Synchrony Bank Credit Card Services

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... efficiency, and risk management across the card services function. Essential Functions ... Experience with debit and credit card operations, fraud prevention, disputes, chargebacks, and card ...

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Synchrony Bank Credit Card Services Jobs Information

What is it like to work at Synchrony Bank?

Synchrony Bank operates with a customer-centric culture that emphasizes collaboration, innovation, and teamwork to deliver exceptional financial services. The company's structure includes various teams, such as customer service, risk management, and product development, which work together to achieve its mission of providing personalized financial solutions to customers. Working at Synchrony Bank may appeal to candidates who are interested in a dynamic and fast-paced environment with opportunities for professional growth and development in the financial services industry.

What makes Synchrony Bank an attractive place to work?

Synchrony Bank is a leading consumer financial services company that offers a range of credit products and services to millions of customers across the United States. The company is known for its commitment to innovation, collaboration, and employee development, fostering a dynamic and supportive work environment that encourages creativity and growth. By joining Synchrony Bank, professionals can gain valuable experience, develop new skills, and contribute to the company's mission of delivering exceptional customer experiences and driving financial inclusion.

Card Services Manager

Kellogg Community Credit Union

Battle Creek, MI • On-site

Other

Posted 3 days ago

New


Job description

Join Our Leadership Team!


Kellogg Community Credit Union is seeking an experienced and innovative leader to serve as our Card Services Manager. This position is responsible for leading the Credit Union's card services operations, including debit cards, credit cards, fraud prevention, disputes, and digital payment solutions while delivering a world class member experience.


The ideal candidate will bring a strong background in card operations, payments, fraud management, and team leadership, along with a passion for improving processes, managing risk, and delivering outstanding service to our members.


What You'll Do

  • Lead and develop a high-performing Card Services team.
  • Oversee daily operations for debit cards, credit cards, card issuance, servicing, disputes, and payment processing.
  • Drive fraud prevention strategies and oversee card security initiatives to protect members and minimize losses.
  • Ensure compliance with payment network requirements, PCI standards, and applicable regulations.
  • Manage relationships with card processors, payment networks, and third-party service providers.
  • Identify opportunities to improve operational efficiency, enhance the member experience, and expand digital payment solutions.
  • Analyze card portfolio performance, fraud trends, and operational metrics to support strategic decision-making.
  • Collaborate with teams across the organization to support growth, innovation, and member engagement.

What We're Looking For

  • Bachelor's degree in Business, Finance, Management, or a related field, or an equivalent combination of education and experience.
  • Five or more years of experience in card services, payments, financial services operations, or a related field.
  • Three or more years of leadership experience managing teams.
  • Strong knowledge of debit and credit card operations, fraud prevention, dispute processing, payment networks, and regulatory requirements.
  • Experience working with card processing systems and digital payment technologies.
  • Proven ability to lead people, improve processes, and make data-driven decisions.
  • Excellent communication, coaching, analytical, and relationship-building skills.

Why Join KCCU?


At KCCU, we're committed to helping our members achieve financial success while creating an engaging workplace where employees can grow and thrive. As a member of our leadership team, you'll play a key role in shaping the future of our payment services while helping deliver secure, innovative, and convenient solutions for our members.


Location: Battle Creek, Michigan
Position: Full-Time Leadership Role
Department: Operations


Ready to make a difference? Apply today and help shape the future of card services and digital payments at KCCU.


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