60 Tech Electronics Customer Service Jobs Hiring Near You

Who is Tech Electronics?We provide systems and services that help our customers work smarter, feel safer, and collaborate more effectively. Tech Electronics is a technology services organization headquartered in St. Louis, Missouri with seven offices across the Midwest.At Tech Electronics, we specialize in low voltage life safety and communication systems in the education, healthcare, construction, government, commercial-industrial, SMB, and worship industries. From fire alarm installation and testing to security cameras and video surveillance, our tailor-made solutions deliver connection and protection.  Why Tech Electronics?At Tech Electronics, we pride ourselves on bringing a unique family atmosphere to an ever-evolving technology marketplace. We recognize that our people made us special when we opened our doors nearly 60 years ago, and they continue to do so today. We prioritize giving motivated individuals opportunities to find their gifts, develop their talents, and live their lives to the fullest. If you're looking for a job that's more than just a job, our Tech family is waiting for you!Position Overview: The Solutions Designer applies theories and principles of system design and engineering to develop solutions for the customers at the point of sale and/or installation of new technologies. Works Tech Electronics' customer account teams to develop solutions for specific customers and/or specific markets or channels and remains engaged in the proper implementation of these solutions during the installation phase. Essential Functions: Provides consultation, system design/solution, estimating and scope of work of system design/solution during the sales process primarily for assigned account teams.Provides system design and technical support at the point of system installation for assigned account teams and/or other employees.Participates in respective in house Technology Committees to identify new technologies, assess change manufacturers, identify software development strategies and/or review and improve customer lifecycle services that can be instrumental in achieving our targeted Vertical Markets and Market Segments' business goals; adheres to company new system/manufacturer process. Assists the Director of Technology by evaluating technologies, products and services which can be instrumental in providing customer valued solutions to our Markets, Channels and Offices so that Tech Electronics remains the industry leader for all technologies.Participates in company Quick Quote process and strategy for capturing critical vendor information to be entered and maintained into company databases in support of the sales and operations business processes as directed by supervisor. Works with the respective Director of Technology in developing an effective sales demonstration presentation and sales demonstration room to effectively present their systems and/or technology solutions. Attends various national trade and manufacturer conferences as directed by supervisor to maintain knowledge of technology in our industry and how these technologies provide business solutions for our customers; maintains knowledge on applicable codes, legislative changes and industry trends that impact their assigned technology; responsible for reviewing with each office, channel, market and department managers that support their technology. Maintains a favorable working relationship with all employees and managers to promote a collaborative working environment in order to facilitate positive employee morale, productivity and continued improvement. Position Qualification Requirements: Education:Bachelor's degree in computer science or engineering or related field (or equivalent work experience) is required.Experience:Five or more years of professional experience designing technology solutions.We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.Must be able to pass a drug and background screen.