System One
System One

62 System One Desktop Support Jobs Hiring Near You

Desktop Support

Columbus, NE · On-site

$20.50 - $26/hr

Support includes specification, installation, and testing of computer systems and peripherals ... Duties include (but not limited to) 1. Accurately testing, identifying, repairing, resolving, and ...

Desktop Support

Bloomington, MN · On-site

$20.25 - $25.75/hr

Bloomington, MN Duration : 6 Months+ 1. Build Laptop / desktop computers, peripherals and configure ... Systems and its functionality, 3. Experience on install, configure and troubleshoot Desktop ...

... operation systems, desktop applications, Multi-Function Devices (print/fax/copier/scanner) and ... updates 1 years Support of iOS or Android mobile devices with an enterprise Mobile device ...

Desktop Support

Pascagoula, MS · On-site

$19.25 - $24.50/hr

· Desktop support · laptop windows upgrade work · Provide hardware break/fix support and warranty support for current desktop, laptop, tablets and workstation devices · Provide operating system ...

Support trading turrets/dealer boards, voice systems, and collaboration tools used for ... Strong Windows desktop and endpoint support expertise * Multi-monitor and high-performance ...

Desktop Support

Richmond, VA · On-site

$20 - $25.50/hr

... Day One ABOUT THE ROLE * Responding to queries on the phone, via email, in person, or through ... systems, hardware, and software. * Training computer users. * Training other staff on ...

Top Skills: 1. Strong Windows desktop and endpoint support expertise 2. Multi-monitor and high ... Support trading turrets/dealer boards, voice systems, and collaboration tools used for ...

Desktop Support Technician

Zanesville, OH · On-site

$18.75 - $23.75/hr

Dutech Systems is seeking a Desktop Support Technician to provide onsite technical support for end users across multiple locations in Northeast Ohio. The role involves troubleshooting PC hardware and ...

Collaborate with IT teams to support system upgrades, migrations, and rollouts. * Document ... HDI Desktop Support Technician Certification * HDI Customer Service Representative Certification

Desktop Support Engineer Job Type: Onsite | 5 Days a Week Duration: 7+ Months Location: Cincinnati ... Troubleshoot issues across Windows, Mac, and Android operating systems. * Execute hardware refresh ...

Be Seen First

Support Windows operating systems, Microsoft Office/Microsoft 365, email, VPN, Active Directory ... Qualifications * 1-3 years of desktop support, help desk, or field technician experience preferred.

Showing results 21-40

System One Jobs Information

What is it like to work at System One?

System One is a professional services company that values collaboration, innovation, and a client-centric approach, fostering a dynamic and supportive work environment.

The company's team structure is designed to facilitate knowledge sharing and expertise exchange, with a flat organizational hierarchy that encourages open communication and cross-functional collaboration. System One's mission is to deliver high-quality solutions to its clients through a network of experienced professionals and cutting-edge technologies.

Working at System One may appeal to candidates who are looking for a challenging and rewarding career in a fast-paced, client-driven industry, with opportunities for professional growth and development in a collaborative and dynamic work environment.
What are the most popular job types at System One?
    Infographic showing various Desktop Support job openings at System One in the United States as of July 2026, with employment types broken down into 1% As Needed, 43% Full Time, 1% Part Time, 54% Contract, and 1% Nights. Highlights an 82% Physical, and 18% Remote job distribution.
    Desktop Support

    Full-time

    Posted 18 days ago


    Job description

    Job Title :Desktop Support
    Location :Onsite to San Francisco, CA
    Job Description:
    Top Skills:
    1. Strong Windows desktop and endpoint support expertise
    2. Multi-monitor and high-performance workstation setup
    3. Basic infrastructure knowledge: Active Directory, VPN, Networking, Citrix/VDI
    Key Responsibilities:
    Service Delivery & Field Service Operations
    • Provide dedicated on-site desktop support for front-office users including portfolio managers, traders, research analysts, and sales teams.
    • Deliver desk-side support during market hours, ensuring minimal disruption to portfolio decisions and trade execution.
    • Support time-critical incidents aligned to market cycles.
    • Take end-to-end ownership of issues, ensuring rapid resolution in high-pressure, revenue-impacting situations.
    • Coordinate with cross functional IT teams for priority issue resolution
    • Support for back-office users and new joiner onboarding process.
    Front Office & VIP Support
    • Provide VIP/white-glove support to senior stakeholders such as portfolio managers and fund managers.
    • Prioritise issues impacting market data feeds, order execution, and pricing systems.
    ITSM Process Excellence
    • Manage incidents and service requests via tools such as ServiceNow or Jira with strict SLA adherence.
    • Ensure accurate ticket logging, categorisation (e.g., market data, trading, access), and resolution tracking.
    • Follow ITIL processes, with focus on incident prioritisation aligned to investment business impact.
    End-User Technology & Trading Floor Support
    • Install, configure, and troubleshoot Windows-based laptops used in trading and portfolio management environments.
    • Support multi-monitor configurations.
    • Support trading turrets/dealer boards, voice systems, and collaboration tools used for communication.
    • Manage mobile devices and secure endpoints used for remote portfolio access.
    • Provide support for VDI/Citrix or terminal environments used for secure access to investment platforms.
    Investment Applications & Market Data Support
    Provide basic L1 support for investment management applications like:
    • Bloomberg, Refinitiv (Reuters), FactSet, Aladdin (or similar platforms)
    • Order Management Systems (OMS) / Execution Management Systems (EMS)
    • Support Microsoft 365 and collaboration tools used for investment research and reporting.
    Stakeholder & Relationship Management
    • Communicate clearly and effectively with front-office and other end users, maintaining composure in high-pressure scenarios.
    • Provide real-time updates during critical incidents impacting portfolio or trading activities.
    • Build strong relationships with investment teams and operations stakeholders.
    • Ensure high user satisfaction through responsive and proactive support.
    Continuous Improvement & Operational Efficiency
    • Identify opportunities to reduce repeat incidents impacting market data, trading, or reporting systems.
    • Improve first-time fix rates for front-office issues.
    • Maintain and contribute to existing knowledge bases.
    • Support process optimisation aligned to asset management workflows.
    GenAI Implementation
    • Leverage AI-driven tools for ticket triage, knowledge suggestions, and guided resolutions
    • Use AI-powered dispatch tools for optimized technician allocation.
    • Support automation in asset tracking and service reporting.
    • Drive adoption of AI-enabled deskside support tools to improve user experience.
    Required Skills & Experience
    • 4-8 years in IT Desktop Support or Trade Floor Support within Asset Management or Financial Services
    • Experience supporting portfolio managers, traders, and research teams
    • Exposure to market-sensitive, time-critical environments
    Technical Skills
    • Strong Windows desktop and endpoint support expertise
    • Multi-monitor and high-performance workstation setup
    • Good to have knowledge of market data platforms (Bloomberg, Refinitiv, FactSet etc.)
    • Familiarity with OMS/EMS and portfolio management tools (e.g., Aladdin)
    • Basic infrastructure knowledge: Active Directory, VPN, Networking, Citrix/VDI
    Process & Tools
    • ITSM tools such as ServiceNow, Jira or equivalent
    • Incident prioritization based on investment business impact
    • Knowledge of SLA-driven support in financial environments
    Soft Skills
    • Strong stakeholder engagement
    • Ability to operate in high-pressure, market-driven environments
    • Excellent problem-solving and decision-making skills
    • Clear and confident communication under pressure
    • High level of ownership, attention to detail, and accountability
    Years of Experience: 5.00 Years of Experience
    Regards
    surya
    surya@rurisoft.com