Telecare
Telecare

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Telecare Jobs Information

What is it like to work at Telecare?

Telecare is a company that prioritizes a supportive and inclusive work environment, emphasizing the importance of teamwork and collaboration in achieving its mission.

The company's structure is designed to facilitate open communication and flexibility, with a flat organizational hierarchy and opportunities for professional growth and development. Telecare's work environment is often described as dynamic and fast-paced, with a focus on delivering high-quality services to its clients.

Working at Telecare may appeal to individuals who are passionate about making a positive impact in their community, as the company's mission is centered around providing essential support services to vulnerable populations, offering a sense of purpose and fulfillment to its employees.

What makes Telecare an attractive place to work?

Telecare is a leading provider of mental health and wellbeing services, recognized for its commitment to delivering high-quality support to vulnerable individuals. The company fosters a collaborative and innovative work environment, where employees can contribute to the development of new services and approaches that make a positive impact on people's lives. By joining Telecare, individuals can pursue a career that combines personal fulfillment with opportunities for professional growth and development in a dynamic and supportive organization.

Do workers at Telecare Corporation get paid breaks?

Sometimes. Only some people get paid breaks.
39% of people say they don’t get paid breaks.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and July 2026.

Does Telecare Corporation pay people when they’re sick?

Yes. Most people get paid when they’re sick.
73% of people say they would get paid if they were sick but scheduled to work.
Based on data from 33 people who took the Breakroom Quiz between July 2025 and July 2026.

At Telecare Corporation, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
67% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 39 people who took the Breakroom Quiz between July 2025 and July 2026.

Is the health insurance from Telecare Corporation affordable enough for their workers?

Most people say the health insurance costs are okay.
87% of people say the health insurance costs are okay
Based on data from 31 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get paid time off at Telecare Corporation?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 39 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 29% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 14% of people with changing schedules find out their shifts three weeks ahead of time.
  • 57% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 7 people who took the Breakroom Quiz between March 2025 and January 2026.

Do workers at Telecare Corporation worry about hours?

Most people don’t worry about getting enough hours.
91% of people report they don’t worry about getting enough hours.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and January 2026.

Do Telecare Corporation workers get to choose the shifts they work?

Most people get to choose which shifts they work.
78% report that they have enough control over which shifts they work.
Based on data from 18 people who took the Breakroom Quiz between March 2025 and January 2026.

How easy is it for Telecare Corporation workers to change shifts?

Most people find it easy to change shifts.
67% of people report that it’s easy to change shifts if they need to.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and January 2026.

How easy is it to get time off at Telecare Corporation?

Most people find it easy to get time off.
71% of people report it’s easy to get time off.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and July 2026.

Do Telecare Corporation managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
90% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and January 2026.

Do jobs at Telecare Corporation spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 21 people who took the Breakroom Quiz between March 2025 and January 2026.

How easy is it to take sick days at Telecare Corporation?

Most people find it easy to take sick days.
76% of people report that it’s easy to take time off if they are sick.
Based on data from 34 people who took the Breakroom Quiz between July 2025 and July 2026.

Is a Telecare Corporation job good for students?

Most students say this is a good place to work if you’re studying.
78% of students report this is a good place to work if you’re studying.
Based on data from 9 people who took the Breakroom Quiz between May 2025 and January 2026.

Is working at Telecare Corporation good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
47% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 17 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people at Telecare Corporation feel treated with respect by their managers?

Most people feel treated with respect by their managers.
86% of people say they’re treated with respect by their managers.
Based on data from 36 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Telecare Corporation get to take their breaks without interruption?

Most people get breaks without interruption.
75% of people report that they get to take their breaks without interruption.
Based on data from 36 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at Telecare Corporation?

Most people feel stressed out here.
68% of people say they often feel stressed out at work.
Based on data from 37 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Telecare Corporation enjoy their jobs?

Most people enjoy their job.
74% of people report they enjoy their job.
Based on data from 34 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at Telecare Corporation recommend working with their team?

Only some people recommend working with their team.
54% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 39 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get enough training when they start at Telecare Corporation?

Some people didn’t get enough training when they started.
63% of people report they didn’t get enough training when they started working here.
Based on data from 38 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get support to advance at Telecare Corporation?

Only some people are given support to advance their career here.
In the last year, 46% of people report not being given support to advance their career here.
Based on data from 37 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people think Telecare Corporation’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
78% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 32 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how Telecare Corporation is doing?

Only some people feel well informed about how the company is doing.
49% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 35 people who took the Breakroom Quiz between August 2025 and July 2026.
What are the most popular job types at Telecare?
    Infographic showing various Doctors job openings at Telecare in the United States as of August 2026, with employment types broken down into 54% Full Time, and 46% Part Time. Highlights an 99% Physical, and 1% Remote job distribution.

    Substance Use Treatment Coordinator - Behavioral Health 353

    Telecare

    San Jose, CA • On-site

    $23 - $25.76/hr

    Part-time

    Re-posted 9 days ago


    Telecare Corporation rating

    7.3

    Company rating: 7.3 out of 10

    Based on 56 frontline employees who took The Breakroom Quiz

    305th of 887 rated healthcare providers


    Job description

    Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.
    The Muriel Wright Recovery Center SUTS helps people with active substance use issues to transition out of jail more effectively and begin the recovery process in a supportive environment. All services are mental health-informed, using approaches such as Motivational Interviewing and Stages of Change to help engage people in treatment. SUTS services are heavily group-based to build community and support and are based on the Integrated Dual Disorder Treatment (IDDT) curriculum, a SAMSHA Evidence-Based Practice. Additional services include Medication Assisted Treatment (MAT), relapse prevention, physical health screenings, etc. The Muriel Wright Recovery Center SUTS program is an ASAM Level 3.1 service and is operated under contract with Santa Clara County Behavioral Health Services Department.
    Shifts Available:
    Short Hour |.4 AM 7:00 am to 3:30 pm - Saturday and Sunday
    Short Hour | .4 PM 3:00pm- 11:30pm -Saturday and Sunday
    Prefer Bilingual Spanish
    Expected starting wage range is $23.00 - $25.76 Hourly. Starting pay is commensurate with relevant experience above the minimum requirements.
    With Weekend Shift Differentials- AM 5%- PM 11%
    Shift differentials for hourly staff (6% for PM Shift, 10% for NOC Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend NOC Shift)
    POSITION SUMMARY
    The SUTS Coordinator provides daily care and support to members served and promote a positive treatment experience. The coordinators serve as liaisons between member served, their families, medical and mental health practitioners, and criminal justice agencies.
    ESSENTIAL FUNCTIONS
    • Demonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with the internal and external stakeholders
    • Ensures safety of members served through monitoring and observation of irregularities and ongoing member served needs and by completing related documentation (e.g., communication logs)
    • Documents members served movement in and out of the facility by verifying approved passes and providing transportation resources to and from appointments
    • Assists in the welcoming, admissions, and discharge processes including completing intake documentation and discharge paperwork
    • Assists with outings for members served by driving Program van and/or own vehicle
    • Conducts regular rounds of the facility, ensuring member served safety and program participation
    • Assists with medication monitoring as assigned
    • Ensures members served are engaged in the program schedule and structure
    • Assists members served with their needs and refers them to their counselor for clinical support
    • Assists members served with scheduling and transportation to appointments both on and off site with doctors, family and social service agencies
    • Monitors and assists members served at mealtime
    • Attends and participates in community meetings and groups
    • Collects urine samples from members served, as assigned
    • Helps create a recovery environment through interactions with staff and members served
    • Demonstrates knowledge of CPI principles and techniques
    • May conduct individual, group, and family sessions per contractual obligations
    • Adheres to 42 CFR policies and all other Telecare policies and procedures
    • Must evade members served in the event of assaultive behavior and pass assault crisis/crisis prevention training
    Duties and responsibilities may be added, deleted and/or changed at the discretion of management.
    Position requires transporting Members in program van (acceptable driving record)
    QUALIFICATIONS
    Required:
    • High school diploma or G.E.D.
    • Registered Alcohol and Drug Technician (RADT) as approved by DHCS the Department of Health Care Services (DHCS) and the National Commission for Certifying Agencies (NCCA)
    • Demonstrated sensitivity to behavioral health issues and multi-cultural populations (e.g., exposure through family relationships, volunteering, or other previous experience(s) or coursework)
    • Strong focus and passion to provide excellent customer service
    • Must be at least 18 years of age
    • Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment
    • All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. Position requires driving, valid driver's license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply
    Preferred:
    • One (1) year practical experience in drug and alcohol or mental health field preferred; internship, employment, or volunteer work
    SKILLS
    • Excellent written and verbal communication skills and demonstrated ability to work effectively within a team as well as alone
    • Basic computer skills (Office Suite - Word, Excel, Outlook, and Internet search engines)
    • Understands assessment tools and Harm Reduction Model
    PHYSICAL DEMANDS
    The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
    The employee is occasionally required to sit, bend, squat, kneel, crawl, twist, push, pull, lift, and carry items weighing 25 pounds or less as well as to frequently walk, stand, twist, reach, and do simple and power grasping. The position requires manual deviation, repetition, and dexterity, as well as driving, exposure to uneven walking ground, and hazardous exposure (blood borne pathogens, hospital waste, chemicals, and infections).
    EOE AA M/F/V/Disability
    If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
    This employer is required to notify all applicants of their rights pursuant to federal employment laws.
    For further information, please review the Know Your Rights notice from the Department of Labor.

    What Telecare Corporation employees say

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    About Telecare

    Sourced by ZipRecruiter

    Founded in 1965, Telecare is a rapidly growing mental health care company dedicated to making a difference for our clients, the community, and our employees. We offer an array of mental health services to adults with serious mental illness. We partner with public sector entities and behavioral health organizations and have over 155 programs and over 4,300 employees across the country. And we're growing all the time! When you work at Telecare, you help to empower thousands of individuals every day in their journeys of recovery.

    Industry

    Offices of mental health practitioners

    Company size

    1,001 - 5,000 Employees

    Headquarters location

    Alameda, CA, US

    Year founded

    1965

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