

$13.50 - $14/hr

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and ... Possesses excellent customer service skills * Able to work a flexible schedule to support business ...

TJ Maxx

Retail Merchandise Associate

Columbus, OH

$13.50 - $14/hr

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and ... Possesses excellent customer service skills * Able to work a flexible schedule to support business ...

TJ Maxx

Store Cleaning Associate

Columbus, OH

$13.50 - $14/hr

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and ... Possesses excellent customer service skills * Able to work a flexible schedule to support business ...

TJ Maxx

Retail Merchandise Associate

Columbus, OH

$13.50 - $14/hr

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and ... Possesses excellent customer service skills * Able to work a flexible schedule to support business ...

TJ Maxx

Store Cleaning Associate

Columbus, OH

$13.50 - $14/hr

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and ... Possesses excellent customer service skills * Able to work a flexible schedule to support business ...

TJ Maxx

Retail Merchandise Associate

Columbus, OH

$13.50 - $14/hr

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and ... Possesses excellent customer service skills * Able to work a flexible schedule to support business ...

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All JobsTj Maxx Customer Service Jobs

T.J. Maxx Jobs Information

Do workers at T.J. Maxx get paid breaks?

Yes. Most people get paid breaks.
72% of people say they get paid breaks.
Based on data from 184 people who took the Breakroom Quiz between January 2026 and July 2026.

Does T.J. Maxx pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
62% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 186 people who took the Breakroom Quiz between January 2026 and July 2026.

At T.J. Maxx, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
37% of people say they have to use vacation days when they’re out sick.
Based on data from 97 people who took the Breakroom Quiz between January 2026 and July 2026.

Are part-time workers able to get health insurance from T.J. Maxx?

Most people who work part-time can't get health insurance.
90% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 62 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at T.J. Maxx?

Only some people who work part-time get paid time off.
60% of people who work part-time say they don’t get paid time off
Based on data from 91 people who took the Breakroom Quiz between January 2026 and July 2026.

Is the health insurance from T.J. Maxx affordable enough for their workers?

Most people say the health insurance costs are okay.
80% of people say the health insurance costs are okay
Based on data from 69 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people get paid time off at T.J. Maxx?

Some people get paid time off from work.
41% of people say they don’t get paid time off.
Based on data from 185 people who took the Breakroom Quiz between January 2026 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 28% of people with changing schedules find out their shifts one week or less ahead of time.
  • 49% of people with changing schedules find out their shifts two weeks ahead of time.
  • 17% of people with changing schedules find out their shifts three weeks ahead of time.
  • 7% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 162 people who took the Breakroom Quiz between January 2026 and July 2026.

Do workers at T.J. Maxx worry about hours?

Some people worry about getting enough hours.
66% of people report they worry about getting enough hours.
Based on data from 164 people who took the Breakroom Quiz between January 2026 and July 2026.

Do T.J. Maxx workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
48% report that they don’t have enough control over which shifts they work.
Based on data from 161 people who took the Breakroom Quiz between January 2026 and July 2026.

How easy is it for T.J. Maxx workers to change shifts?

Some people find it hard to change shifts.
45% of people report that it’s hard to change shifts if they need to.
Based on data from 121 people who took the Breakroom Quiz between January 2026 and July 2026.

How easy is it to get time off at T.J. Maxx?

Most people find it easy to get time off.
74% of people report it’s easy to get time off.
Based on data from 152 people who took the Breakroom Quiz between January 2026 and July 2026.

Do T.J. Maxx managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
70% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 152 people who took the Breakroom Quiz between January 2026 and July 2026.

Do jobs at T.J. Maxx spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
11% of people report that their job takes up time that they don’t get paid for.
Based on data from 152 people who took the Breakroom Quiz between January 2026 and July 2026.

How easy is it to take sick days at T.J. Maxx?

Most people find it easy to take sick days.
69% of people report that it’s easy to take time off if they are sick.
Based on data from 179 people who took the Breakroom Quiz between January 2026 and July 2026.

Is a T.J. Maxx job good for students?

Most students say this is a good place to work if you’re studying.
81% of students report this is a good place to work if you’re studying.
Based on data from 162 people who took the Breakroom Quiz between July 2025 and July 2026.

Is working at T.J. Maxx good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
71% of people who care for a child or other relative report this is a good place to work.
Based on data from 103 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at T.J. Maxx feel treated with respect by their managers?

Most people feel treated with respect by their managers.
71% of people say they’re treated with respect by their managers.
Based on data from 177 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people at T.J. Maxx get to take their breaks without interruption?

Most people get breaks without interruption.
83% of people report that they get to take their breaks without interruption.
Based on data from 192 people who took the Breakroom Quiz between January 2026 and July 2026.

Is it stressful to work at T.J. Maxx?

Most people feel stressed out here.
69% of people say they often feel stressed out at work.
Based on data from 187 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people at T.J. Maxx enjoy their jobs?

Only some people enjoy their job.
37% of people report they don’t enjoy their job.
Based on data from 164 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people at T.J. Maxx recommend working with their team?

Only some people recommend working with their team.
51% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 205 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people get enough training when they start at T.J. Maxx?

Some people didn’t get enough training when they started.
47% of people report they didn’t get enough training when they started working here.
Based on data from 186 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people get support to advance at T.J. Maxx?

Only some people are given support to advance their career here.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 187 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people think T.J. Maxx’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 177 people who took the Breakroom Quiz between January 2026 and July 2026.

Do workers feel well informed about how T.J. Maxx is doing?

Only some people feel well informed about how the company is doing.
37% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 189 people who took the Breakroom Quiz between January 2026 and July 2026.
What are the most popular job types at Tj Maxx?
    What are the most popular jobs at Tj Maxx?
    What are the most popular categories at Tj Maxx?
    Infographic showing various Customer Service job openings at Tj Maxx in the United States as of July 2026, with employment types broken down into 40% Full Time, and 60% Part Time. Highlights an 100% Physical job distribution.
    Wilmington Ohio New Store Opening- Full-Time Key Carrier Supervisor

    Wilmington Ohio New Store Opening- Full-Time Key Carrier Supervisor

    TJ Maxx

    Jeffersonville, OH

    $14 - $14.50/hr

    Full-time

    Medical, Dental, Vision, Life, Retirement, PTO

    Posted 7 days ago

    T.J. Maxx rating

    5.7

    Company rating: 5.7 out of 10

    Based on 1,154 frontline employees who took The Breakroom Quiz

    458th of 728 rated retailers

    Job description

    TJ Maxx

    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. 

    Job Description:

    Opportunity: Grow Your Career

    The Key Carrier role is an elevated extension of the Coordinator role. Key Carriers alternate their role based on store needs, predominantly performing the role of Coordinator and occasionally acting as Key Carrier, taking on a leadership role in maintaining all aspects of the store. Key Carriers must have open availability, including nights and weekends. Role models exceptional customer service.

    • Creates a positive internal and external customer experience
    • Promotes a culture of honesty and integrity; maintains confidentiality
    • Acts as Manager on Duty adhering to company policy and procedure
    • Ensures store team performs tasks and activities in accordance with store plan; prioritizes as needed
    • Addresses immediate customer service issues and provides appropriate coaching to Associates
    • Exercises discretion regarding customer service policies to satisfy customers
    • Maintains accurate Associate coverage in service areas for a positive customer experience
    • Ensures Associates adhere to all operational procedures
    • Ensures opening/closing procedures are executed according to company guidelines
    • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
    • Provides and accepts recognition and constructive feedback
    • Provides feedback, recognition and coaching to Associates
    • Partners with Management on Associate training needs to increase effectiveness
    • Ensures adherence to all labor laws, policies, and procedures
    • Promotes credit and loyalty programs
    • Supports and participates in shrink reduction goals and programs
    • Promotes safety awareness and maintains a safe environment
    • Other duties as assigned

    Who We’re Looking For: You.

    • Able to work a flexible schedule, including nights and weekends
    • Team player, working effectively with peers and supervisors
    • Able to respond appropriately to changes in direction or unexpected situations
    • Knowledge of company standard software, systems, and procedures
    • Knowledge of merchandise flow in stores
    • Proven problem solving skills
    • Able to effectively coach, delegate, and follow-up on multiple people/tasks
    • Able to act quickly under challenging circumstances
    • Capable of multi-tasking
    • Superior communication and organizational skills with attention to detail
    • 1 year retail, 6 months leadership experience

    Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

    In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

    Applicants with arrest or conviction records will be considered for employment.

    Address:

    8540 Factory Shops Blvd.

    Location:

    USA TJ Maxx Store 1485 Jeffersonville OH This position has a starting pay range of $14.00 to $14.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

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