Hospitality Front Desk Lead
$25 - $27/hr
Demonstrate sound judgment, professionalism and optimism while directing the work of associates ... Answer queries regarding club services and facilities * Implement processes and procedures to ...
$25 - $27/hr
Demonstrate sound judgment, professionalism and optimism while directing the work of associates ... Answer queries regarding club services and facilities * Implement processes and procedures to ...
$25 - $27/hr
Demonstrate sound judgment, professionalism and optimism while directing the work of associates ... Answer queries regarding club services and facilities * Implement processes and procedures to ...
Chicago, IL · On-site
Associate Discounts, recognition programs, and professional development support * Medical, dental, and vision insurance (where applicable) * 401(k) retirement savings plan with company match * Paid ...
Chicago, IL · On-site
Associate Discounts, recognition programs, and professional development support * Medical, dental, and vision insurance (where applicable) * 401(k) retirement savings plan with company match * Paid ...
$14.25 - $19.50/hr
Demonstrate sound judgment, professionalism, and optimism * Assist members with program registration, payment processing, and scheduling services * Handle check-ins, addressing questions and ...
$14.25 - $19.50/hr
Demonstrate sound judgment, professionalism, and optimism * Assist members with program registration, payment processing, and scheduling services * Handle check-ins, addressing questions and ...
$14.25 - $18.25/hr
Demonstrate sound judgment, professionalism, and optimism * Assist members with program registration, payment processing, and scheduling services * Handle check-ins, addressing questions and ...
$14.25 - $18.25/hr
Demonstrate sound judgment, professionalism, and optimism * Assist members with program registration, payment processing, and scheduling services * Handle check-ins, addressing questions and ...
$14.50 - $19.75/hr
Demonstrate sound judgment, professionalism, and optimism * Assist members with program registration, payment processing, and scheduling services * Handle check-ins, addressing questions and ...
$14.50 - $19.75/hr
Demonstrate sound judgment, professionalism, and optimism * Assist members with program registration, payment processing, and scheduling services * Handle check-ins, addressing questions and ...
$17/hr
Customer service oriented, with great interpersonal skills * Are strong swimmers trained and certified in water rescue * Possess nationally recognized certifications in aquatics including:
$17/hr
Customer service oriented, with great interpersonal skills * Are strong swimmers trained and certified in water rescue * Possess nationally recognized certifications in aquatics including:
Promote Spa/salon services and sell retail products * Address needs in a professional, positive and timely manner Our Hair Stylists: * Have a minimum of one year of experience as a hair stylist; ...
Promote Spa/salon services and sell retail products * Address needs in a professional, positive and timely manner Our Hair Stylists: * Have a minimum of one year of experience as a hair stylist; ...
Atlanta, GA · On-site
Midtown Athletic Clubs is seeking a Velocity Program Supervisor at the Windy Hill Athletic Club , to captain club tennis programs and activities, who is passionate about helping members and will ...
Atlanta, GA · On-site
Midtown Athletic Clubs is seeking a Velocity Program Supervisor at the Windy Hill Athletic Club , to captain club tennis programs and activities, who is passionate about helping members and will ...
Midtown is searching for a part-time KidTown/Child Care Associate to join our world-class team. As an integral part of the childcare team, ourKidTown Associatesinspire even our youngest members ...
Midtown is searching for a part-time KidTown/Child Care Associate to join our world-class team. As an integral part of the childcare team, ourKidTown Associatesinspire even our youngest members ...
Etre present(e) et proactif(ve) sur le plateau fitness en tant que Coach en service, echanger avec ... A professional, proactive, and team-oriented attitude * Previous personal training experience is an ...
Etre present(e) et proactif(ve) sur le plateau fitness en tant que Coach en service, echanger avec ... A professional, proactive, and team-oriented attitude * Previous personal training experience is an ...
$22/hr
Have excellent professional references * Have a passion for helping others * Display Kindness * Bring optimism to work each day * Are relentless about showing pride in your work, every day * A ...
$22/hr
Have excellent professional references * Have a passion for helping others * Display Kindness * Bring optimism to work each day * Are relentless about showing pride in your work, every day * A ...
$14 - $18/hr
Customer service oriented, with great interpersonal skills * Are strong swimmers trained and certified in water rescue * Possess nationally recognized certifications in aquatics including:
$14 - $18/hr
Customer service oriented, with great interpersonal skills * Are strong swimmers trained and certified in water rescue * Possess nationally recognized certifications in aquatics including:
At Midtown, we hire with intention and proactively build relationships with great talent. This posting represents a future opportunity , not an active vacancy, but reflects the skills and experience ...
At Midtown, we hire with intention and proactively build relationships with great talent. This posting represents a future opportunity , not an active vacancy, but reflects the skills and experience ...
Midtown Sanctuaire vit actuellement une transformation des plus stimulantes, avec de magnifiques nouveaux espaces entierement repenses et une offre de cours de groupe bonifiee qui prend forme partout ...
Midtown Sanctuaire vit actuellement une transformation des plus stimulantes, avec de magnifiques nouveaux espaces entierement repenses et une offre de cours de groupe bonifiee qui prend forme partout ...
$40 - $52/hr
Midtown is searching for a Studio Instructor to teach and motivate our members to achieve their goals. Midtown instructors are as excited to learn as they are to teach. Our instructors are encouraged ...
$40 - $52/hr
Midtown is searching for a Studio Instructor to teach and motivate our members to achieve their goals. Midtown instructors are as excited to learn as they are to teach. Our instructors are encouraged ...
$14.25 - $18.50/hr
At Midtown, we hire with intention and proactively build relationships with great talent. This posting represents a future opportunity , not an active vacancy, but reflects the skills and experience ...
$14.25 - $18.50/hr
At Midtown, we hire with intention and proactively build relationships with great talent. This posting represents a future opportunity , not an active vacancy, but reflects the skills and experience ...
Deliver experiential classes with passion and professionalism (on time and on brand) * Complete required Midtown learnings and participate in team meetings * Maintain a clean and tidy studio space ...
Deliver experiential classes with passion and professionalism (on time and on brand) * Complete required Midtown learnings and participate in team meetings * Maintain a clean and tidy studio space ...
Deerfield, IL · On-site
$15.50/hr
Midtown is searching for a KidTown/Child Care Associate (PM Availability) to join our world-class team. As an integral part of the childcare team, ourKidTown Associatesinspire even our youngest ...
Deerfield, IL · On-site
$15.50/hr
Midtown is searching for a KidTown/Child Care Associate (PM Availability) to join our world-class team. As an integral part of the childcare team, ourKidTown Associatesinspire even our youngest ...
$15 - $17/hr
Midtown is searching for a KidTown/Child Care Associate to join our world-class team. $15-$17/Hour depending on experience As an integral part of the childcare team, ourKidTown Associatesinspire even ...
$15 - $17/hr
Midtown is searching for a KidTown/Child Care Associate to join our world-class team. $15-$17/Hour depending on experience As an integral part of the childcare team, ourKidTown Associatesinspire even ...
Midtown is searching for a Studio Fitness / Cycling Instructor to develop and teach quality content for our RIDE cycling studio. Midtown instructors are as excited to learn as they are to teach. Our ...
Midtown is searching for a Studio Fitness / Cycling Instructor to develop and teach quality content for our RIDE cycling studio. Midtown instructors are as excited to learn as they are to teach. Our ...

$25 - $27/hr
Full-time
Posted 17 days ago
Midtown is looking for a Hospitality Lead who will play a key role in creating a positive experience in every interaction with members and guests.
The Position
Midtown believes in putting the customer at the center of every decision that we make. Customer Experience is our strategy, and our members are our marketers. But it takes focus to stay on strategy in a fast-paced and dynamic health club environment.
As the Hospitality Lead, you will be responsible for developing, directing, and leading our Hospitality Team in delighting our members and guests each day. Your ability to communicate and to bring the team together will be mission critical.
Night Auditor Coverage (As Needed):
You will love this job if:
You are a master of inspiring a sense of community and providing personal attention.
You find immense joy in welcoming individuals who enter the club in a warm and pleasant manner.
You consistently strive to create a lasting first impression.
You thrive in creating memorable moments for members and guests.
You are a relationship builder. You are strong at developing partnerships among your team and bringing people together.
You are well-engaged in policies and procedures and will be able to communicate them in a positive way to members.
You are a leader. You can motivate employees to exhibit our values every day.
As Hospitality Lead, you will:
Demonstrate sound judgment, professionalism and optimism while directing the work of associates
Assist with front desk training and holding associates accountable for carrying out defined procedures and behaviors.
Help members with program registration, payment processing, and scheduling services.
Handle check-ins, addressing questions and resolving issues appropriately.
Maintain cleanliness of front desk areas to contribute to an exceptional facility experience.
Contact housekeeping and maintenance departments when a problem is reported.
Answer queries regarding club services and facilities
Implement processes and procedures to ensure consistent delivery of service.
Perform basic bookkeeping, cashiering, filing, and clerical duties.
Assist with inventory of product and supplies.
Experience Requirements
Availability to work a flexible schedule (including evenings, weekends, and some holidays)
At least 2 years of supervisory experience in a health club or hospitality environment
Proven ability to hire, train and lead productive service-minded associates
Work gracefully and quickly under pressure
Working knowledge of customer services standards
Great personality that naturally connect with a wide variety of people
Keen memory and delightful sense of humor
Quickly make calculations when handling money
Highly organized and efficient
Excellent communication skills
Compensation
Hourly rate: $25-$27
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
MIDTOWN is an Equal Opportunity Employer.