60 Surgery Partners Customer Service Jobs Hiring Near You

At the Great Falls Clinic Hospital, we pride ourselves on providing high quality care and exceptional service to our patients. Here you will find excellent nurse to patient ratios. This allows us to provide more personalized care and create stronger connections. You will discover a culture of teamwork, compassion, and an opportunity for professional growth.

POSITION OVERVIEW:

The Chief Executive Officer (CEO) has overall responsibility for the strategic leadership and operational excellence of the Hospital/Market. The CEO ensures the effective delivery of highquality, efficient services that meet the needs of patients, physicians, staff, and the community.

The CEO serves as the primary liaison to the Board of Directors and partners closely with Surgery Partners (the management company), health system partners, and physician leadership to advance organizational objectives. Reporting to the Surgery Partners COO/SVP, the CEO collaborates with lead physicians to drive physician recruitment, service line development, and market growth. The CEO is ultimately accountable for the financial, operational, and strategic success of the organization. 

ESSENTIAL DUTIES AND JOB RESPONSIBILITIES:  

1. Team Leadership – The CEO will directly oversee operational leaders of the Practice, the Hospital, as well as functional leaders in Finance, Business Development, etc. The CEO is responsible for building a culture of teamwork and performance and developing professional growth for the team. 
2. Market Growth – The strategic plan will include expansion in the region, where to grow, and how to grow effectively. The CEO is responsible for all growth activities within the system. Which includes and is not limited to physician recruitment and in market, on the ground marketing and business development.  
3. Operational Excellence – The CEO, ensures that all parts of the organization are operating efficiently. The CEO helps lead company-wide operational excellence initiatives with the support of Surgery Partners and identifies and drives forth operational opportunities across the various components in the market including the hospital, the ASCs, and the physician practices.
4. Board and Management Company Administration and Support – The CEO supports the operations and administration of the Board of Directors and Surgery Partners by maintaining continual, open, and effective communication between the Board, the Medical Staff, and the Surgery Partners Team.
5. Medical Staff Partner and Liaison – The CEO partners with physician leadership and facilitates relationships between the physicians and its related organizations. The CEO recognizes that the ongoing strength and success of the organizations relies heavily on the strength and success of our medical staff and engages them accordingly. Supporting and building a strong physician culture is critical.
6. Strategic Planning and Execution – The CEO stays current with general industry and market specific conditions and their potential impact on the organizations’ policies, operations, and strategy. In collaboration with physician leadership and Surgery Partners, develops the short-term and long-term strategic plan for the organization and its offered services. The CEO will work with the team to ensure execution of the plans.
7. Financial Management – The CEO, with the support of financial colleagues, recommends yearly budgets for Board and Management Company approval and ensures prudent management of the resources within those budgetary guidelines according to current laws and regulations. The CEO ensures that appropriate internal and management controls are established and maintained. The CEO ensures revenue cycle, billing, and collections are all optimized for the entities.
8. Community and Partner Relations – Through exceptional communication and interpersonal skills, the Health System CEO assures that the organizations and their mission, programs and essential services are consistently presented in a strong, positive image to relevant stakeholders. The CEO helps manage health system partnerships in the market, ensuring collaborative and fair partnership.
9. Human Resources Management – The CEO organizes function of the organization through appropriate delegation, ensures effective management of the human resources of the organizations according to current, authorized personnel policies and procedures that fully conform to current laws and regulations. The CEO completes annual evaluations for direct reports and helps develop the team.
10. Facilities Management – The CEO oversees the preservation of the asset value of the organizations’ capital investments, oversees the management of construction and facility rehabilitation activities, and ensures disaster and emergency preparedness activities are appropriately planned, exercised, and documented.
11. Compliance – The CEO will ensure the organization complies with local, state, and federal laws and regulations as they apply to the operations of the organizations.
12. Delivery of Healthcare Services – The CEO has overall responsibility for the promotion, delivery, risk management and quality of all healthcare programs and services provided to the community. The CEO ensures that policies and practices effectively support sound and safe patient care, and that the delivery of healthcare services provides the highest level of positive experience for the patients. 

REQUIREMENTS:  

1. Bachelor’s degree required; master’s degree strongly preferred (e.g., Healthcare Administration, Business Administration). 
2. Minimum of eight (8) years of directly related experience with healthcare facilities and/or Group Practice of similar size and structure. 
3. Experience partnering with physicians and/or leading physician-led platforms.
4. Experience developing and motivating staff, as well as an understanding of the general principles of human resources management and employment law.
5. Financial acumen, computer proficiency and data analysis experience. Demonstrated experience in developing and implementing strategic plans and developing and overseeing large budgets.
6. Proven ability to create effective working relationships with physicians, staff, Board members, health system partners, and the community.
7. Demonstrated leadership ability and complex organizational management skills.
8. Demonstrated flexibility and the ability to continually address and shift priorities, meet deadlines and work in a stressful environment.
9. Excellent written and verbal skills and the ability to speak to large and diverse groups. 
10. Experience with orthopedics preferred. 
11. Must present a professional appearance, providing a positive image of the organization to the public. 
12. Regular in-person attendance in market and the ability to work long hours is required. 
13. Must maintain confidentiality concerning patient personal, financial, and medical information. 

ABOUT US:

In 1917, four visionary medical leaders opened a world-class comprehensive health care center, with an integrated team of specialists and a personal approach to wellness - far from an urban center. Today, we are focused on becoming Montana's healthcare provider of choice.

We are committed to recruiting the most contemporary medical staff, harnessing the power of the latest medical technologies, continually striving for advancement, and above all, working as a team to meet the health needs of the 250,000 residents living in our 17 local counties.

Our vision is to be the healthcare provider of choice for patients and the workplace of choice for staff and providers. We will achieve this vision by committing to a culture of integrity and safety, evidence based exceptional care, compassionate customer service, great work environment and innovation/technology.

ABOUT GREAT FALLS:

• Cost of living below national average
• Average commute under 12 minutes
• 300+ days of sunshine
• Hundreds of miles of hiking, biking & running trails
• Missouri River recreation: kayaking, paddleboarding, boating
• World-class fly fishing
• Local ski hill 50 minutes away
• Equidistance to Glacier National Park and Yellowstone National Park
• International airport with daily direct flights to Denver, Minneapolis, Phoenix, Las Vegas & Seattle
• Home to Touro College of Osteopathic Medicine

Whether you enjoy skiing, fly fishing, hiking, or simply avoiding traffic and burnout — Montana offers room to breathe.

EQUAL OPPORTUNITY EMPLOYER:

Great Falls Clinic, LLC is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability, or any other basis protected by applicable law.