Tata Consultancy Service

86 Tata Consultancy Service Java Tech Lead Jobs Hiring Near You

Scrum Master

Columbus, OH · On-site

$90K - $100K/yr

Scrum Master The Scrum Master Lead is a senior Agile delivery leader responsible for enabling high ... shared services Coaching & Leadership • Act as an Agile coach for teams, Scrum Masters, and ...

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Tata Consultancy Service Jobs Information

What is it like to work at Tata Consultancy Service?

Tata Consultancy Services (TCS) is known for its collaborative and inclusive work environment, emphasizing employee growth and development within a diverse and global organization. The company operates with a flat organizational structure, allowing for open communication and teamwork among employees, who work on various projects and initiatives that contribute to the company's mission of delivering innovative technology solutions. Working at TCS may appeal to candidates seeking a dynamic and challenging career in the IT industry, with opportunities for professional growth, skill development, and global exposure.
What other companies are hiring for Java Tech Lead jobs?
Infographic showing various Java Tech Lead job openings at Tata Consultancy Service in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

$90K - $110K/yr

Full-time

Posted 23 days ago


Job description

Genesys Tech Lead
The Genesys & Aspect Technology Lead / Developer will play a critical role in designing, developing, and leading enterprise scale contact center platforms supporting high volume, mission critical banking operations. The role requires deep hands on expertise combined with leadership in a highly regulated, security first environment.
Key Responsibilities
Serve as Genesys & Aspect (Alvaria) SME for large-scale banking contact center platforms.
Lead solution design and architecture for IVR, ACD, routing, and omnichannel systems.
Participate in architecture review boards and change governance forums.
Define standards for development, configuration, deployment, and coding best practices.
Mentor onshore/offshore development and L3 support teams.
Genesys Platform Responsibilities
Design and develop solutions using:
Genesys Framework (Config Server, Stat Server, Message Server)
Genesys URS / Composer / IRD
Genesys Voice Platform (GVP)
SIP Server, T Server integrations
Develop complex call routing strategies, IVR flows, and business rules.
Optimize call flows for latency, scalability, and resiliency.
Aspect / Alvaria Platform Responsibilities
Lead development and configuration on:
Aspect ACD / Alvaria CX
IVR customization and call treatment logic
Workforce integrations (WFM/WFO scheduling, adherence integration)
Support coexistence or migration strategies between Genesys and Alvaria platforms.
Production Support & Stability
Provide L3/L4 support for mission critical production issues.
Perform root cause analysis (RCA) and preventive remediation.
Support operations, planned releases, and emergency fixes.
Ensure high availability, DR readiness, and capacity planning
Salary Range- $90,000-$110,000 a year
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