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64 System One Help Desk Agent Jobs Hiring Near You

Centstone

Help Desk Technician

Hartford, CT · On-site

$20 - $25/mo

... and agency systems. This role supports users across a child welfare technology environment and ... Provide Level 1 help desk support through phone, remote assistance, and onsite support

INTRATEK COMPUTER INC

Help Desk Agent I

Saint Louis, MO · On-site

$15.75 - $20/hr

Intratek Computer, Inc. is looking for a Help Desk Support Specialist I. If you are looking for a Help Desk Support Specialist position and if you want to work with truly good people, then I ...

Splashwire

Be Seen First

Inside Sales Help Desk Specialist

Mechanicsburg, PA · On-site

$45K - $65K/yr

... 1 help desk tickets , including basic troubleshooting of hardware, software, and network issues. * Provide first-level support for end users via phone, email, and ticketing system. * Document ...

Splashwire

Be Seen First

Inside Sales Help Desk Specialist

Mechanicsburg, PA · On-site

$45K - $65K/yr

... 1 help desk tickets , including basic troubleshooting of hardware, software, and network issues. * Provide first-level support for end users via phone, email, and ticketing system. * Document ...

Robert Half

Help Desk Technician (Weekend Shift)

Orlando, FL · On-site

$18.75 - $25.25/hr

We are seeking a customer-focused Level 1 Help Desk Technician to support business users in a fast ... Provide first-level technical support to end users via phone, email, and ticketing systems.

USM

Help Desk Analyst Tier 1

Baltimore, MD

$20.25 - $27.75/hr

USM Business Systems, established in 1999, is an industry-leading private talent management firm ... Prefer Tier 1 Help Desk experience using MS tools (MS Word, Excel, PowerPoint, and Project) and ...

STI

Help Desk Admin Assistant

Nashville, TN · On-site

$17.50 - $23.50/hr

Serves as primary agent related to incident tickets for LTSS eligibility system and Katie Beckett ... Month 1: Training on new role, including shadowing and completion of new hire onboarding process.

nLogic

Help Desk Analyst I

Dayton, OH · On-site

$20 - $27.25/hr

The successful candidate will serve as a Tier 1 Help Desk technician for HPC engineering and ... Portable Branch Systems (PBS), Simple Linux Utility for Resource Management (SLURM), or IBM ...

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System One Jobs Information

What is it like to work at System One?

System One is a professional services company that values collaboration, innovation, and a client-centric approach, fostering a dynamic and supportive work environment.

The company's team structure is designed to facilitate knowledge sharing and expertise exchange, with a flat organizational hierarchy that encourages open communication and cross-functional collaboration. System One's mission is to deliver high-quality solutions to its clients through a network of experienced professionals and cutting-edge technologies.

Working at System One may appeal to candidates who are looking for a challenging and rewarding career in a fast-paced, client-driven industry, with opportunities for professional growth and development in a collaborative and dynamic work environment.

What makes System One an attractive place to work?

System One is a leading provider of workforce solutions and staffing services, known for its expertise in delivering high-quality talent to various industries. The company's workplace is characterized by a culture of innovation, collaboration, and flexibility, offering employees opportunities to work on diverse projects and develop their skills in a dynamic environment. By joining System One, professionals can expect to contribute to the growth and success of a forward-thinking organization, with opportunities for career advancement and professional development in a rapidly evolving industry.
What other companies are hiring for Help Desk Agent jobs?
What are the most popular jobs at System One?
What are the most popular categories at System One?
Infographic showing various Help Desk Agent job openings at System One in the United States as of August 2026, with employment types broken down into 1% As Needed, 31% Full Time, 1% Temporary, 66% Contract, and 1% Nights. Highlights an 77% Physical, and 23% Remote job distribution.

Help Desk Technician

Centstone

Hartford, CT • On-site

$20 - $25/mo

Contractor

Re-posted 22 days ago

Job description

Help Desk Technician

Location: Onsite – Hartford, Connecticut

Employment Type: W2 Only

Work Authorization: US Citizens / Green Card Holders Only

Duration: Long-Term

Schedule: Monday–Friday, 8:00 AM – 5:00 PM

Hours: 40 hours per week

About the Role

We are seeking a Help Desk Technician to provide Level 1 technical support, user account administration, and end-user assistance for mission-critical enterprise applications and agency systems. This role supports users across a child welfare technology environment and requires strong customer service, attention to detail, troubleshooting skills, and the ability to follow established IT support procedures.

Responsibilities

• Provide Level 1 help desk support through phone, remote assistance, and onsite support

• Troubleshoot PC hardware, software, login, access, and application-related issues

• Process user administration requests, including adds, moves, changes, and account updates

• Review forms and requests for accuracy, completeness, and proper authorization

• Maintain user accounts in system administration tools and support access management activities

• Escalate complex technical issues to higher-level support teams as needed

• Communicate clearly with internal teams, users, and partner agencies to resolve issues

• Maintain accurate documentation, ticket records, and support activity history

• Follow IT support protocols, security procedures, and record retention requirements

Required Skills

• Minimum 1+ year of IT Support or Help Desk experience required

• Experience with PC hardware and software installation, troubleshooting, and support

• Strong end-user support experience through phone, remote, and face-to-face assistance

• Strong customer service, communication, and problem-solving skills

• Ability to follow procedures, validate information, and maintain accurate documentation

• Strong attention to detail and ability to manage sensitive information confidentially

• Must be able to work onsite in Hartford, CT

• Must pass required background checks and security clearances

Preferred Skills

• Active Directory user administration experience

• Windows 10 and Windows 11 support experience

• Office 365 support and troubleshooting experience

• Device imaging, configuration, deployment, and endpoint troubleshooting experience

• Experience supporting enterprise applications or public sector environments

Join a long-term onsite opportunity where your help desk skills, customer service mindset, and attention to detail can support critical technology services for agency users.

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About Centstone

Sourced by ZipRecruiter

In the dynamic landscape of today’s business environment, flexibility is key. At Centstone, we understand the unique demands of your industry and offer tailored Contract Hiring solutions to empower your organization with the right talent when you need it most.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Hazlet, NJ, US

Year founded

2022

Social media

Facebook

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