ZipRecruiter

Log In

Talkdesk
Talkdesk

29 Talkdesk Software Jobs Hiring Near You

Talkdesk

Talent Community

San Francisco, CA · On-site

$21.25 - $28.25/hr

... Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe ...

Talkdesk, Inc.

$120 - $200/hr

... Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe ...

Talkdesk

Senior Forward Deployed Engineer, FSI

Seattle, WA · On-site

$180K - $225K/yr

... Talkdesk's Agentic AI platform into transformative, production grade solutions for our strategic enterprise customers. You are a unique blend of a highly experienced software engineer, a technical ...

Talkdesk

Staff Forward Deployed Engineer, HLS

Seattle, WA · On-site

$200K - $260K/yr

... Talkdesk's Agentic AI platform into transformative, production grade solutions for our strategic enterprise customers. You are a unique blend of a highly experienced software engineer, a technical ...

Talkdesk

Staff Forward Deployed Engineer, HLS

Seattle, WA · On-site

$200K - $260K/yr

... Talkdesk's Agentic AI platform into transformative, production grade solutions for our strategic enterprise customers. You are a unique blend of a highly experienced software engineer, a technical ...

Talkdesk

Senior Forward Deployed Engineer, FSI

Seattle, WA · On-site

$180K - $225K/yr

... Talkdesk's Agentic AI platform into transformative, production grade solutions for our strategic enterprise customers. You are a unique blend of a highly experienced software engineer, a technical ...

next page

Showing results 1-20

All JobsTalkdesk Software Jobs

Talkdesk Jobs Information

What are the most popular job types at Talkdesk?

    What are the most popular jobs at Talkdesk?

    What are the most popular categories at Talkdesk?

    Infographic showing various Software job openings at Talkdesk in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 65% Physical, and 35% Remote job distribution.

    Senior Solutions Engineer - Banking & FSI (East)

    Talkdesk

    Charlotte, NC • On-site

    $54 - $69.50/hr

    Full-time

    Re-posted 3 days ago

    Job description

    Job Summary:
    Talkdesk is pioneering a new era of Customer Experience Automation (CXA), and they are seeking a Senior Solutions Engineer specializing in Banking, Financial Services, and Insurance. This role involves providing business-driven consulting to customers, engaging throughout the sales lifecycle, and leveraging industry expertise to drive revenue opportunities.
    Responsibilities:
    • Conducts research to prepare for upcoming meetings with prospects to understand their business environment, market, customers, competitors and general business challenges.
    • Carries out discovery conversations with customers to understand their needs and requirements for a new solution.
    • Uncovers customer pains, learns about customer's objectives and potential needs, gathers metrics necessary for pricing and/or value discussions.
    • Listens to the customer to gather information that can be leveraged in upcoming presentations.
    • Uses their in-depth knowledge of Talkdesk solutions and capabilities to specify the appropriate solution(s) for customer needs and requirements.
    • The SE is continually learning about Talkdesk solutions to keep up with innovations and new releases of TD software.
    • Designs and delivers presentations to customers, on-site & virtual, showing Talkdesk’s capabilities, aligned to the customer's pains and needs that were uncovered during Discovery.
    • Generates simple value statements illustrating the financial value of a Talkdesk solution to customers.
    • Assists with scoping SOWs for customer implementations as needed.
    • Scopes, executes and manages customer pilots and POCs.
    • Respond to functional and technical RFI/RFP requirements and mapping said requirements to the software solution.
    • Work closely with product management and engineering teams to ensure that customer feedback is incorporated into product roadmaps.
    • Assists with marketing and demand generation events as necessary.
    Qualifications:
    Required:
    • B.S. Computer Science, Software Engineering, AI, MIS or equivalent work experience.
    • 8+ years as a Solutions Engineer in SaaS.
    • Industry related experience in selling to Mid-Market and Enterprise sized enterprises.
    • Ability to command the attention in a room by delivering compelling presentations and demonstrations.
    • Good problem solving skills, including the ability to meet a business requirement with a technical solution.
    • Ability to communicate complex technical concepts to both technical and non-technical audiences.
    • Excellent presentation and communication skills, including the ability to lead technical discussions and demonstrations with customers.
    Preferred:
    • Knowledge of Customer Relationship Management Software, ITSM, Data Warehousing, Business Intelligence is a plus.
    • Knowledge of UCaaS, CCaaS software is a plus.
    • Knowledge in web / scripting technologies is a plus.
    Company:
    Talkdesk offers an enterprise contact center platform that allows companies to make the customer experience a competitive advantage. Founded in 2011, the company is headquartered in San Francisco, USA, with a team of 1001-5000 employees. The company is currently Late Stage.

    Apply